Hedgeapple Avis 241

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Customer service is outstanding at Hedgeapple. Someone always is quick to help and friendly as well. As an interior designer, that is a huge plus, since I often have questions or request. Everythin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found Hedgeapple, as I guess most people do, by searching the Internet for a specific product. My experience has been perfect. The merchandise offered is beautiful and the prices are very fair.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m happy with my black cabinet. It was packed very well. It looks just as I expected. I wanted a modern look and the low profile fit the bill. The rattan doors are a nice touch to the look and works... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

-1 star Google offered a discount code that could not be honored per Customer Service. 4 stars website product clarity, customer service and shipping/delivery outcomes. I would confidently s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Magasin de design et de décor intérieur
  4. Vendeur de meubles en gros

À propos de Hedgeapple

Écrit par l'entreprise

HedgeApple is filled with stylish products, competitive prices, and all of the interior design ideas, professional advice and inspiration that you need to create beautiful, livable rooms. We want to take the fear out of home decorating and encourage people to feel confident about expressing their personal style in their homes.

From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.

We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love Hedgeapple!

Quick delivery, great delivery team, and lovely piece

29 novembre 2025
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Réponse : Hedgeapple

Thanks for leaving us a review Claire, we hope you love the new credenza!

- The HedgeApple Team

Noté 5 sur 5 étoiles

I love my chest from Hedgeapple

I love my chest from Hedgeapple. Customer service and communication were terrific. Top quality and better pricing then elsewhere

26 novembre 2025
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Réponse : Hedgeapple

Thank you for leaving us a review Mary, we are so glad everything went smoothly. Enjoy your new Accent Chest!

- The HedgeApple Team

Noté 5 sur 5 étoiles

Excellent experience all around

Best price I could find for the reclining loveseat I wanted and I LOVE it! Delivery people had great communication and were very accommodating. Will definitely shop here again!!

16 décembre 2025
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Réponse : Hedgeapple

Thank you so much for taking a moment to leave us a review Julie! Please do come back and shop with us again : )

- The HedgeApple Team

Noté 5 sur 5 étoiles

Nightstands are beautiful

Nightstands are beautiful! They came well packaged and in perfect condition. They look great in my room!

26 octobre 2025
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Réponse : Hedgeapple

Thank you for leaving us a review Patricia! We're so happy to hear you love your new Annabelle Nighstands, they are amazing!

- The HedgeApple Team

Noté 5 sur 5 étoiles

Wonderful team and company!

Customer service and delivery team were amazing!!! They constantly communicated status updates and even gave us a heads up when they were one hour out from house. Our new dining table arrived in perfect condition. It made our house feel like a home….Definitely buying more items from this company!

23 novembre 2025
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Réponse : Hedgeapple

Thank you so much for taking a moment to leave us a review Elise! As a small business we try our very best to provide this level of service for each of our customers. I hope you enjoy your new Dining Table, it was a wonderful choice!

- The HedgeApple Team

Noté 1 sur 5 étoiles

Delivery

I took time off from work, spent the entire day waiting for my delivery only to be utterly disappointed with a no show by metropolitan warehouse and delivery. This was not the first time Metro stiffed me and postponed my delivery date.

15 novembre 2025
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Réponse : Hedgeapple

Hello Jeremy,

I am so sorry to hear about the issues with your delivery date with Metropolitan Freight. Per the communication we see, their driver had to cancel the delivery due to a mechanical break down with their truck. I know that must be incredibly frustrating to take time out of your day only to be told after the fact that the delivery isn't being completed.

I've instructed one of our team members to reach out to you this morning and work on getting this resolved. We will make sure to do everything we can to make this right.

- The HedgeApple Team

Noté 4 sur 5 étoiles

Artsy center coffee table

First and foremost, my table is beautiful. It’s an art piece! The only reason I didn’t give them a 5 was because my delivery date was moved, but it did arrive and I was very happy with my product.

14 octobre 2025
Noté 5 sur 5 étoiles

Excellent customer service

Hedgeapple's customer service was excellent and they were proactive in taking care of an issue that I had with a product that I received.

17 octobre 2025
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Réponse : Hedgeapple

Hey Susan,

I'm very sorry to hear you're having trouble with the clock you purchased. I'm not showing you've attempted to reach out to your customer service team yet about this issue, I will go ahead and have one of our team members contact you right away to sort this out.

- The HedgeApple Team

Noté 5 sur 5 étoiles

All around excellent experience

I’d never ordered from Hedgeapple before. I called customer service to inquire about delivery times for a heavy piece of furniture. I was happy to be able to reach a person on the phone right away. Their customer service is top-notch. Not only did they honor a price match, they were able to cut five weeks off of the delivery time ensuring I had the package before the holidays. I will definitely use them again.

18 octobre 2025
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Réponse : Hedgeapple

Thank you for leaving us a review about your experience Jami! We genuinely appreciate hearing such positive feedback about our team. Please enjoy your new Vara Etagere and let us know if you ever need anything!

