HayDay Avis 

190
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Our bunnies LOVE HayDay! We started using HayDay about a year ago after trying their tester pack and have been ordering Timothy Hay and Ryegrass Hay ever since. The packaging is all plastic free whi... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Bought 1kg packs of Sweet & Munchy Ryegrass Hay for my rabbits to try. Was shocked to see how dusty, fine and short it was! Its more like a bedding rather than a food. Bought other items from HayDay a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Both of my rabbits are 4 years old so I’ve tried a lot of different hay to see what they like best and HayDays hay is genuinely THE best I’ve come across I wish I’d found them sooner. It smells lovely... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I switched to HayDay 6 months ago after trying various other brands. I have been really impressed with the quality and freshness of the hay - the rabbits very much approve, including one very fussy ea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animalerie
  2. Magasin d'alimentation animale
  3. Fournisseur de foin

Écrit par l'entreprise

The NEW Way To Feed TASTY Hay! At HayDay, we produce high-quality and highly nutritious hay for small pets, grown on our family farm in Yorkshire. We grow and produce all of our premium hay products for rabbits, guinea pigs, chinchillas and degus in house: meaning we manage the whole process from field to nibble! Our story began with brothers, Tom and Mike, whose family has been growing a range of crops on the farm for many years! Over the last 10 years, they have become experts in producing premium hay. All whilst doing whilst we can give back through sustainable initiatives on our farm. We can barn dry the hay right here on our farm in Yorkshire using green energy (so we don’t have to rely on the British weather!) so you can rest assured your hay will be premium quality every time. We are champions of our environment and have initiatives to reintroduce hedgerows and wildflowers and are constantly improving our farming practices - you can see more about this on our website! With a product range which varies from suitable everyday feeding hays such as timothy hay and meadow hay, to ryegrass and oat hay to diversify your pets diet - our excellent Trustpilot reviews say everything you need to know about us. Our packaging is 100% plastic free, 100% recyclable or used as a way of minimising waste. With a service that delivers your small pets hay directly to your door with our flexible and easy to manage subscriptions - you can never forget your small pets HayDay! Head to our website or our socials to find out more!


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

190 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(190)

48 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Golden Poops!

So where do i start. Iv been using another company for hay for around 5 years always struggling to get them golden poops. Even trying many other brands to no success! I came across this company by accident on my shop delivery app. Thought i’d give it ago since iv already purchased hay from every Tom, Richard and Harry! Well not only did Diego the bunny absolutly love the timothy hay, we had golden poops even after the taster pack! I bought a couple of the smaller boxes as a selection to see what the fussy boy fancied and well, he like all of them. Still golden poops and a more active and happy boy. I feel so guilty that i didnt find this quality hay and service sooner! Amazing and cannot recommend enough, thank you! From a happy golden poop Diego and a happy bun mum! 🩵

2 juin 2025
Avis spontané
Logo de HayDay

Réponse de HayDay

Hi Chelsea, WOW! Thank you so much for taking your time to leave us this amazing review.

We're so pleased that your bunny Diego loves our high quality & highly nutritious hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

If you have any images of his golden poops, be sure to send them to us on socials (@HayDayHQ) to be entered in our monthly poops of fame competition!

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, HUGE BOX so that will last me a good while. Thank you. Will be ordering again.

21 mai 2025
Avis spontané
Logo de HayDay

Réponse de HayDay

Hi Lisa, thank you so much for taking your time to leave us this review.

We're so pleased that you're satisfied with our hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

Good quality hay and always delivered…

Good quality hay and always delivered quickly.

20 mai 2025
Logo de HayDay

Réponse de HayDay

Hi Marco, thank you so much for taking your time to leave us this review.

We're so pleased that you're satisfied with our hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

The best outcome would be that my…

The best outcome would be that my rabbits like the hay enough... the outcome we got was that they are both obsessed with it!! Not much encouragement to get them to eat it now. Find I'm topping it up more than once a day 😊 Thank you HayDay for the lovely tasting hay that my rabbits adore more than pea flakes i think!

