Heka Avis 

Amazing service and team so helpful and quick to respond.

Fantastic service. Helpful and speedy customer service, very quick to resolve any issues.
Everything ordered through Heka has been delivered in a few days.

I used this platform for a few years. In short, I found it to be a feel good gimmick for employers and a waste of time and money for employees. There are much better options out there.

The team at Heka felt they were the only ones who could decide what was 'good enough' to support people's wellbeing and stated what was good or bad without much reason.

Their business really doesn't hold water.

Heka let credits expire after 3 months if not used saying it encourages people to spend them. When asked why it can't be 6 or 12 months so you can save more, Heka said no. They couldn't give a good reason and said it's 3 months and that's that. I even got told if I didn't like it, I should ask my employer to remove me from the scheme because they knew better. Questionable service stating they support wellbeing...

With maximum you can save being limited, they sensibly offer a lot of items that cost way over what you can save in 3 months which obviously makes perfect sense. Heka didn't seem to think it was strange at all having expiring credits and these expensive items on offer. Their solution was you use your credits and make up the difference with cash, or just spend your credits on something else and go without. Your expired credits (which were taxed), were irrelevant.

Employees who receive credits get taxed on the full monthly credits so it doubles down as they get taxed on expired credits unless they buy stuff they don't really want. I always found it a really weird strategy from Heka and such poor service from several of the team.

With there being far better perk platforms out there, I'd do your staff a favour and steer clear of Heka and their misguided feel good factor.

The customer service is fantastic and the service is really easy to use

Love having HEKA as a benefit for our company. There's such a range of options to choose from and I've been able to bank up my budget for bigger things like life coaching sessions. The team are also really friendly and helpful too. Would definitely recommend!

I was sad that something I was saving up for suddenly disappeared from the system. However, I emailed the team and they replied really quickly. Within a week, the National Trust membership that I had been saving up for was back on the system and they emailed me to let me know. Super helpful!

Was a bit sceptical of this service when our company first introduced it as a perk, but I've come to really love it. I like that they have a real range of things to offer - recently adding gardening vouchers! Their customer service team is excellent - I've asked for help a couple of times and been really impressed with their responsiveness and that they've actually follow up later in order to be helpful.

Fantastic customer service!
My company started using Heka as a perk for employees and it's great! You can get a monthly treat or save up your credits for a bigger purchase; be careful though, because you do lose some of your credit each month, if you don't use it up! - but to be honest, I just need to be more organised with my diary!

The customer service is fantastic, they are always really quick to respond. I have dealt with Anastasia a few times, she is just so helpful! Thanks Sue G

My company started using Heka as an employee perk and it's great! You can get yourself a monthly treat or save up your credits for a bigger purchase (I bought sessions with a physio and a massage for example).

The customer service is great too, they are always really quick to respond. I just spoke with Anastasia who was super helpful! Thanks Heka :)

We have Heka through work and we love it! Always nice to get a little freebie each month and the staff are really helpful!

Such an amazing platform, everyone is so friendly and I use the allowance from my company for my gym membership, they are also amazing at helping set up team events which have been a hit in our company!

Super responsive helpdesk.

Decent selection of benefits.

Variety of options and quick helpdesk service when things go wrong! Would recommend

These guys are so flexible and responsive. Their Heka Bespoke service is fantastic - I wanted to get money off my gym membership which isn't listed on Heka. I emailed them and within a day they had set up a direct debit to reimburse me each month.

Great service!!!

Heka was super easy to set up, communication and the staff I spoke to in the process to get set up is great. We have worked with Heka for months now and they are always very quick to get back to you and super friendly (especially Steffan!) Thank you for making it so easy!

Love heka. So far I’ve Tried pottery and had a physio session to help with back pain. 100% recommend

Really appreciate the wide variety of options available on the platform and the ease of it all! The customer service has also been very fast and efficient. Thank you!

Heka is such an easy site to use with a great range of products and services you can use your points on! Would highly recommend it to all!!

I have been enjoying a mix of book tokens and well being options they have available! There is something for any mood and its great even looking through and seeing all the options I've still yet to experience :)

I’ve been on Heka (through my company scheme) for 5 months now and love it. If I just got a cash bonus for the same amount I’d wouldn’t really notice it, but instead it’s so nice to have this allowance I *have* to spend on myself, on something that’ll make me feel good. It’s exciting choosing something each month, and it’s a fun talking point with colleagues comparing what we’ve chosen that month and swapping recommendations. The Heka team are great, so friendly and supportive every time you reach out for guidance. Thanks guys!

I love Heka as an addition to my employee benefits! So many nourishing choices for wellbeing. Customer service has always been fantastic as well. Thanks guys!!