Hausandharbour Avis 24

Absolutely love my rug!! As described as pictured. Would highly recommend and use again!! I need a hall runner to match haha

Was delightedly surprised. The rug arrived swiftly and looks exactly as it does online, enjoy it very much and looking to get a couple more.

Rug arrived faulty, initial customer service was great and was promised a new rug to replace. After following up was advised that a new rug had been processed and would receive tracking details the following day, however I am still waiting after nearly 6 weeks with no updates. Wasted $500 on a rug that came with a hole in it.

Thanks for the reply, unfortunately it has been said twice now that the rug is on its way, I don’t think it takes a month for postage. Also there have not been any updates on tracking as promised.

Fast delivery 🚚

Great communication & efficient delivery with tracking - couldn’t ask for more

I chose my rug online and I was worried it wouldn't be as good as the website image, but it was perfect. Love. I hadn't heard of this company before so the dispatching and transport updates were also reassuring.

Quick delivery, product exactly as advertised.

This wool rug fits absolutely perfectly in my space,it tied everything together the moment I rolled it out. The texture feels soft yet durable, and the quality is obvious from the first touch. I love how it adds warmth without overpowering the room, and the sizing couldn’t have been more spot-on. It genuinely elevated the whole look and made the space feel more complete and inviting.

The rug arrived in excellent condition, it is exactly how it was depicted in the photo. The quality is outstanding, thank you!

Thank you Haus and Harbour! I was a little sceptic if the company was real as the rug was online elsewhere for $500 more but it arrived and couldn’t be more perfect! Thanks for the great service and rug. I will be back to buy more

Very rapid attention to my order and delivery. However, the colours of the rug I purchased were much lighter/paler than those on the website, even allowing for photo inaccuracies. The actual rug was far too pale and unsuitable and I passed it on to others. Otherwise, happy.

Great quality, great price and arrived quickly

Excellent purchase from Haus and Harbour - rug is absolutely beautiful and exactly as per the image. The feel of the rug underfoot is even better than I imagined! Quicky, easy delivery to my door.
All round great experience, and will most definitely be a regular customer.

Quick delivery. The rug was exactly as shown on website. Quality was excellent. Recommend.

What could have been a messy exchange was an incredibly personalised service! So happy to have purchased with them... they were incredibly helpful in finding something for my space. The quality of the rugs is incredible too, great value for money. Will definitly purchase from them again.

So happy with my new rug! It looks amazing and was delivered so quickly! The communication and assistance from the customer service team was excellent as well!

Bad communication, had to constantly follow up for update and request tracking information

Buying experience was great. It product photos and descriptions were accurate. The rug is beautiful.
Delivered quickly.

Very responsive and rug was of fantastic quality. Quick delivery too

Love the rug. Lovely soft wool. Could not believe the price. Delivered quickly too