Hearingaidaccessory Avis 

99
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My self-test on my Starkey app indicated that I had a bad receiver. Upon visiting my hearing aid provider I was told that one cannot rely on that app and didn't even check my aids out. I ordered a... Voir plus

Noté 1 sur 5 étoiles

Web site was difficult to manage, first offered a discount coupon, then said it expired, then made me start the whole process again. when you finally accepted my order without the coupon, the trackin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you very much for filling my recent order for wax filter inserts. Your pricing is fair and shipping costs were very reasonable. The lead time was even shorter than anticipated, considering you a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was searching on google to find the best place to buy hearing aid accessories when I stumbled across Hearing Aid Accessory. Fantastic website - very easy to navigate and even better service - my wax t... Voir plus

À propos de l'entreprise

  1. Magasin d'appareils auditifs

Écrit par l'entreprise

Hearing Aid Accessory is one of the leading online stores for buying hearing aid accessories. Choose from an extensive range of leading brands. We buy direct from the manufacturers for the best discounts, resulting in great savings for our customers!


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

99 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(99)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

While your product was inexpensive

While your product was inexpensive, ordering was easy and I received a prompt email letting me know that it was shipped, I've yet to receive my order. My last email from your company was 10/18/22. I should have received my order by now or at least an email explaing why there is a delay.

31 octobre 2022
Logo de Hearingaidaccessory

Réponse de Hearingaidaccessory

Hi George,

Thank you for your message.

I have just had a quick look into your order and can see that you opted for the 'Standard Untracked (6-9 Working Day)' shipping option, it has just creeped over the allocated 9 working days, but we've had some issues with our courier going on strike as mentioned on the website and this may have unfortunately caused some delays.

I can assure you that your parcel is on the way and should be with you any day now.

Kind Regards
Charlie
Hearing Aid Accessory

Noté 3 sur 5 étoiles

Read all of the fine print

I chose hearingaidaccessory.com because of the number of positive reviews, the product lines that they carry and competitive pricing.
My order was handled professionally and items were received promptly.
Upon receipt was when my issues started. First the item shelf life indicated an expiration date 0f 08/2023. Based on normal usage, I will not be able to use over half of my order before the items exceed the expiration date. Items being sold that have expiration dates need to be usable for at least twelve months or make notations on what the date will be. When I tried the get in touch link on the website I received the following error "reCAPTCHA validation failed". Maybe this is my fault for not reading the fine print, but on my United States order, I was charged a foreign transaction fee. Again if the website indicated that there might be a foreign transaction fee for US orders, I could make a conscious decision whether or not to order from this vendor.
This could be an outstanding vendor with just a little clean up of their site.

9 octobre 2022
Avis spontané
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Réponse de Hearingaidaccessory

Hi Nancy,

Thank you for your message.

Could you please send an email to charlie@hearingaidaccessories.co.uk with your order number, so I can take a look into this for you?

Kind Regards
Charlie
Hearing Aid Accessory

Noté 5 sur 5 étoiles

My self-test on my Starkey app…

My self-test on my Starkey app indicated that I had a bad receiver. Upon visiting my hearing aid provider I was told that one cannot rely on that app and didn't even check my aids out.
I ordered a receiver and, wow what a difference!
I find hearing aid dispensers to be like car salesmen!
Always ready to take your money regardless of weather they work or not!

15 septembre 2022
Noté 5 sur 5 étoiles

Excellent product

Excellent product, exactly as described. The only improvement I can suggest is to offer this with a NorthAmerican plug as an option to the UK plug. Had to throw the UK away and purchase a NA plug.

30 septembre 2022
Noté 5 sur 5 étoiles

Very fast shipping.

Very fast shipping and exactly what was advertised. I didnt realize that the items were out of the U.S.. I still received them within a weeks time.

28 septembre 2022
Noté 1 sur 5 étoiles

I have been writing through pay pal and…

I have been writing through pay pal and still no response ..I am requesting a refund product but what wanted and missing parts
Awful response to an issue
Never recommend

22 septembre 2022
Logo de Hearingaidaccessory

Réponse de Hearingaidaccessory

Hi James,

Thanks for your message.

All messages on PayPal were promptly responded to with attachments of the best email addresses to contact to resolve the issue, and we are yet to receive an email in regards to the problem with your order.

If you still wish to email your issue to sales@hearingaidaccessory.com, one of our Customer Service agents will pick up the query immediately to resolve it.

Kind Regards
Charlie
Hearing Aid Accessory

Noté 1 sur 5 étoiles

Incorrect Sports Locks

Unfortunately, I ordered GN ReSound Hearing Aid Sports Locks (10pack) - for SureFit 2 Receiver and received the wrong item. After trying several times to use the link on the website to set up a return/refund and not being able to get it to work, I sent an email to the sales dept explaining my problem. I never received a reply. I would love to get the item I paid for, but it looks like I am out the $16 and have something I can never use.

17 août 2022
Logo de Hearingaidaccessory

Réponse de Hearingaidaccessory

Hi Deborah,

Sorry to hear that you have had issues with your order. I have had a look at our inbox and cannot find an email from yourself using the email address provided. Please forward your email onto charlie@hearingaidaccessories.co.uk and we can look into this issue for you.

Kind Regards
Charlie

Noté 4 sur 5 étoiles

Delivery of my order was prompt

Delivery of my order was prompt. However, the photo of the accessory (Resound GN sports lock) and my order was not what I had expected (hence the 4 stars, otherwise I would have given the shop a 5 star rating).

13 septembre 2022
Noté 5 sur 5 étoiles

Una excelente compra!!!

Recibí los repuestos más rápido de lo que esperaba, todo de calidad original, no tengo queja alguna sobre ellos, sin embargo me gustaría recomendar un mejor embalaje, pues llegaron a México en una cajita que se había deteriorado por el manejo de la misma y existió riesgo de que los productos se salieran de ella, pudiéndose perder en el camino. Gracias.

9 septembre 2022

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