Absolute disgrace!!! After asking for a £30 refund they send this email Hi Tracy, Thanks for reaching out. To support our small team, we kindly ask you to leave a positive review (5 stars)... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had issues convincing them I had account and wanted to cancel. This is a direct quote from their email to me: Hi Margret, Thanks for reaching out. We provide monthly access to ou... Voir plus
L'entreprise a répondu
I have looked at the app and decided that it’s not what I’m looking for . I reached out to the company and they decided that they would cancel my subscription Of which I’m great full for. A quick resp... Voir plus
L'entreprise a répondu
This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.
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2,8
Moyen
126 avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Im Urlaub in Mexiko App getestet habe…
Während meines Urlaubs in Mexiko habe ich die App getestet, sehr gute Funktion, sehr gute Menüführung .
In Deutschland benutze ich eine ähnliche App.
6 août 2025
Avis spontané
Réponse de Heartbit
Markus, vielen Dank für's Testen während deines Mexiko-Urlaubs! Es freut uns sehr, dass dir die Menüführung und Funktionen gefallen haben. Teile HeartBit gerne mit Freunden und Familie, die ebenfalls ihre Herzgesundheit im Blick behalten möchten.
The HeartBit Team
I had a problem with my subscription…
I had a problem with my subscription and it was all sorted out in 30 minutes.
31 octobre 2025
Avis spontané
Réponse de Heartbit
Thank you Amélie ! We're really glad we could sort out your subscription issue so quickly. If you're enjoying HeartBit, we'd love it if you shared it with friends who might benefit from tracking their heart health too.
The HeartBit Team
I downloaded the app but did not use…
I downloaded the app but did not use ever since. I am happy i am getting a refund. thanks guys.
15 juillet 2025
Avis spontané
Réponse de Heartbit
Thanks for letting us know, Butch. We're sorry the app didn't click for you this time, but we're glad we could sort out the refund. If you ever want to give it another shot, we'd love to help you get the most out of it.
The HeartBit Team
Agradezco la aportación pero no recoge…
Agradezco la aportación pero no recoge las expectativas y la medición correcta. . Gracias agradecería la devolución
19 septembre 2025
Avis spontané
Réponse de Heartbit
Lamentamos que la app no haya cumplido tus expectativas de medición. Por favor, escríbenos a help@heartbit.app con los detalles de tu suscripción para revisar tu solicitud de reembolso y ayudarte personalmente.
El equipo de HeartBit
This app has Useful number of health…
This app has Useful number of health related components that are useful if used correctly .
So far the response to queries have been positive .
15 octobre 2025
Avis spontané
Réponse de Heartbit
Thanks for the kind words, Frederick! We're glad the health components are proving useful and that our support team has been helpful whenever you've reached out. If you're enjoying the experience, we'd love it if you shared HeartBit with friends who might benefit from better heart health tracking.
The HeartBit Team
Bad and good
The app was underwhelming but the customer support was adequate.
8 octobre 2025
Avis spontané
Réponse de Heartbit
We appreciate your honesty, Glenda. Sorry the app didn't meet your expectations yet. We'd love to understand what felt underwhelming so we can improve. Feel free to reach out to help@heartbit.app with any specific thoughts.
The HeartBit Team
Good Support service
I was disappointed with the app, but I can't complain about the support team.
As soon as I contacted them, they dealt with my concern and refunded my charge.
8 octobre 2025
Avis spontané
Réponse de Heartbit
Thanks for giving us a chance to make things right, Ian! We're glad our support team could help you out quickly with the refund. If you ever want to give HeartBit another shot, we'd love to have you back.
The HeartBit Team
Great product!
8 octobre 2025
Avis spontané
Réponse de Heartbit
We're so glad you're loving HeartBit, Emily! If you know anyone else who'd benefit from better heart health insights, we'd love for you to share the app with them.
The HeartBit Team
Answer very quickly to my request
8 octobre 2025
Avis spontané
Réponse de Heartbit
We're so glad we could help you quickly, Sophie! Fast support is something we really care about, and it's great to know it made a difference for you. If you love the app, sharing it with friends who care about their heart health would mean the world to us.
The HeartBit Team
Réponse de Heartbit
We're really glad we could help you quickly, Alain! If you find HeartBit useful, we'd love if you could share it with friends who care about their heart health.
