Heidi AI (Heidi Health) Avis 

I have spent the better part of the week working with Heidi and comparing it to another top quality program on the Marketplace. Here are my findings.

The other program is called Clinical Notes AI. The two programs back to back are very similar. Clinical Notes is able to take a note and hand you the note, a recap and a referral letter. It appeared that Heidi a little be hide in the production of the creation of an everything at once solution.

Heidi does the same but you have to ask for it differently. I had a great conversation with Patricia Mella yesterday. She was wonderful. Her knowledge of Heidi and her enthusiasm for what Heidi is capable of doing is what sold me.

Heidi
Pros: Heidi is faster
Heidi is clearly more personalized to the writer.
Everything in Heidi is customizable.
Customer Service is onboard and extremely helpful. There are no questions about membership or membership plan. Ask a question and get an answer.
Heidi is somehow able to listen to the session and capture the emotion from the encounter and project that bond between Therapist and client.
Heidi is capable of being customized to what the therapist needs at the moment and the differences in patient contact.

Cons: Heidi is on the higher end of the costs for the Pro versus the forever free addition.
This isn't necessarily a bad thing. But costs for the solo practitioner are important.
The internal fear that AI is too early for this task is also big. I was skeptical that AI could complete the tasks with the same efficiency I am accustomed to writing notes. But this was my own anxiety and not a byproduct of what Heidi is capable of.

Clinical Notes AI is a good program. But is slow. In order to not fall behind in note writing sessions typically need to end after 30 minutes. This then gives the program 15 minutes to produce the note and attachments.

Heidi is superfast and captures the entire session and still produces the notes with lightning speed.

Clinical Notes appears customizable but its not. They don't give you the same up front options to customize as you go. Heidi allows you to customize at the beginning, middle and end.

I wasn't able to get anyone from Clinical Notes to talk to me or help me when I needed technical services. Heidi has options for help at any step along the way.

I am a good clinician, I am smart enough to understand what I am doing and come to conclusions on my own. But Heidi comes with people who are available to you from the very start through the conclusion of the the process. For theses reasons I am more comfortable moving forward with Heidi.

This has changed so much in such a short time. Initially I was hesitant to give it a go but for the last week I’ve become a convert. I spend my time talking to my patients rather than typing. I can’t recommend Heidi Health strongly enough, it will blow your mind!

Game changing technology!
update:
cannot wait for further improvements, the product is very very promising though and will be a game changer,
however, it missing some details, and overemphasising on certain things that is not relevant. I will keep trying it for a few more months to see there would be any updates.

Heidi has made a massive difference in overall efficiency. It has allowed me to spend more time thinking and using my training and skills rather than being stuck with writing. The Heidi team have continually developed Heidi and been responsive to feedback, and it just keeps improving. The more I use it, the more I learn how to get exactly what I want. It has been a game changer for me - making reporting and documentation something I no longer have to 'catch up' on in the spare time I never seem to get!

User friendly. Intelligent and efficient

It's a dream come true to get through the patients so quickly and not have to rewrite the referral letters and summaries!

I am a clinical psychologist, and I was honestly skeptical about how this was going to work. However, it's everything I have ever wanted, a tool that cuts down my administration time significantly so I can focus on my clients. The accuracy of the notes incredible and detailed, as though I had written myself which normally takes 10 to 15 minutes.

Absolutely Awesome Accurate AI Scribe!
I am using this to create well formatted H&P notes on my patients seen in the emergency department. Love the ‘Goldilocks’ voice but also will tweak settings to a SOAP note or Super Detailed voice depending on the patient encounter (Useful to do this for Mental Health Consults)
From Dr Avron Heyman, Emergency physician Western Hospital & PCH on Prince Edward Island, Canada.

It changes health care forever. I use it for mental health assessments and it is so good at picking details and then putting them under the appropriate headings. Also allows me to flesh out some parts afterwards if I feel necessary. Very impressed

App is good, helpful in consultation with owner. Good for interpreting a dictated history. Definitely need to double check what is written. Would be good if there was a tip sheet regarding limitations to be able to use it best

Amazing program that really cuts down a lot of the admin that plagues health professionals.

This platform has saved me a ton of time! The accuracy of the notes is remarkable. It’s free! Give it a try!

This is a GAME CHANGER! I am a pediatric speech therapist. I use the software mostly for inital intakes. It allows me to play with the child, and talk to the parent without having to take notes. The interview is transcribed so well, it seems like magic.

Makes documentation much easier and intuitive. At times, there would have been details I would have missed out on had i dictated or write out my note, but the “super detailed” mode makes use of direct quotes, which i found super helpful. The organizational ability is AMAZING and sorts out info where they belong (eg if they mention “oh I dont smoke”, it would generate under social history “never smoker”).
Does take some time to change tour mindset around having it do your note for you, but learning curve is not steep.

I have been looking for this product for a long time. Finally! It is excellent for dictating my notes after seeing a patient and using AI, converting the notes to useable, simple, easy SOAP notes and other formats. I love how easy this is, and I can make my notes much more personal. Just a conversation with HEIDI makes it possible and suddenly, like magic, the notes are converted to clear, concise audiological language. I would love to see this work directly with my patient database provider someday. For now, I'm thrilled with this!!! I'm just beginning to explore the features and am excited to discover what is next. And ... an APP is coming soon, I hear. Yay!

Heidi helps me focus on my patients and not on note taking. Thank you for this amazing service!

I was quite impressed with it - accurate, efficient - very helpful
Maybe some options re editing the notes will be beneficial - I wouldn't say I like bullet point entries

I've tried multiple AI scribes in the past and was always disappointed. Heidi is easy to use and is the only one I've found to capture the essential information and weed out the noise. Pricing is great. Excellent customer service. I look forward to them rolling out more features in the future

Heidi is very user friendly. I save a lot of time using Heidi for SOAP notes. The only con I have is sometimes the recording does not always pick up voices. But otherwise this is a great charting tool.

I used it to dictate patients history and presentation. It accurately picks up audio and formats into note template.