Hearingaidaccessories Avis 

206
•
TrustScore 2 sur 5

2,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

What a waste of time, the company is advertising stock they don't physically have ? , also they sell express delivery that could not possibly be used , what a rip off , honestly if you don't want hass... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Avoid if you like the pricing of all elements of the cost to be simple. The company shows some parts of the cost including VAT and others excluding Thank you for your reply. How about showing the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time using and won’t be the last. Mom managed to break the received on her hearing aid which is an older model and I struggled to find a replacement. Hearing aid accessories had it in stock and... Voir plus

Noté 5 sur 5 étoiles

1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'appareils auditifs

Écrit par l'entreprise

Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

206 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,0

Tous les avis

(206)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hearing Aid Accessories were very…

Hearing Aid Accessories were very helpful when I purchased a Phonak accessory which turned out to be unsuitable.

I will talk to them shortly when I replace my current aida to see what deal they can do

27 juillet 2021
Noté 5 sur 5 étoiles

Excellent Aftersales Customer Service

As I was new to my replacement hearing aids, I ordered the wrong items. I went to their site and went through, what I thought was, the ChatBot. Wrong, there was a person on the other end. After a short discussion, and a little walkthrough to identify the correct items. They then offered to send me the correct items with a return jiffy bag, free of charge, to return the incorrect items.
Now that's what I call excellent after sales and customer service.

24 juillet 2021
Noté 1 sur 5 étoiles

Order my hearing aid accessories 9th…

Order my hearing aid accessories 9th July to be delivered within 3 working days I've just been sent an email asking how they did for a review its Friday 23rd of July 16:45 and I still haven't received my order wouldn't trust them, had no communication with them whatsoever absolute disgrace

23 juillet 2021
Logo de Hearingaidaccessories

Réponse de Hearingaidaccessories

Hi Joseph. I am sorry that your order did not arrive on time as expected. We can only apologise on behalf of Royal Mail that your item arrived on 24.07.2021 which is overdue. If we were made aware that your order was late/missing I would of personally ensured this was resolved either with a replacement or refund. We do send order confirmations to the email address you would have provided. If this email was not received we do apologise. If I can offer any further support please get in touch. Regards Joy, Hearing Aid Accessories

Noté 4 sur 5 étoiles

Helps a good nights sleep

The pillow is really easy to use and the sound reproduction is very good. The pillow itself is a little soft for my liking and may benefit from having a firmer option. Overall I am pleased with my purchase.

11 mai 2021
Noté 5 sur 5 étoiles

Excellent sales team

Excellent sales team , hearingaid spares sent via international sign for
took five days to Spain. Cost of spares were very competitive.

10 mai 2021
Noté 5 sur 5 étoiles

I love the Signia streamline

I love the Signia streamline. I now can watch tv at low volume (so the neighbors aren’t bothered) and it sounds like I have headphones on. This is the best product!!!! I recommend this for EVERYONE with hearing aids!

10 mai 2021
Noté 5 sur 5 étoiles

GOOD PRODUCT AND GOOD SERVICE

THE UNIT ARRIVED PRIOR TO THE ANTICIPATED DATE. I DIDN'T REALIZE IT WAS MADE FOR THE UK, BUT THEY INCLUDED A UNIVERSAL KIT TO FIT USA AND SEVERAL OUTLET TYPES.
IT WAS EASY TO HOOK UP AND THE OPTICS CABLE IS WONDERFUL. THE DIRECTIIONS WERE UNDERSTANDABLE AND I HAD IT TRANSMITTING TO MY OTICON HEARING AIDS IN A FEW MINUTES. IT TOOK LONGER TO MOVE THE TV STAND THAN IT DID TO ACCOMPLISH THE CONNECTION. PAIRING WAS SO SIMPLE THAT I WAS AMAZED.
THE PRICE WAS SIGNIFIANTLY LOWER THAN OCTIGON QUOTED ME.

5 mai 2021
Noté 1 sur 5 étoiles

I would love to write a positive review…

I would love to write a positive review but it’s been nearly a month and I still haven’t received my item.

4 mai 2021
Logo de Hearingaidaccessories

Réponse de Hearingaidaccessories

Hi Robert, I am sorry you were not happy with the length of time the item took to reach you. We estimate international delivery's to take up to 5-15 working days. Due to the current pandemic local delays can occur. It is great to see your order has now arrived. If there is anything else we can support with please let us know. Regards
Joy, Hearing Aid Accessories

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