Molly helped me so much! She was kind, patient, answered my many questions, and shared wonderful first-hand experience with her own journey in taking classes as a student. She helped me navigate which... Voir plus
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Lisez les avis des autres
HCI changed my life, and seven years later I’m still singing their praises. Not only was the course material, teaching format, immediate/ongoing support pre and post certification and done for you mat... Voir plus
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I had a great experience with my advisor Molly Snyder, she was extremely supportive and knowledgeable in her role. I did a lot of research on coaching platforms and by far the Health Coach Institute i... Voir plus
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The course content and instructors are very good. I enrolled in the program in October of 2025 and unfortunately did not meet the requirements for course completion due to unanticipated circumstances... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Health Coach Institute is a global leader in human-centered coach education. For over a decade, we’ve empowered more than 42,000 purpose-driven students to build confidence, master real-world coaching skills, and create meaningful careers doing what they love.
Coordonnées de contact
800 W. Main St. Ste. 1460, 83702, Boise, Etats-Unis
- (877) 228-0899
- support@healthcoachinstitute.com
- healthcoachinstitute.com
4,0
Bien
1 k avis
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A répondu à 100 % de ses avis négatifs
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I love that you got back to me within…
I love that you got back to me within 24 hours, unlike another school I was with for a different class got back to me within a week and by then I had forgotten my question. Another thing that I really like is that this site is really easy to navigate for those who are not that computer savvy, like myself.
24 février 2026
Réponse de Health Coach Institute
Thank you so much for your wonderful review, Sarah! We want our students to feel supported in their journey, and appreciate you for recognizing that. Please don't hesitate to reach out to us anytime in the future, our teams are happy to help.
Inaccurate information before registering and feel unsupported
I talked more than 2 h with somebody to choose between programs, some of the information she shared was not correct. For example she mentioned I have access to course for 6 months but apparently it is only three months. I don't understand why?
Based on your orientation session I have to be able to see when my access to course finishes but I cannot see that.
There isn't anybody that guide you in this pathway.
Lots of sessions are hold after 3pm that I cannot attend. I prefer some sessions be during lunch time.
25 février 2026
Réponse de Health Coach Institute
Thank you for taking the time to share your feedback. We’re so sorry to hear about the confusion and understand how frustrating that must have been.
Our team will be reaching out to you directly to ensure you have clear information around your course deadlines, access period, and any available extension options.
For the Life Coach program, we do offer free extensions, and we’re happy to walk you through how that works.
We also appreciate you sharing your feedback regarding webinar scheduling. We’ll be sure to pass this along to our internal teams as we continue working to improve the student experience.
We are here to support you! If you need any additional assistance, please don't hesitate to reach out to our Support Team at: support@healthcoachinstitute.com.
Excellent material delivered in an…
Excellent material delivered in an easily accessible format. Interesting and enlightening.
17 février 2026
Réponse de Health Coach Institute
Thank you for taking the time to leave a review. We are so glad to hear that you're enjoying the program and finding it accessible. Keep up the great work!
Réponse de Health Coach Institute
After reviewing your account, we’re sorry to hear you’re disappointed with our cancellation policy. However, we would like to clarify that we are committed to transparency; our 7-day cancellation window is clearly outlined in our terms and conditions at the time of purchase to ensure all students are aware of the timeframe.
While we cannot process a refund outside of this period, we are fully committed to helping you get the most out of your investment. Please reach out to our support team at support@healthcoachinstitute.com so we can ensure you have everything you need to succeed in the course.
A+ review from a current student
As a current student at the Health Coach Institute, I am gaining the skills to feel confident coaching on health and wellness topics. The coursework is structured in a way that balances live class with self-study. Live class has been so beneficial to meet other coaching students and to get actual coaching practice. I am very happy with the Advanced Health Coach program!
5 février 2026
Réponse de Health Coach Institute
Thank you so much for sharing your experience! It’s great to hear that the program is helping you build confidence in your coaching skills, and that the class structure is working for you.
We are extremely happy to have you as a part of the community, and we will be sure to share your feedback with the Advanced Health Coach Faculty!
I been trying to someone to reopened…
I been trying to someone to reopened coaching assignment 1 and nobody still haven't done it. I'm willing to pay for it and nobody hasn't sent me the payment link yet. This assignment is really important and I need for my coaching assignment to be reopened.
Thank you,
Sincerely,
TAMIKA
2 février 2026
Réponse de Health Coach Institute
Thank you for sharing this and for your willingness to continue; we can see how much this means to you. Our records show that several attempts were made to reach you, and we're sorry those communications didn't land as intended.
A member of our team will be reaching out to you directly to discuss the options available and the best path forward. We look forward to supporting you.
