We ordered a new boiler for our hot water tap. The advice on the phone was first class. Ordered online in minutes great communication via email and a post free delivery the next day. 100% can not reco... Voir plus
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Lisez les avis des autres
Have only just placed an order so cannot comment on delivery and quality of the item ordered. The price, however, was competetive and the ordering process was easy.
This is the second Isolar Boost I have bought from Heatershop UK; this one for my daughter who has a new solar PV installation. My existing one has saved 64 kw since it was fitted on 25 Aug. Piping... Voir plus
Absolutely excellent customer service from Heater Shop. I contacted them this morning about a radiator I had bought from them in 2023 which had failed, and within minutes Tracey had replied and pro... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Heater Shop, we specialise in supplying premium and budget electric heaters and electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. As standard we offer free next-day delivery to most of England, Scotland & Wales, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price. Call 01473 276686 and speak to us today.
Coordonnées de contact
Edison House, Edison Close, IP3 9GU, IPSWICH, Royaume-Uni
- 01473 276686
- sales@heatershop.co.uk
- heatershop.co.uk
4,6
Excellent
568 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Called today and spoke to Sophie
Called today and spoke to Sophie, she was very helpful indeed and explained all of my concerns clearly. Have placed the order with them as well. Thank you for your time today, kind regards David Alcock
28 janvier 2025
Avis spontané
Réponse de Heater Shop
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
Easy to find and a good price
20 janvier 2025
Avis spontané
Réponse de Heater Shop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
i have used this company for many…
i have used this company for many years, their service is very profesional
16 janvier 2025
Avis spontané
Réponse de Heater Shop
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Heater Shop.
Great customer experience
Had great customer experience with heater shop when a cylinder had a defect on delivery. They couldn’t be more helpful to sort with the manufacturer and get a swap delivered quickly. Next day delivery on stock items is great too
15 janvier 2025
Avis spontané
Réponse de Heater Shop
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Rude
The first lady i spoke to regarding my purchase was excellent.
I made the purchase and waited for the delivery, as we are a rural district i waited for the courier.
After the delivery time had passed i received a text stating they could not find the address.
I contacted customer services at the heater shop and can honestly say that they really did not seemed bothered. I was told i would receive a call back regarding the delivery, which never came! I called again only to get another person that obviously did not want to be at work..... I mentioned about the call back and was told the other customer service advisor would chase the courier up now this was at 16.45 delivery scheduled for 13.15. I then said this was unacceptable and could i get a refund..... Ok.... then the phone was hung up! If this is THE HEATER SHOPS customer service well i am surprised they are still in business.
15 janvier 2025
Avis spontané
Réponse de Heater Shop
Thank you for taking the time to leave us a review on your experience. We're sorry to hear about the delivery issues and your experience with our Customer Service team. Please accept our apologies for the inconvenience. Please feel free to reach out to ‘01473 276686’’ or ‘sales@heatershop.co.uk’ with any further comments, concerns, or suggestions you wish to share.
Great help
Great help, good customer service. Really went over and above
13 janvier 2025
Avis spontané
Réponse de Heater Shop
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
very easy web site to use
12 janvier 2025
Avis spontané
Réponse de Heater Shop
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Réponse de Heater Shop
Thank you so much for taking the time to leave us a rating.
Excellent easy ordering process
11 janvier 2025
Avis spontané
Réponse de Heater Shop
Thanks so much for sharing your experience with us. We hope to see you again soon.
Bought a kit to heat the outgoing water…
Bought a kit to heat the outgoing water pipe to stop it from freezing, I've not seen the kits before so this saved me the hassle of buying separate components & maybe forgetting something.
The website was a breeze to buy from, straight in my basket then paypal & done . will try & put an update when postage has been received.
10 janvier 2025
Avis spontané
Réponse de Heater Shop
Fantastic to hear, thank you very much for the really great review.
Réponse de Heater Shop
Thank you for your positive feedback. We appreciate your business with us.
Réponse de Heater Shop
Thank you so much for taking the time to leave us a rating.
Good service and competitive prices
2 janvier 2025
Avis spontané
Réponse de Heater Shop
Thanks so much for sharing your experience with us. We hope to see you again soon.
Réponse de Heater Shop
Thank you for your positive comments about our service.
Good ordering experience
Website easy to navigate and use. Good range of products. Prices fair. Recommended.
22 décembre 2024
Avis spontané
Réponse de Heater Shop
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Excellent recommended website and products
Excellent recommended website. Professional and efficient with expedient buying service and next day free delivery. Very pleased indeed with first impressions, thank you
17 décembre 2024
Avis spontané
Réponse de Heater Shop
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.
Quick easy purchase payment
Quick easy purchase payment
Haven't received goods yet but if they arrive next day it would be a 5star
13 décembre 2024
Avis spontané
Réponse de Heater Shop
The team here at Heater Shop is thrilled to receive such a great rating, thank you.
I've used these guys for years..
I've used these guys for years... don't bother shopping around if you've found this shop you've found the No 1 for range, price, delivery speed and service in UK.
12 décembre 2024
Avis spontané
Réponse de Heater Shop
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
Very easy process
Very easy process, easy to see/understand what you are buying. Great range!
4 décembre 2024
Avis spontané
Réponse de Heater Shop
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Quick easy no problems
3 décembre 2024
Avis spontané
Réponse de Heater Shop
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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