Hellflower Avis 

I’ve been a customer for quite a while now, ordered jewellery, sunglasses, bags, underwear. I am more than happy with every single item, love the style and love the quality.
Whenever I needed any help or had any questions I got quick and reassuring replies. Met Georgia and Amber at conventions, they were lovely in person as well.
10/10 experience, will keep buying xx

My partner showed me Hellflower, and like anyone else, I'm always sceptical about ordering lingerie from places I haven't shopped with before. I have to say, Hellflower is legit, and, secondly, there are actual humans who run this brand.

There was a slight mishap with my order, but it was cleared up promptly and with absolutely no hassle on my part. I really appreciate that.

Fantastic quality, looks great on, and I'm excited to see what new items they add to their collection in the future.

Really disappointed with this purchase. I didn’t realise the second website photo showed a cropped version, and with the non-cropped version also shown on the website and social media, I felt the listing wasn’t clear about what I’d receive. Edit- Yes it does mention in the description but if you change a design it’s good to make that clear.

I also noticed cracking in the print when the fabric was under normal tension. I was asked to provide a photo with the item laid flat, but the cracking isn’t visible when flat — it only shows when the fabric is stretched even slightly. I was then told this was normal because the top was tight, despite it being a size 14 and advertised as fitting 14–16. Edit- So did not see the point of sending a photo, as it would look okay. Then when I responded albeit delayed I was told they would do nothing further.

I am not sure about the material quality for 28 pounds but time will tell.

I could have returned it for a refund, but that would have left me paying postage both originally to receive it and now return it. Overall, I don’t feel the resolution adequately addressed the issues raised.

It’s a shame as I like the designs and supporting small businesses.

Edit- I choose to email 17 days later in lieu of putting up a review in case it could be resolved, given it’s a quality issue. Hence the review as there was no willingness to accept any fault and they implied as I hadn’t sent photos nothing they could do.

Bought the rapture bag a couple of weeks ago . It is beautiful . Sadly lost two of the metal ends on the bag first time I used it . Was absolutely gutted . Contacted Hellflower to buy more and they kindly sent some more over . Quick response . Lovely and friendly ! Thank you soo much ! Very happy customer.

I ordered a bag from hellflower which arrived slightly damaged. I contacted Georgia and she was extremely helpful and apologetic. She organised a replacement bag without a fuss. Bag has arrived and it is just what I wanted. This is my second bag from hellflower and I love them both. Thanks

I recently ordered some beautiful items from Hell Flower, and there was a lil mix-up with my order. Mistakes can happen, but what really stood out was how the company handled the situation.

Their customer service was excellent from start to finish. They responded quickly, were friendly and helpful, and arranged a replacement without any hassle. The replacement arrived promptly, and the whole experience left me feeling valued as a customer.

It's refreshing to deal with a company that genuinely cares about making things right when something goes wrong.

Great customer service, great communication, and I would happily order from Hell Flower again. Highly recommended!! Five star company!

Super easy ordering, super speedy posting with tracking and arrived with me very very quickly indeed. Packaged really well with awesome packing tissue which I will reuse.
The bag is gorgeous,actually it's awesome and I am so pleased to have it as part of my aesthetic. Love it. Even got a sweet sticker 🖤🩶🖤🩶

Excellent style and quality. I'm obsessed with this shop!! 🖤

I have several Hellflower items now, but wanted to specifically shout out the Hell Hounds dress!
I usually avoid bodycon short dresses, as a taller woman (5'9) but also size 14 in bottoms (12 in tops) - they generally aren't designed for my height/shape and often I just can't wear them, since they ride up/are too short to cover much! I gave THIS one a try, and it's not only long enough (with adjustable straps too!) but fits so well in the size I ordered - L. It's really comfortable, and I've worn it with & without tights (both look great!), dressed up & more casual. Finally a short bodycon dress I can rock confidently!

Absolutely adore this brand, always on point with all the collections. It can be difficult to find good goth, alternative clothes and accessories but Hellflower ticks all the boxes. My Guttural' Patent Tote Bag is my favourite bag I have ever owned!! The burn in hell candles are amazing I have one in every room. I would recommend this brand to everyone!! Love you Hellflower 🤘🏻🖤🦇

Iv been a long standing customer of Hellflower for a while now owning several bags and multiple clothing items. The quality is incredible across the ranges and everything is always wrapped so beautifully with cute little additions like stickers. One of my favourite alt brands to buy from and to be apart of its community is an added bonus!

Love everything I own by Hellflower, all the items are great quality and perfect additions to my wardrobe, recently purchased the new Kiki mesh top, it fits like a dream and looks beautiful, can’t wait to style it properly! Always recommend Hellflower when I can 👌🏻

The best brand for alternative people!

I’ve bought a few products from this brand now and they’re my favourite clothing items! I’m really picky with clothes but the owner gets it right every-time!

Really fast delivery too - I live in the Highlands so often delivery takes a while but shipping is always super fast. (Also comes in really cute wrapping and usually with a sticker or something added)

Shes also really sweet to talk to on Instagram and you can tell she genuinely appreciates those that purchase her items.

The clothes are soo well designed, everything I’ve bought never loses shape or colour when washed. I bought some amazing statement pieces that people ask me about. The packaging is sooo cool and it arrived quickly. I love Hellflower and will continue to support this company until the end 🖤

Lovely alternative brand. Bought a few underwear sets over time and although I personally found the Sizing runs small its good quality for the price. Would recommend!

I just received my first purchase from Hell Flower having been a follower for a long time. I am super happy with my items - leopard print mesh top and 666 socks! Because I ordered on Friday the 13th i got the spiky headband for free which I adore!
I only wish I'd read the description of the top properly as it is cropped! But it's beautiful and I can make it work! 5 stars!

I've been a lover of Hellflower from the beginning and they just get better and better.

Always bringing out new products that are unique and very well made.

Another wonderful shopping experience . I have made many purchases from Hellflower since the small business started up and had my eye on a few extra items since they were released awhile back. After dropping heavy hints, I was expecting to receive them for my birthday when I didn’t I could no longer resist when I saw a Friday the 13th discount code and a freebie hairband included this morning they arrived I am over the moon with them, they are absolutely beautiful fantastic quality they arrive beautifully packaged and for better quality than I was expecting. I cannot wait to wear the nightwear, the eye mask and the hairband thank you again how flower for another Perfect delivery.

Everything about hell flower is absolutely fantastic! The cool and edgy products - which are always great quality, the customer service, quick delivery and so much more. I always get so many compliments on all my hellflower gear and will always support this brand. Can't wait to buy more!

Always happy with my Hellflower items!
I have many pieces from this lovely independent brand 🖤