The HeartBit Team
This app does not measure blood sugar
This app does not measure blood sugar. After downloading and trying it, I immediately deleted the app before the trial period could end. Nonethess, heartbit has charged my credit card for months with no clear way to cancel it. avoid this app at all costs
6 juin 2025
Avis spontané
Réponse de Heartbit
We're truly sorry for the ongoing charges and frustration. You're right that HeartBit tracks heart metrics, not blood sugar, and we should have made that clearer upfront. Please email us directly at help@heartbit.app with your account details so we can review your refund request and stop any future billing immediately.
The HeartBit Team
Misleading
I downloaded the app once I doubled click the side button to download it I noticed that it couldn’t do the things that it said so I deleted it unknowingly surprised I got a load off charges, contacted my bank and the blocked them that was on Thursday, today they tried taking £29.99 my block on my account for this company worked so hopefully they won’t try again
24 septembre 2025
Avis spontané
Réponse de Heartbit
Kevin, we're really sorry you had this experience with unexpected charges. Please email us at help@heartbit.app with your details so we can review your refund request and sort this out properly.
The HeartBit Team
This app has great features and…
This app has great features and wonderful customer service!
25 septembre 2025
Avis spontané
Réponse de Heartbit
So glad the features are working well for you, Melissa! Our team really appreciates the kind words about their support. If you know anyone who'd benefit from better heart health insights, we'd love for you to share HeartBit with them!
The HeartBit Team
Good customer service and good with…
Good customer service and good with communications. Would recommend.
17 septembre 2025
Avis spontané
Réponse de Heartbit
Thanks so much, Lori! We're really glad our team could help and keep things clear for you. If your friends are into tracking their heart health, we'd love for you to share HeartBit with them!
The HeartBit Team
Good customer service
Good customer service, very professional and quick
17 septembre 2025
Avis spontané
Réponse de Heartbit
Thanks for highlighting our support team, Jerry! We're glad we could help you quickly and get things sorted. If you're enjoying HeartBit, we'd love it if you shared it with friends who care about their heart health.
The HeartBit Team
This is a good app!
This is a good app!! But the fee is too expensive for me...
17 septembre 2025
Avis spontané
Réponse de Heartbit
Hey Marie! So glad you're enjoying the app and finding it useful. We totally get that pricing matters — we're working on making HeartBit accessible to more people. If you have friends or family who might benefit, sharing the app with them helps us keep improving it for everyone like you!
The HeartBit Team
This is sort of a small print scam
This is sort of a small print scam. They say try it for $.99, but as soon as you touch it a $6.00 charge is added. Much of the information it promised to show you is info you have to put in yourself.
7 septembre 2025
Avis spontané
Réponse de Heartbit
We're sorry you felt misled, James. That's not the experience we want anyone to have. Please email us at help@heartbit.app with your account details so we can review your refund request and help sort this out.
The HeartBit Team
Avoid - Does not measure Blood Sugar
Avoid - Does not read blood glucose. Best advice is to cancel your payments with your bank. Avoid. Updated 22/04/26 - Reply from Heartbit (only 8 months later) - It does not measure gluscose - I already told you that plus others - why mention gluscose when you app does nothing for it - maybe manually tracking but that only requires a spreadsheet.
19 août 2025
Avis spontané
Réponse de Heartbit
Paul, we're sorry for the confusion. HeartBit has never claimed to measure blood glucose, as that's not technically possible with Apple Watch sensors. Our app focuses on heart rate variability and cardiovascular health tracking. If there was misleading information that led to your purchase, please email help@heartbit.app and we'll look into this right away.
The HeartBit Team
AVOID this app at all costs because you…
AVOID this app at all costs because you will be charged a monthly cost (£29.99) that you will have been unaware of. No email notification, no customer care, no easy way to cancel.
6 mai 2025
Avis spontané
Réponse de Heartbit
We're truly sorry you experienced unexpected charges and difficulty reaching us. This isn't the experience we want anyone to have with HeartBit. Please email us directly at help@heartbit.app with your account details so we can review your situation and help resolve this right away.
The HeartBit Team
Just realized this scam company has…
Just realized this scam company has been charging my cc $29.99 for months. I don't even have this app. I have talked with my CC and they are blocked. I have contacted the company - I never signed up and downloaded the app. Just got an email saying they canceled my "subscription" (that I never signed up for).
17 août 2025
Avis spontané
Réponse de Heartbit
We're truly sorry this happened to you. We take billing concerns very seriously and want to investigate how charges appeared without your knowledge. Please email help@heartbit.app with your account details so our team can review your case.
The HeartBit Team
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