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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m really pleased with the service and quality of the product. I bought a cardigan which is beautiful. The only downside was that I couldn’t see the slits at the cuffs, only that there were small but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great all round experience with Second Cashmere. Excellent quality garment for a very good price. The delivery service was quick and efficient via Royal Mail. I love my sleeveless camel cashmere... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Im happy to always give Second Cashmere the highest marks. Not only is their mending absolutely beautiful, they have invented a lovely mending kit so hapless people like me can try to mend the smaller... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been sending treasured cashmere jumpers and cardigans to the lovely ladies in Glasgow for several years now, and they have consistently delivered careful, excellent work. They have often off... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits d'occasion
  2. Boutique d'accessoires de mode
  3. Magasin d'ameublement et de décoration
  4. Magasin de vêtements

Écrit par l'entreprise

Second Cashmere creates considered collections of secondhand and recycled cashmere. Restored and manufactured in Scotland. We repair, restore, rework, and unravel cashmere garments sourced from textile recyclers, to create well designed and well-made collections for your home and wardrobe. Our ethos centres on circularity, interrupting the waste system to give new purpose to discarded pure cashmere garments. So with care and creativity, we want to spearhead a new way to make sustainable, luxury shopping possible. All our collections are 100% cashmere.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(115)

56 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely cardigan

Lovely cardigan, good quality, excellent service.

17 octobre 2025
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Réponse de Secondcashmere

Thank you for the lovely review. We hope it get lots of wear over the coming months!

Noté 5 sur 5 étoiles

Just what I wanted …

So great to get able to buy cashmere darning thread .

9 octobre 2025
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Réponse de Secondcashmere

Thank you! We're glad it'll come in handy! Happy darning!

Noté 5 sur 5 étoiles

Great service and communication

Great service and communication - very happy with my repairs.

I had two half zip tops (one grey 100% cashmere and one a mint green fine cashmere silk blend) that were brand new and I opened my wardrobe to find moths had devoured 6 holes including one that was 1cm in a very visible place. As my items are quite valuable, I was looking for a service that had good reviews (Second Cashmere did).

Throughout, the team (Lotti) kept me updated and answered my plethora of questions! They were very upfront when I sent images and information about both the cost and what was possible e.g. invisible repairs possible to the cashmere top, but the silk blend being so fine would not be possible to be entirely invisible, but they would do their best.

I received both items back via special delivery (Second Cashmere arrange this) 2 weeks after I initially sent the items (sending to them is organised by the customer).

I was incredibly happy with the repairs when I opened the box. Other than where the work has been done on the inside, the 100% cashmere top repair is entirely invisible. The other silk blend top there is a minor repair visible, but it’s still a really good job considering what they had to work with and a perfect colour match. In fact, you’d only notice if you were looking for it. Many years of wearable use now ahead of me again, thank you to the team for such a great job!

18 octobre 2025
Avis spontané
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Réponse de Secondcashmere

Thank you very much for leaving such a fabulous review. We are so pleased that you're happy with the repairs and thank you for taking an interest in all the work and technical aspects of mending. Happy wearing! :-)

Noté 5 sur 5 étoiles

Lovely all round

Lovely all round.

From the gorgeous quality, fun style, and personal craftsmanship of mending, secondcashmere are wonderful. Very affordable for secondhand cashmere that has been repurposed for reloving! Living locally to the studio is extra nice as you get to meet the team.

2 octobre 2025
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Réponse de Secondcashmere

Thank you for the kind review! So lovely to meet you and we hope you're happy with your hood!

Noté 5 sur 5 étoiles

Lovely item

Lovely item, as described. Quick delivery

28 août 2025
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Réponse de Secondcashmere

Thank you for the lovely review Anne!

Noté 5 sur 5 étoiles

Brilliant

Brilliant. Perfect customer service. Beautifully packed. Lovely cardigan.

12 août 2025
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Réponse de Secondcashmere

Thank you for the lovely review!

Noté 5 sur 5 étoiles

Personalised service and equal…

Personalised service and equal importance on after care

7 août 2025
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Réponse de Secondcashmere

Thank you! We're so pleased you're happy with our cashmere and thank you for taking the time leave us some lovely feedback.

Noté 5 sur 5 étoiles

Can’t wait to buy more!

Thank you for such excellent correspondence and customer service. I love all three sweaters they are gorgeous and in perfect condition.

31 juillet 2025
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Réponse de Secondcashmere

Thank you for the lovely review Christina! We're so pleased that you're so happy with you pieces! Happy wearing!

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, first class repair, an efficient service - great people to deal with.
Would thoroughly recommend!

14 août 2025
Avis spontané
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Réponse de Secondcashmere

Thank you for the lovely review and for trusting us with the repair of your cashmere! Happy wearing!

Noté 5 sur 5 étoiles

So impressed

My third purchase from .nd and another pristine piece, a beautiful caramel cashmere cape. I am so impressed with the quality, price (I buy from other cashmere sites and would say these guys are the best value I have found) and their lovely packaging.

9 août 2025
Avis spontané
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Réponse de Secondcashmere

Hi! Thank you for the lovely review! So pleased you've enjoyed our cashmere so far! We absolutely love the cape too! Big thanks.

Noté 5 sur 5 étoiles

Mix of invisible and visible repairs excellently carried out

I had a mix of repair types I wanted on my jumper and the attention to deal was amazing! I asked for invisible stitching in some areas - and if hadn’t had photos of the holes couldn’t have found them! And a visible design on the elbow hole - Emily picked an awkward shape to match my jumper and made such an amazing job of it - it’s perfect! And a wee matching themed pal has appeared on the worn but unholy other elbow too, absolutely above and beyond what I was expecting. The craftsmanship, quality and detail is second to none. I will definitely use the team again.

21 juin 2025
Avis spontané
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Réponse de Secondcashmere

Thank you for leaving such a wonderful review AND for trusting us with your cashmere! Happy wearing! :-)

Noté 4 sur 5 étoiles

Beautiful product and helpful team

Very prompt and helpful replies to questions which was really great.

Gorgeous product, beautifully packaged, and swiftly delivered.

11 juin 2025
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Réponse de Secondcashmere

Thank you for the lovely review and appreciation of our packaging and products. Thank you Louise!

Noté 5 sur 5 étoiles

Beautiful Preloved cashmere

Beautiful preloved cashmere!
This is a perfect shopping experience.
The website is eady to negotiate with accurate description of the cashmere including condition and sizing.
Lottie and Emily give very professional advice about the pieces ,how to care for them.
I've bought several jumpers both online and at pop ups and I've been delighted with them all.
I've recently used the repair/ remodeling service for 2 cardigans that were a poor fit shape and they hsve been transformed and now are perfect.
The customer service is excellent.
The service is prompt.
It's a truly personal service delivered in a professional friendly way.
I can highly recommend

16 juin 2025
Avis spontané
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Réponse de Secondcashmere

Thank you for the lovely review Julieanne! We love having you to visit and thank you for all your support! :-)

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