Abundantly supported for success
Sometimes doing courses online can seem daunting and you wonder if you'd get the needed support. With HCI the students are abundantly supported and given all the needed support and resources to be successful. This was the best decision I could've ever made and I already feel prepared for my new journey and career. Great staff! Great structure!
4 février 2026
Réponse de Health Coach Institute
We love hearing this—thank you so much for sharing!
Starting something new online can definitely feel a bit overwhelming at first, so it means a lot to know you felt supported every step of the way. That’s exactly what we aim for—making sure you have the resources, guidance, and encouragement to succeed.
Wishing you success on your new journey, you’ve got this!
Very professional
I love the zoom meeting. Learning in the comfort of my home. Everyone on staff is so professional. The Learning materials and quizzes are a good set up for real life situations
22 janvier 2026
Réponse de Health Coach Institute
We love hearing this—thank you so much for sharing! 😊
It’s great to know the Zoom sessions are helping you stay connected while still enjoying the comfort of learning from home (best of both worlds!). We’ll be sure to pass along your kind words to our team—they’ll really appreciate it!
It’s going well and I’m learning a lot…
It’s going well and I’m learning a lot i just haven’t been able to partner up with so that i can finish my assignments.
13 janvier 2026
Réponse de Health Coach Institute
We’re so glad to hear you’re getting so much out of the programs, David!
If you haven’t already, we recommend joining the Heart Warriors community—it’s a great place to connect with others and find a partner for your assignments. And of course, if you need any help getting set up, feel free to reach out to us at support@healthcoachinstitute.com. We're here for you!
The people who are drawn to this work…
The people who are drawn to this work are all amazing. If you feel called to help others this is a great way to do it.
6 janvier 2026
Réponse de Health Coach Institute
We’re so glad you felt that! One of the most special parts of the HCI community is the people it attracts—individuals who genuinely want to make a difference in others’ lives. Thank you for being part of it and for sharing your perspective!
Thank you for this opportunity-amazing experience.
Thank you for this opportunity. The coursework is very clear. I like the way important objectives are repeated both in written form and with verbal lessons. Everything ties together. I am on Module 7 of the Life Coach and I honestly have learned so much. I am confident that I will be a better coach with this coursework. I also want to comment on the HCI community which has been a positive and motivating part of learning the coaching objectives. I have met some great people, especially my partner for my labs. I can't say enough good things about this course and honestly the cost is very reasonable-I did my research. I am receiving so much more than any other coursework. Thank you HCI. Keep up the great work to train coaches.
17 décembre 2025
Réponse de Health Coach Institute
Thank you for sharing your experience! We’re so glad to hear the structure of the coursework has supported your learning and that you’re already feeling more confident in your coaching skills — that’s a wonderful milestone.
It’s also great to know the HCI community and your lab partnership have added so much value to your journey. We truly appreciate your thoughtful feedback and are honored to support you as you continue growing as a coach!
Lacks Quality
As a former student of the Advanced Life/Health Coach program I found the content and experience to be severely lacking. To me this organization seems closer to a diploma mill than any other educational experience I've had. You must access not less than 3 different applications to manage content, community, and collaboration. The focus of content is surface level and in some cases self-paced activities don't even work in the system.
Sales tells potential students one thing and then once enrolled the instructors or peer students advise the exact opposite. It's chaos personified.
Though I finished one half of this program I have yet to start the second half due to this issue. IN asking for a refund I was immediately told no, despite being only a few days past the 7 day pre-start terms and conditions. Despite not even having access to the course materials yet. Given the number of new students I see entering the platform daily it is clear that they simply want money and student satisfaction be damned.
12 janvier 2026
Avis spontané
Réponse de Health Coach Institute
We’re genuinely sorry to hear that this was your experience. What you described — confusion between platforms, technical frustrations, and inconsistent messaging — is not how we want students to feel while going through the program.
Our training includes a combination of self-paced curriculum, live instruction, bonus courses and community engagement tools. We understand that having an additional platform for your bonus course caused confusion, and this feedback has been shared with our internal teams for future improvements.
We’ll have a member of our team reach out to you directly to make sure your thoughts are fully heard and understood. Your experience truly matters to us, and we want to ensure you feel supported every step of the way.
Great content BUT....
The content is great and very informative. The multi-media experiences with various delivery features from video to audio to straight reading kept the content and pace fresh.
However, I am VERY frustrated with the Skills Application system to finding a partner. People don't seem to care nor do they follow up or follow through. They cancel and don't share the time. I HATE that my ability to success in the course is based on someone else's commitment.
4 décembre 2025
Réponse de Health Coach Institute
Thank you for taking the time to share your experience! We love to hear that you are enjoying the program and the learning features.
We appreciate you being candid about the struggles you've had for Skills Applications. While we encourage all students to be communicative in scheduling, we understand that has not been your experience so far. The Skills Applications are meant to help students grow in their coaching skills and confidence prior to gaining the certifications.
