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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m really pleased with the service and quality of the product. I bought a cardigan which is beautiful. The only downside was that I couldn’t see the slits at the cuffs, only that there were small but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great all round experience with Second Cashmere. Excellent quality garment for a very good price. The delivery service was quick and efficient via Royal Mail. I love my sleeveless camel cashmere... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Im happy to always give Second Cashmere the highest marks. Not only is their mending absolutely beautiful, they have invented a lovely mending kit so hapless people like me can try to mend the smaller... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been sending treasured cashmere jumpers and cardigans to the lovely ladies in Glasgow for several years now, and they have consistently delivered careful, excellent work. They have often off... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits d'occasion
  2. Boutique d'accessoires de mode
  3. Magasin d'ameublement et de décoration
  4. Magasin de vêtements

Écrit par l'entreprise

Second Cashmere creates considered collections of secondhand and recycled cashmere. Restored and manufactured in Scotland. We repair, restore, rework, and unravel cashmere garments sourced from textile recyclers, to create well designed and well-made collections for your home and wardrobe. Our ethos centres on circularity, interrupting the waste system to give new purpose to discarded pure cashmere garments. So with care and creativity, we want to spearhead a new way to make sustainable, luxury shopping possible. All our collections are 100% cashmere.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(115)

56 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love the care spent on the cashmere…

I love the care spent on the cashmere and I love the packaging. It feels like a real present!
The postage is also very propt. I will be shopping with you again and again 😊

16 septembre 2026
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Réponse de Secondcashmere

Thank you for such a lovely review and your comment on our packaging! That's exactly what we are going for regarding the 'present-like' experience so it's great to hear that you like it! Thanks again for shopping with us. It's much appreciated! :-)

Noté 5 sur 5 étoiles

Very Pleased

I’m really pleased with the service and quality of the product. I bought a cardigan which is beautiful. The only downside was that I couldn’t see the slits at the cuffs, only that there were small buttons there (by zooming in). It’s a design feature, so not a flaw but it would have been nice to see them on the photos somehow. I do love the cardigan overall though, so I would recommend Second Cashmere and I will definitely purchase again.

15 septembre 2026
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Réponse de Secondcashmere

Thank you very much for the lovely review and apologies for the lack of clarity on the image. This is great feedback and we will absolutely take it on board with future additions to our collections. Thanks again and we're so pleased you like the cardigan nonetheless!

Noté 5 sur 5 étoiles

Great all round experience with Second…

Great all round experience with Second Cashmere. Excellent quality garment for a very good price. The delivery service was quick and efficient via Royal Mail. I love my sleeveless camel cashmere rollneck Vest, it fitted perfectly - I will be back checking out their stock again soon. Well done Second Cashmere .nd

4 septembre 2026
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Réponse de Secondcashmere

Thank you for the fantastic review and we are so pleased that you like the vest you bought! Happy wearing!

Noté 1 sur 5 étoiles

Hopeless because website doesn't work…

Hopeless because website doesn't work properly. Crashes every single time I try to use the filter and no "contact us."

12 septembre 2026
Avis spontané
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Réponse de Secondcashmere

Hi there, thank you for taking a moment to leave your feedback. We're really sorry to hear you had a difficult time with our website. As a small business of 2, we are always working to make sure your experience is as best as it can be when using our service, be that the website or anything else. Your feedback goes a long way and we will do what we can to ensure this doesn't happen again in the future. If you would like to contact us directly, please don't hesitate to get in touch via our contact page here: https://secondcashmere.com/pages/contact-us

Noté 5 sur 5 étoiles

Not only a high quality cashmere at an…

Not only a high quality cashmere at an excellent price but excellent customer service too.

28 août 2026
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Réponse de Secondcashmere

We're so pleased that we found you the piece you were looking for! Thanks again for shopping with us and we hope you get lots of great wear from your jumper this season.

Noté 5 sur 5 étoiles

100 percent perfect experience

100 percent perfect experience! Gorgeous sweater in top condition received in exceptionally careful and thoughtful packaging. Seller was communicative, helpful, friendly and committed to this being a positive experience for me. Prices so competitive, too. I love the informative website. I highly recommend Secondcashmere and will definitely be back for more. Thanks to Lotti for all her advice.

