Heartscandirect Avis 

Excellent communication both prior to and during my appointment. Professional, friendly staff who help reassure and ensure your comfort at all times

On arrival at the VCL Guildford Clinic I was greeted by very professional, friendly and experienced staff who managed my appointment exceptionally well. I was seen immediately on arrival even though I was a bit late. I was anxious driving to the clinic not knowing what the outcome would be after the CT scan examination but the staffs open and friendly manner put me at ease very quickly. I than met the specialist cardiovascular Dr who was also very informative and open. The whole experience was like being with good friends who will look after my health issues in the best possible way. I would highly recommend the VCLC

Quick appointment, explained process well, results in 2 days....

Friendly and efficient reception staff. Excellent professional services. Good drinks machine. Waiting area crowded.

Excellent, professional service

Very professional service.
Staff were very friendly, attentive & professional.

The team here is very cohesive and I immediately felt calm with the music that was playing. Although a small space everybody was efficient and caring but also not over clinical so there was a sharing of disgruntuledness with bookings but all communicated in a very equal way because of the different characters in the team

All the staff were very polite and professional but also friendly.
The nurses, radiographer and radiologist explained every step in the procedure and put me at ease.

Easy to park nearby. Friendly check in staff. Polite and informative nursing staff. Quick to see specialist with minimal delay.

Heart scan direct was incredibly efficient staff for very friendly and helpful

It was an unknown situation to me but by and large the process and procedures were explained and things ran more or less as it was explained to me. It would be helpful if it was made clear that for clear images a heart rate of 60bpm or less was required. This is a good margin less than normal healthy heart rate. Consequently everyone I saw there gad to take medication to slow hear rate and wait for it to take effect.

Excellent staff. Good parking. Positive experience.

The staff were really attentive to my needs. I needed extra time for ct scan and they are genuinely caring people. They recognised its a stressful time. It's the perfect environment with everything under one roof from speaking with specialists to getting ECG and scans along with the fitment of heart monitors.

Very professional. The nurses are very friendly and reassuring. The service is extremely efficient, I was in, had the full CT scan and out within the hour.

Very happy with service: profession, efficient and kind.

Excellent service. Professional and friendly staff (CT radiographers, ECG nurse, reception staff). Efficient with very little hanging around.
Highly knowledgeable and capable Cardiology Consultant (Dr Hickman).

Efficient service, helpful and polite staff. Very glad I used the service.

Very attentive and friendly staff. Made me feel comfortable with the procedure.