We hope that you will continue to utilize the Heart Warriors community to find a partner, and if you have any questions be sure to contact our Support Team at: support@healthcoachinstitute.com.
CAN’T WAIT FOR CLASSES TO START FOR HEALTH COACH!!
Excellent communication from day one, and I love being able to access the course material before the class starts so that I feel more prepared. Looking forward to classes starting next week.!!
14 novembre 2025
Réponse de Health Coach Institute
This is amazing feedback! Thank you for taking the time to leave such a positive review. We are excited to see you in class!
Wonderful, client-focused content!
I super love:
-the actual content of the material in the life coach program. I love the emphasis on the importance of the client and focusing on how to give them the best experience possible
-the format of the modules with reading, listening, and watching videos. This hits all learning styles.
-the supportive community of people within the heart warriors.
-Practicing skills with lab partners is wonderful. Scary at first but now I look forward to it because I get to meet new people and help them with real life issues.
Opportunities for improvement:
-Whay can’t I log in directly to Brightspace? I saved my original welcome email on my desktop and I use it every time to access Brightspace. Something is clearly broken.
-I feel confused on the different avenues people are using to get to the module content. I use modules and others use pillars or something like that. What is that about?
-Recording skills lab lessons doesn’t work for me within HCI. I have to record using Teams or Zoom. Figuring that out took a few modules and I often relied on my partner to send me the recording after we were done practicing.
29 novembre 2025
Réponse de Health Coach Institute
This is wonderful feedback—thank you so much for sharing! We’re thrilled to hear you’re taking full advantage of everything your courses have to offer.
We also really appreciate your thoughtful suggestions for improvement. Our teams are actively working to make the login experience smoother, and I’m sorry for any confusion around pillars vs. modules. Since students across different courses are currently working together on Skills Applications, we completely understand how that overlap can make things a bit unclear.
We’ll also look into the recording issue you mentioned to make sure everything is working properly. If you’re able, please reach out to support@healthcoachinstitute.com
with any screenshots or error messages you’ve seen—those details will help our team troubleshoot the problems you're seeing on your end.
Thanks again for taking the time to share your experience. We’re excited to see all that you accomplish!
Réponse de Health Coach Institute
This made our day! Thank you for being part of HCI—we’re so happy the content resonated with you.
The course was difficult to access
The course was difficult to access. I have asked to have a cancellation. I contacted student services and was told they can’t find my information on file.
5 novembre 2025
Réponse de Health Coach Institute
Thank you for sharing your experience, and we're very sorry for the frustration you’ve encountered while trying to access your course and get support. That’s not the experience we want for our students!
A member of our team will be reaching out to you today to assist with this and help get everything sorted. Please be on the lookout for an email from: support@healthcoachinstitute.com.
We look forward to getting this resolved for you!
At the time of enrollment
At the time of enrollment, I was told one of the perks of early enrollment, the enrollment officer (Darsher) informed me that there would be a free nutrition class i could join before actual class starts in February. I have not been got any instructions from the school regarding this
5 novembre 2025
Réponse de Health Coach Institute
We appreciate you sharing your experience and are sorry for the frustration around accessing your Nutrition bonus.
After reviewing your account, we can confirm that the Nutrition Coach course was successfully added as expected on day 7 of your enrollment. Our team also sent login instructions via email on December 31, though we understand those messages can sometimes be missed.
To make sure everything is resolved quickly, a member of our team will be reaching out today to help you log in and access your bonus without any further issues.
I think it's a great program but I…
I think it's a great program but I think it would be even better if we had someone we talked to from HCI one a month for 15 minutes even to make sure we're headed in the right direction and answer any questions we have.
6 novembre 2025
Réponse de Health Coach Institute
Thank you for your four star review, Amy! If you have any questions about your course progress or need additional support, please don't hesitate to reach out to: support@healthcoachinstitute.com. Also, if you would like to connect with your Program Mentors, be sure to pop in to the Coaching Zones found in your Heart Warriors community! We are here for you!
I want to sincerely thank the coaching…
I want to sincerely thank the coaching institute for the valuable learning experience it has provided. The environment has been encouraging, the sessions well-structured, and the instructors truly knowledgeable and supportive. I’ve learned so much — not just in terms of skills and concepts, but also in how to grow personally and professionally. This experience has helped me build confidence, reflect deeply, and become more intentional in my actions. I’m truly grateful for the guidance and dedication of the entire team. Keep up the amazing work — you’re making a real difference!
28 octobre 2025
Réponse de Health Coach Institute
We appreciate you sharing such a thoughtful reflection on your experience in the Pathway (now Advanced Health Coach) program. It’s great to hear that the structure, instructors, and learning environment supported both your professional development and personal growth.
Thank you for trusting HCI with your journey and for taking the time to share your feedback. It truly matters!
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