26 août 2026
Avis spontané
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Réponse de Secondcashmere

Thank you for such a lovely review and for taking the time to leave it! Glad we could be of help and we hope you get lots of great wear from your new (to you) cashmere knit. Thanks again.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Very quick.
The darning kit is just perfect.
The darning mushroom and the scissors are design classics.
I love Second Cashmere and only wish I lived close enough to join a course.

6 août 2026
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Réponse de Secondcashmere

Thanks for your lovely review Sarah! So good to read that you're happy with your kit and we hope your mending projects go well! Big thanks!

Noté 5 sur 5 étoiles

Excellent Service

Friendly, efficient service with excellent communication throughout the process. I’m delighted with the repairs to my cashmere hoodie. The elbow patches blend in beautifully and have given my garment a new lease of life.

30 juin 2026
Avis spontané
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Réponse de Secondcashmere

Thank you for taking the time to leave such a lovely review! We hope you get lots more wear from your hoody this autumn/winter!

Noté 5 sur 5 étoiles

Im happy to always give Second Cashmere…

Im happy to always give Second Cashmere the highest marks. Not only is their mending absolutely beautiful, they have invented a lovely mending kit so hapless people like me can try to mend the smaller holes — hoping to do it as well as those ladies do, but probably filing miserably!

3 juin 2026
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Réponse de Secondcashmere

Thanks for the great review Nicole and good luck with your mending! We're 100% sure you'll do a fantastic job and darning is a brilliant skill to learn! Go you!

Noté 5 sur 5 étoiles

Eventually got through customs

Eventually got through customs. Delay into Ireland. Second hand cashmere, lovely sweaters when arrived, would have thought value is ephemeral. And enormous customs tax.

13 janvier 2026
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Réponse de Secondcashmere

Hi there! Thank you for taking the time to leave us a review and we are really happy to know that you're happy with the quality of our collections. We're really sorry about what happened at customs. We are currently working with our shipping partners to ensure this doesn't happen again, so we will be able to offer a better service outside of the UK for this coming autumn/winter in 2026. Thanks again and again really sorry about the extra costs.

Noté 5 sur 5 étoiles

Good quality and just as described

Good quality and just as described. Delivered quickly and very well packaged.

21 mai 2026
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Réponse de Secondcashmere

Thanks for such a great review - much appreciated and thank you for shopping with us! :-)

Noté 5 sur 5 étoiles

Excellent in every way

Very speedy delivery. Colours exactly as shown and lovely. Environmentally completely on the ball. Will use again

23 avril 2026
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Réponse de Secondcashmere

Thank you for such a lovely review, good luck with your mending project!

Noté 5 sur 5 étoiles

The item was completely as described

The item was completely as described. I was very pleased to receive a classic vintage cashmere jumper that in great condition. I have worn it a lot already.

13 avril 2026
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Réponse de Secondcashmere

Thanks for choosing to shop with us and it's great to know the Scotch House vest went down well!

Noté 5 sur 5 étoiles

It’s good

The product arrived relatively promptly and the packaging appeared lovely with dried flowers included. It was also really soft, comfortable and also obviously well cared for. Overall, everything was great.

14 avril 2026
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Réponse de Secondcashmere

Thank you for taking the time to leave such a lovely review and we're so pleased to hear that you like the packaging too. Thanks for choosing to shop with us.

Noté 4 sur 5 étoiles

Fantastic customer service and…

Fantastic customer service and communication. Affordable luxury reducing textile waste.
Only slight down side is that garments pictures on hangers look different when worn on a person.

7 avril 2026
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Réponse de Secondcashmere

Hello! Thanks for leaving such a lovely review and also for your helpful feedback. This is actually something we are working on at the moment because we agree with you! It's better to see the pieces on actual bodies! Thank you for choosing to shop with us!

Noté 5 sur 5 étoiles

Great product

Great product, excellent value for money and of course environmentally sound. Look forward to purchasing more.

7 avril 2026
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Réponse de Secondcashmere

Thank you for the lovely review and for choosing our cashmere!

Noté 5 sur 5 étoiles

Very helpful great service

Very helpful. Excellent service I also love the care and eco packaging.
I have bought several items and loved them all.

27 mars 2026
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Réponse de Secondcashmere

Thank you for the lovely review and thanks for being such a great return customer, it's great to hear you love our packaging too! Have a great week!

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