We ordered a new boiler for our hot water tap. The advice on the phone was first class. Ordered online in minutes great communication via email and a post free delivery the next day. 100% can not reco... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have only just placed an order so cannot comment on delivery and quality of the item ordered. The price, however, was competetive and the ordering process was easy.
This is the second Isolar Boost I have bought from Heatershop UK; this one for my daughter who has a new solar PV installation. My existing one has saved 64 kw since it was fitted on 25 Aug. Piping... Voir plus
Absolutely excellent customer service from Heater Shop. I contacted them this morning about a radiator I had bought from them in 2023 which had failed, and within minutes Tracey had replied and pro... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Heater Shop, we specialise in supplying premium and budget electric heaters and electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. As standard we offer free next-day delivery to most of England, Scotland & Wales, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price. Call 01473 276686 and speak to us today.
Coordonnées de contact
Edison House, Edison Close, IP3 9GU, IPSWICH, Royaume-Uni
- 01473 276686
- sales@heatershop.co.uk
- heatershop.co.uk
4,6
Excellent
568 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ease of use of the order system and…
Ease of use of the order system and ease of finding the right product
20 mars 2025
Avis spontané
Réponse de Heater Shop
The team here at Heater Shop is thrilled to receive such a great rating, thank you.
The Customer service team were…
The Customer service team were fantastic. They went above and beyond to help me out of a bind to get my water cylinder.
20 mars 2025
Avis spontané
Réponse de Heater Shop
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
very simple buying process
very simple buying process, great after a few unsuccessful attempts elsewhere.
15 mars 2025
Avis spontané
Réponse de Heater Shop
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Réponse de Heater Shop
Thank you for your positive comments about our service.
Easy website to use good prices and…
Easy website to use good prices and free delivery
7 mars 2025
Avis spontané
Réponse de Heater Shop
Fantastic to hear, thank you very much for the really great review.
Straightforward sale
Straightforward sale, and cheaper than most others, though not yet sure of arrival or have certainty of what will arrive, when was asked of experience!
2 mars 2025
Avis spontané
Réponse de Heater Shop
Thank you for your positive feedback. We appreciate your business with us.
Réponse de Heater Shop
Thank you for your positive feedback.
Réponse de Heater Shop
Thank you for leaving a review on your experience with us.
All of our products are checked prior to leaving our Warehouse. I can only imagine any damage occurred in transit. Please accept our apologies for the inconvenience. If there are any issues with the product, please contact us on ‘01473 276686’ or ‘sales@heatershop.co.uk’.
This is a fantastic business very…
This is a fantastic business very polite people they even answer the phone unlike some businesses I would definitely recommend this company to anybody and if you require information the staff are quite happy to help you and all I can say is thank you very much
18 février 2025
Avis spontané
Réponse de Heater Shop
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
great shopping experience
great shopping experience. Very professional website, easy to navigate. Great product, I have already bought a few and am ordering another one. AAAAA+++++
13 février 2025
Avis spontané
Réponse de Heater Shop
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Réponse de Heater Shop
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Friendly and helpful people
Friendly and helpful people, goes a long way these days
11 février 2025
Avis spontané
Réponse de Heater Shop
The team here at Heater Shop is thrilled to receive such a great rating, thank you.
Not sure until delivery
7 février 2025
Avis spontané
Réponse de Heater Shop
We are grateful that you took the time out to leave us a review.
Easy to use website
Easy to use
Great info pack on heaters
Easy to choose best heater for you
1 février 2025
Avis spontané
Réponse de Heater Shop
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Product damaged in transit but refused to accept a return
Terrible customer service. Product was damaged in transit and they agreed to arrange a return and then later changed their minds.
Reading the reviews I see lots of other people have similar experiences refusing refunds.
I'd recommend buying from Amazon or another retailer that offers more protections for their customers
31 janvier 2025
Avis spontané
Réponse de Heater Shop
Thank you for taking the time to leave a review on your experience.
We're sorry to hear about your damaged item.
I can see on the order the damaged item was not reported to us until 2 months after the delivery was received by you. We do request to be informed of any damaged or incorrect deliveries within 24 hours of delivery.
I’d like to assure you that, while we may have a small number of reviews regarding items arriving damaged, we dispatch thousands of orders daily, and only a very small percentage of products are affected. Those damages that are reported promptly are resolved quickly and efficiently.
Please accept our apologies for the inconvenience.
Very good great service prices Fast answers to any…
Very good prices Fast answers to any questions . Great service
30 janvier 2025
Avis spontané
Réponse de Heater Shop
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
Excellent company
This is the second heater I’ve bought from The Heater Shop. Great range of products and super efficient service. Highly recommended
29 janvier 2025
Avis spontané
Réponse de Heater Shop
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!
As an electrical contractor we have…
As an electrical contractor we have returned here after finding the pricing very competitive and the delivery was super quick!
29 janvier 2025
Avis spontané
Réponse de Heater Shop
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Prices are excellent and delivery…
Prices are excellent and delivery service is second to none.
28 janvier 2025
Avis spontané
Réponse de Heater Shop
Thank you so much for taking the time to leave us a 5-star review.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.