What a waste of time, the company is advertising stock they don't physically have ? , also they sell express delivery that could not possibly be used , what a rip off , honestly if you don't want hass... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Avoid if you like the pricing of all elements of the cost to be simple. The company shows some parts of the cost including VAT and others excluding Thank you for your reply. How about showing the... Voir plus
L'entreprise a répondu
First time using and won’t be the last. Mom managed to break the received on her hearing aid which is an older model and I struggled to find a replacement. Hearing aid accessories had it in stock and... Voir plus
1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!
Coordonnées de contact
6 New Buildings, Hinckley, LE10 1HW, Leicester, Royaume-Uni
- 01455 245749
- sales@hearingaidaccessories.co.uk
- hearingaidaccessories.co.uk
2,0
Bas
206 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast, hassle free service
Fast, hassle free service with good communication. Item arrived on time and well packaged.
14 août 2020
Avis spontané
Réponse de Hearingaidaccessories
Thank you for your 5 star review, were very pleased to hear you had a great service. Joy, Hearing Aid Accessories
There are now so many choices for…
There are now so many choices for spares for so many different models and that makes it difficult to navigate the site and make correct purchases.
13 août 2020
Avis spontané
Réponse de Hearingaidaccessories
Hi Martin, I can completely understand as there're so many spare parts now available which is great but can also be confusing. We do have expert advice which is readily available. If you would like more help when choosing your parts please feel free to contact us on either 01455 245749 or sales@hearingaidaccessories.co.uk. Joy, Hearing Aid Accessories
Easy to order & quick delivery.
10 août 2020
Avis spontané
Réponse de Hearingaidaccessories
Great to hear your order arrived quickly, thank you for your comment. Joy, Hearing Aid Accessories
The service was as good as promised
The service was as good as promised; the right the right products at the right price and on time.
10 août 2020
Avis spontané
Réponse de Hearingaidaccessories
Fantastic that your order arrived on time, thank you for ordering with us. Joy, Hearing Aid Accessories
Anchors did not fit my Phonak speaker…
Anchors did not fit my Phonak speaker wire. The hole in the anchor cable through which the speaker wire must go was far too big, with the result that the anchor simply floats around.
This result was sad as the advertisement states specifically that the anchors work with Phonak hearing aids.
10 août 2020
Avis spontané
Réponse de Hearingaidaccessories
Hi John, we're sorry to hear your anchors you ordered did not fit. Anchors/ear hooks are all different sizes. Each person has a different size according to their hearing aid receivers. Your audiologist may be able to help you find out which size you need, and we can offer support to help ensure you can order the correct size. We can also look into exchanging you item for you to the correct one you require. I hope this helps. Joy, Hearing Aid Accessories.
Very easy to use website and good…
Very easy to use website and good prices. Delivered very quickly
7 août 2020
Avis spontané
Réponse de Hearingaidaccessories
Thank you for the lovely feedback, and for placing your order with us. Joy, Hearing Aid Accessories
Hearing Aid Batteries
Ordered these after finding out i would have to make an appointment at hospital to replenish my free supplies. Great price and excellent service released i had ordered wrong size after placing order but a quick chat online and the order was amended
7 août 2020
Avis spontané
Réponse de Hearingaidaccessories
Thank you for your lovely feedback. We are here to help in anyway we can, and glad we were able to make sure your supplies were correct for you. Joy, Hearing Aid Accessories
Great service
I ordered hearing aid batteries during a difficult pandemic time and the service was very good. Brilliant communication and posted quickly.
Thank you
5 août 2020
Avis spontané
Réponse de Hearingaidaccessories
We're so glad during the difficult time we were able to help you. Anytime you need advice on your hearing aid accessories you can get in touch. Joy, Hearing Aid Accessories
Réponse de Hearingaidaccessories
Thank you for your great feedback, it is very appreciated. Joy, Hearing Aid Accessories
Very impressed with prompt delivery.
4 août 2020
Avis spontané
Réponse de Hearingaidaccessories
Great to hear your order arrived very prompt, your comments are very appreciated. Joy, Hearing Aid Accessories
The correct product arrived promptly.
3 août 2020
Avis spontané
Réponse de Hearingaidaccessories
We are very happy to hear your order arrived in great time. Thank you for your review. Joy, Hearing Aid Accessories
1 st class service
1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a repeat order same day by 1st class post which arrived the next day, all at no extra cost to me.
My thanks to Joy in Customer Services who handled this very professionally,
I would not hesitate to use the company for my next order.
Peter Dakin. July 2020.
26 juillet 2020
Avis spontané
Réponse de Hearingaidaccessories
Thank you Peter again for your order, and thank you for your lovely review. I was happy to help and glad you received your order after it had been lost in transit. We really appreciate your loyalty. Joy, Hearing Aid Accessories
Good service
The goods arrived on time and were cheaper than Boots hearing aid supplies.
24 juillet 2020
Avis spontané
this item was difficult to source and I…
this item was difficult to source and I was delighted when I found this comapny.
The service and delivery were excellent as was the product.
24 juillet 2020
Avis spontané
Excellent customer services
Professional care and support
Effective solutions for unsatisfied customer
24 juillet 2020
Avis spontané
I found the website OK to navigate and…
I found the website OK to navigate and reassure myself that I was ordering the correct batteries
23 juillet 2020
Avis spontané
Contents of delivery wrong but very…
Contents of delivery wrong but very quickly rectified.
23 juillet 2020
Avis spontané
Great product and great service
23 juillet 2020
Avis spontané
The purchasing options were reasonable…
The purchasing options were reasonable to understand: suitable goods were sent and at a pretty good time ( given the Corvid19 circumstance).
Chris
21 juillet 2020
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.