1 mai 2025
Avis spontané
Logo de HayDay

Réponse de HayDay

Hi Hayley, WOW! Thank you so much for taking your time to leave us this amazing review.

We're so pleased that your bunnies love our hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

First time buying from Hayday

First time buying from Hayday! My rabbits and Guinea pigs are enjoying it! Arrived promptly and excellent packaging. Thank you

27 avril 2025
Logo de HayDay

Réponse de HayDay

Hi Kate, thank you so much for taking your time to leave us this review.

We're so pleased that your guinea pigs and rabbits love our high quality & highly nutritious hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 2 sur 5 étoiles

Delivery error.

The product is excellent.
Having to go to shop and return items they sent to me in error was the issue.
Also this delayed my order.
I ordered for home delivery as due to my arthritis I struggle to carry boxes of any weight, as my hands are so painful.
Return QR code is so far down email after the logo. It should be beside written text for ease of use. Not everyone is technical. Myself and two experienced shop assistants couldn't find it.i was tempted to pay for the wrong items and donate them rather than go through the hassle of returning them.
While the quality is great rabbits love it.

9 mai 2025
Avis spontané
Logo de HayDay

Réponse de HayDay

Hi Gail, thank you for taking your time to leave us this review.

We’re pleased to hear that you’re happy with the quality of our products and that your rabbits are enjoying our hay - we really appreciate your feedback.

We apologise for the delivery error and the inconvenience it caused when returning, especially given the challenges you mentioned. We're working hard to ensure the returns process is much smoother and better accessible for our customers going forward.

If there's anything we can help you with in the future, please let us know.

Thanks,

Ellie at the HayDay team

Noté 5 sur 5 étoiles

All three of my bunnies enjoyed this…

All three of my bunnies enjoyed this hay. It was fresh and sweet smelling. I will definitely be buying it again in the future.

21 avril 2025
Logo de HayDay

Réponse de HayDay

Hi Natasha, thank you so much for taking your time to leave us this review.

We're so pleased that your bunnies love our high quality & highly nutritious hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

Fussy male rabbit

Fussy male rabbit, bought the meadow and Timothy sample box and unfortunately not touched it … sorry

29 avril 2025
Avis spontané
Logo de HayDay

Réponse de HayDay

Hi Lisa, thanks for your review.

We know and understand how fussy some bunnies can be so we appreciate your feedback. If you feel like trying another hay type, we'd be happy to help you choose the right one (our Ryegrass and Oat Hay are great options). Feel free to reach out to our team anytime.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

Excellent quality, large amount!

I have two boy bunnies, very picky with Hay! And it’s difficult to find excellent quality that also isnt covered in dust!

But my little buns love the Timothy hay & the Rye Grass too! It came fresh, quick and you don’t realise how much they actually supply you with! Two happy boys who get a mixture every day now with the foraging mix included!

Would highly advise bun owners to give them a go! They also do tasters to let your buns decide! Bunnies deserve the best and this delivers to your door!

Love Herb & Vinnie!

1 mai 2025
Avis spontané
Logo de HayDay

Réponse de HayDay

Hi Benjamin WOW! Thank you so much for taking your time to leave us this amazing review.

We're so pleased that your bunnies Herb and Vinnie love our high quality & highly nutritious hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

Fragrant, fresh, crunchy hay

Great products, rabbits love the hay! Stays fresh and crunchy for a very long time. Smells delicious and the bunnies go mad for it. Quick delivery service too. Fantastic.

23 mars 2025
Logo de HayDay

Réponse de HayDay

Hi Caroline, WOW! Thank you so much for taking your time to leave us this amazing review.

We're so pleased that your bunnies love our high quality & highly nutritious hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

Great

Great
Fast delivery
Rabbits enjoyed

26 mars 2025
Logo de HayDay

Réponse de HayDay

Hi Kerry, thanks so much for taking your time to leave us this review.

