Heavenly London Avis 

192
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Heavenly London has become my favorite jewelry brand! As someone from Austria, I’ve never had any issues with customs, making the entire experience smooth and stress-free. I own five stunning p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can't express how much I love this brand, the team at Heavenly London have been so incredibly helpful when I come knocking for another pressie for my wife or family and every time they get it right.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best imitation diamond ear studs and tennis bracelet I have ever bought. Often when you order on line the items never look as good. These look even better and are an incredibly good price. Be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently brought the Serpent Ring and matching Gold 'Diamond' Leverback Hoop with Serpent Drop Earrings and absolutely LOVE THEM! I have so many amazing comments every time I wear them, they are com... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie fantaisie

Écrit par l'entreprise

Meet Heavenly London, the pioneers in imitation diamond jewellery. Founded in 1993 Heavenly London was born out of a desire to create covetable pieces for friends and family. The same ethos remains today as always; to create luxury jewellery that’s accessible to all. A favourite with modern women who value variety as much as craftsmanship, the brand has evolved, expanding beyond its necklace origins, to bring imitation diamonds and demi-fine jewellery to your entire jewellery collection.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(192)

34 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Serpent Ring & Earrings

I recently brought the Serpent Ring and matching Gold 'Diamond' Leverback Hoop with Serpent Drop Earrings and absolutely LOVE THEM! I have so many amazing comments every time I wear them, they are completely fabulous! Thank you Heavenly London! I can't wait to add more of your beautiful pieces to my collection!

18 septembre 2024
Avis spontané
Logo de Heavenly London

Réponse de Heavenly London

Thank you X

Noté 5 sur 5 étoiles

Always a pleasure buying from Heavenly…

Always a pleasure buying from Heavenly London: the jewelry is just stunning and the customer service is always brilliant. Many thanks!!!

17 septembre 2024
Avis spontané
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Réponse de Heavenly London

Thank you Shivani, we are eternally grateful for your review X

Noté 5 sur 5 étoiles

I can't express how much I love this…

I can't express how much I love this brand, the team at Heavenly London have been so incredibly helpful when I come knocking for another pressie for my wife or family and every time they get it right. The quality is brilliant she still wears a birthday gift I gave her 10 years ago everyday. Already lining up my Christmas gifts with wonderful Maddy. Thank You Heavenly London!

18 septembre 2024
Avis spontané
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Réponse de Heavenly London

Thank you so much Sam Xx

Noté 1 sur 5 étoiles

Trying to return the bracelet I ordered…

Trying to return the bracelet I ordered as just wasn’t for me when I saw it. tried emailing their contact email twice to request details of how to return the item. No one has contacted me in a week. I will not be buying anything else from here. Very disappointed and suggest everyone bears in mind that it looks as if refunds aren’t accepted which is against trading standards and UK law

Save your money

30 août 2024
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Réponse de Heavenly London


Hi Karen,

I’m really sorry to hear you feel this way – I completely understand how frustrating it must be.

I just wanted to let you know that we’ve emailed you back twice over the last two weeks and left a voicemail, but it seems our messages aren't reaching you. I've tried again from two different email accounts, including my personal one, so please do check your junk folder in case our emails are landing there.

We’re more than happy to accept your bracelet back for a refund; we just need to make sure we can connect! Please reach out to us when you can – we’re here to help.

Warm wishes,

Noté 5 sur 5 étoiles

Their products are truly HEAVENLY

Heavenly London has quickly become one of my favorite jewelry brands! This time- I purchased their earrings, and they did not disappoint—they're incredibly cute and instantly elevate any outfit I wear. I have several of their pieces and I love them all! I love knowing that I'm supporting a small and sustainable brand, which makes me even prouder to wear their pieces. I receive so many compliments on their items, and I appreciate how versatile they are, effortlessly transitioning from day to night. Highly recommend!

27 août 2024
Noté 5 sur 5 étoiles

Heavenly

Had a pre-ordered item and was kept in the loop via email in terms of ETA/shipping. The jewelries seem well made and solid for the prices. Happy to support a small business that is transparent and thrives to do the right things. Would definitely buy from again

30 juillet 2024
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Réponse de Heavenly London

What lovely feedback thank you so much for sharing x

Noté 5 sur 5 étoiles

Heavenly is the correct name, it add style to any outfit

Heavenly is the correct name; their jewellery is so beautiful and of fantastic quality, adding that extra style no matter what you wear. I have been using this brand for years with my clients. I am a stylist and lucky enough to have items myself. It's my go-to brand

29 juillet 2024
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Réponse de Heavenly London

Thank you so much for your Heavenly review!

Noté 5 sur 5 étoiles

By chance I came across this lovely…

By chance I came across this lovely company online. Good quality products, not too pricy and great designs. The kind owner of this business even searched for the earrings I wanted that were sold out which matched the necklace I had bought from her so now I have them too. Happy experience.

26 juillet 2024
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Réponse de Heavenly London

Thank you so much, it's a pleasure X

Noté 5 sur 5 étoiles

5 star experience...!!

I'm sooo happy with the earrings and their service. The team went out of their way to get the order to me early and they are amazing. Beautiful jewelry too!

26 juillet 2024
Logo de Heavenly London

Réponse de Heavenly London

Thank you! X

Noté 5 sur 5 étoiles

Truly customer focussed experience

Overseas sale without extra cost (high delivery, customs, VAT etc) - all included. Brilliant - all companies should aspire to, and achieve, this.
Quick turnround, great products, excellent (and strong) packaging.

4 juillet 2024
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Réponse de Heavenly London

What a completely wonderful review thank you so much. It means the world XX

Noté 5 sur 5 étoiles

Ordered a bracelet and it came in about…

Ordered a bracelet and it came in about two weeks from the UK to western Canada. Happy with the quality and will definitely order again!

25 juin 2024
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Réponse de Heavenly London

So lovely of you to write, thank you!

Noté 5 sur 5 étoiles

5 star experience

I just wanted to say that I am so impressed with this company. Amazing quality, delivery and experience

27 juin 2024
Avis spontané
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Réponse de Heavenly London

Wow thank you so much for taking time to write

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