Please come back and shop with us again.

- The HedgeApple Team

Noté 5 sur 5 étoiles

I recently ordered a set of dining…

I recently ordered a set of dining chairs from Hedgeapple and the entire experience was terrific from start to finish. Website is easy to navigate, with a great selection of options without being super overwhelming.

What really stood out to me was the customer service. Their team was incredibly helpful — she responded promptly to my questions, kept me updated throughout the process, and made sure I had everything I needed before the chairs were even shipped. It's nice working with a company that has a small team, where you call and you know who will answer every single time and they will know what is going on with your order without being bounced around.

The delivery process was just as seamless. My chairs arrived on time, in perfect condition, and the delivery team was polite and professional. Everything was well-packaged and easy to set up. Wouldn’t hesitate to order from them again — already eyeing a matching dining table!

1 octobre 2025
Avis spontané
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Réponse : Hedgeapple

Thank you for your review Derrick! We really appreciate all of your kind words and are thrilled that you love your new chairs!

- The HedgeApple Team

Noté 1 sur 5 étoiles

Do not order from HedgeApple- horrible…

Do not order from HedgeApple- horrible quality and customer experience.

My item arrived damaged (both the legs of the table damaged and drawer does not work). Refusal to return the item.

23 octobre 2025
Avis spontané
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Réponse : Hedgeapple

Hello Laura,

I'm so sorry to hear about your experience with your table. It looks like this review was left without any order details being included. If you could please provide that information so I can investigate further.

- The HedgeApple Team

Noté 5 sur 5 étoiles

My torchiere floor lamp arrived in perfect condition.

My torchiere floor lamp arrived in perfect condition. The packaging of the lamp was meticulous. Hedgeapple kept me informed as to shipping and arrival dates. I wouldn’t hesitate to do business with them again. I was extremely pleased with their service.

28 septembre 2025
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Réponse : Hedgeapple

Thank you for leaving us a review and all of your kind words! We're thrilled to hear you love your new lamp.

- The HedgeApple Team

Noté 5 sur 5 étoiles

It all went well

It all went well. Product is just as described and delivery was easy.

26 septembre 2025
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Réponse : Hedgeapple

Thanks for the feedback Jared!

- The HedgeApple Team

Noté 5 sur 5 étoiles

Impressed with this company!

Customer service was very helpful when I ordered my rug. The rug was delivered sooner than anticipated and is beautiful.

22 juillet 2025
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Réponse : Hedgeapple

Thank you so much for leaving us a review! I'm thrilled that you love your new rug, please come back and shop with us again soon!

- The HedgeApple Team

Noté 5 sur 5 étoiles

Great Experience All Around

I recently had a really negative experience with another small high-end furniture store, trying to purchase the same rug. Incredibly long time to ship, disingenuous return policy, etc. After that nightmare, purchased the same rug from Hedgeapple at a better price (best price I could find online) and the rug was at my door within a few days. I even forgot to input my welcome code discount, and customer service quickly and kindly applied it. Just a great experience all around and will definitely be shopping here again.

30 juillet 2025
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Réponse : Hedgeapple

We’re so glad you found us after that frustrating experience elsewhere. It means a lot to hear that our pricing, fast shipping, and customer service made such a difference for you. We’ll be here whenever you’re ready for your next piece!

The HedgeApple Team

Noté 5 sur 5 étoiles

Your website was very easy to navigate…

Your website was very easy to navigate and checkout was quick. I had an issue with a discount code and emailed you guys. The issue was addressed immediately.

6 août 2025
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Réponse : Hedgeapple

Thank you so much for your review! I'm thrilled to hear you had a great experience so far. Please reach out to us if you ever need anything and we hope you love your new lamp!

- The HedgeApple Team

Noté 1 sur 5 étoiles

Shipping time is not as indicated when…

Shipping time is not as indicated when checking was advised 7-10 days it’s been a month! No one can give me an answer on where my sofa is!

6 juillet 2025
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Réponse : Hedgeapple

Hey Brenda,

I'm sorry to hear about any frustration regarding the lead-time and shipping time on your order for the Moe's Roman L Shaped Sectional. I do see here that your order has shipped with our freight carrier (AIT) and is confirmed picked up as of 07/23. Our "7-10 days shipping times" listed on the website start once the item has been picked up.

I do see here that it may have taken a bit longer than original reported for the order to get out the door from our warehouse and for that I sincerely apologize.

I will have one of our team members attempt to call you now to ensure you have all the necessary information.

- The HedgeApple Team

Noté 5 sur 5 étoiles

Great price

Great price, the light arrived ahead of schedule, and looks beautiful!

1 juillet 2025
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Réponse : Hedgeapple

Thank you for leaving us a review Barbara! We hope you love the new Pendant Light for many years to come.

- The HedgeApple Team

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