We're so pleased that you and your rabbits are happy with our high quality hay products. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

Yay for HayDay

My rabbit is delighted with the oat hay - long crunchy strands are just what she likes best. I have also bought the rye, but she hasn't tried it yet. I definitely plan to order from HayDay again. The boxes the hay comes in are super - no tape but very secure.

8 avril 2025
Avis spontané
Logo de HayDay

Réponse de HayDay

Hi Susan, thank you so much for taking your time to leave us this amazing review.

We're so pleased that your rabbit loves our Oat Hay - you'll have to let us know what she thinks of our Rye too! Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

Lovely hay!

My bunnies love the hay from here! They love the rye meadow and alfalfa and especially the oat hay it’s amazing with lovely long strands! We have not tried the Timothy yet that will be next and I am sure they will like that also. The packaging is lovely and the delivery was very quick. I highly recommend!

25 mars 2025
Avis spontané
Logo de HayDay

Réponse de HayDay

Hi Jade, WOW! Thank you so much for taking your time to leave us this amazing review.

We're so pleased that your bunnies love our Ryegrass, Meadow & Alfalfa hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

Really good quality product

Really good quality product, with great customer service. Couldn’t ask for anything more

25 février 2025
Logo de HayDay

Réponse de HayDay

Hi Rachel, thanks so much for taking your time to leave us this review.

We're so pleased that you're happy with our high quality hay products. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 4 sur 5 étoiles

My rabbit really enjoyed the hay and I…

My rabbit really enjoyed the hay and I think the package is great will be ordered again

4 mars 2025
Avis spontané
Logo de HayDay

Réponse de HayDay

Hi Alisa, thanks so much for taking your time to leave us this review.

We're so pleased that your rabbit loves our hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

Always quick to despatch

Always quick to despatch, which is great when the rabbits have got through more than I've accounted for and I need to order an extra box.

And, it's always nice fresh sweet smelling hay!

20 février 2025
Logo de HayDay

Réponse de HayDay

Hi Jamie, thanks so much for taking your time to leave us this review.

We're so pleased that your bunnies love our hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

No problems

The site is very straight forward to use.

19 février 2025
Logo de HayDay

Réponse de HayDay

Hi Susan, thank you so much for taking your time to leave us this review. Our team really appreciates your continued support for our small business.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

Love it !

Hay is amazing !
I ordered a few weeks ago and my bunnies love it and they can’t get enough of it. On previous hay they didn’t seem to want much even if I provided them with a lot but I find my self constantly refilling this hay! Can not recommend it enough and this will be the main hay for my rabbits for the foreseeable future :)

29 janvier 2025
Avis spontané
Logo de HayDay

Réponse de HayDay

Hi Blueberry & Clementine, thank you so much for taking your time to leave us this amazing review.

We're so pleased that your bunnies love our hay. Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

HayDay is super amazing

HayDay is a small company . There different hay and forages are packed full with goodness for my 5 rescue guinea pigs my fluffers 🤗
I love HayDay because they take super care about their products and they have an excellent customer care team
I tried others and HayDay is outstanding for me .
Their prices are excellent value for money and super fast delivery
With the subscription service it's very easy for me to get all for my fluffers on time
I like to mention I use HayDay for many months now and they Quality is perfect not as by others where the quality is not as high
Also what is great I can switch items around in the subscription to make it even better for my fluffers to give them the variety they like and deserve 🤗🤗🤗🤗🤗

28 janvier 2025
Logo de HayDay

Réponse de HayDay

Hi Ursula, thank you so much for taking your time to leave us this amazing review.

We're so pleased that your guinea pigs love our hay! We appreciate your comments about our customer service team and our subscription service.

Our no1 goal has always been to create and supply the best products for our customers and their pets, so your feedback means a lot to us.

- Ellie at the HayDay team

Noté 5 sur 5 étoiles

The Hay is amazing

The Hay is amazing, our rabbits love it!

27 janvier 2025
Logo de HayDay

Réponse de HayDay

Hi Chloe, thank you so much for taking your time to leave us this review - we're so pleased that your rabbits love our hay!

Our team really appreciates your continued support for our small business & your feedback for our products.

- Ellie at the HayDay team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus