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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m really pleased with the service and quality of the product. I bought a cardigan which is beautiful. The only downside was that I couldn’t see the slits at the cuffs, only that there were small but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great all round experience with Second Cashmere. Excellent quality garment for a very good price. The delivery service was quick and efficient via Royal Mail. I love my sleeveless camel cashmere... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Im happy to always give Second Cashmere the highest marks. Not only is their mending absolutely beautiful, they have invented a lovely mending kit so hapless people like me can try to mend the smaller... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been sending treasured cashmere jumpers and cardigans to the lovely ladies in Glasgow for several years now, and they have consistently delivered careful, excellent work. They have often off... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits d'occasion
  2. Boutique d'accessoires de mode
  3. Magasin d'ameublement et de décoration
  4. Magasin de vêtements

Écrit par l'entreprise

Second Cashmere creates considered collections of secondhand and recycled cashmere. Restored and manufactured in Scotland. We repair, restore, rework, and unravel cashmere garments sourced from textile recyclers, to create well designed and well-made collections for your home and wardrobe. Our ethos centres on circularity, interrupting the waste system to give new purpose to discarded pure cashmere garments. So with care and creativity, we want to spearhead a new way to make sustainable, luxury shopping possible. All our collections are 100% cashmere.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(115)

56 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful restoration

I can’t believe how beautifully you have restored my favourite (old) Brora cashmere cardigans! They look new again!
In addition both repairs are securely sewn yet invisible.
In my opinion the service you offer is really good value and your communication is excellent!
Thank you
Carol

24 mai 2025
Avis spontané
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Réponse de Secondcashmere

Thank you for the lovely review Carol. We're so happy to have given your Broras a second life! Happy wearing!

Noté 5 sur 5 étoiles

Excellent!

The jumper was bought as a present. The recipient loved it!

5 mai 2025
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Réponse de Secondcashmere

Thank you for the lovely review Alison! We're so pleased they loved it! :-)

Noté 5 sur 5 étoiles

Really lovely slipover ,beautifully…

Really lovely slipover ,beautifully packaged & immaculate renovated cashmere .
🙏🏼

28 avril 2025
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Réponse de Secondcashmere

Thank you for the lovely review Susan! We love these upcycled vests, they're so great for summer in the UK!

Noté 5 sur 5 étoiles

This was exactly what I needed to…

This was exactly what I needed to repair a loved jumper. The colour was an exact match and the repair invisible. Thank you.

22 avril 2025
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Réponse de Secondcashmere

This is great news! We're so pleased you got a great match! Thank you for leaving us a lovely review.

Noté 5 sur 5 étoiles

20 year old Brora gloves saved

I kept a pair of Brora cashmere gloves for 20 odd years in the hope that one day they could be repaired as the thumb and index finger tips had worn through. I happened across Second Cashmere online and sent in a repair enquiry along with photos and got a very quick reply with a very reasonable quote. It also turned out that Brora will send you cashmere strands for repairs in a close colour match to your item if you email them, so I sent that along with the gloves. I am more than delighted with the repair job - the gloves are better than I could have hoped for and have renewed these items completely! The workmanship is excellent and Lotti and Emily are terrific advocates for repair and reuse. Fantastic company run by passionate, fantastic people!

2 avril 2025
Avis spontané
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Réponse de Secondcashmere

They were an absolute pleasure to repair - thank you for trusting us with them!

Noté 5 sur 5 étoiles

Lovely cardigan, great company

Lovely cardigan, feels luxuriously soft. It arrived beautifully wrapped, promptly and as described. I’m very pleased with my purchase and will buy again from second cashmere,

17 mars 2025
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Réponse de Secondcashmere

Thank you Susie for the great review! Happy wearing! :-)

Noté 5 sur 5 étoiles

I sent off my lovely Boden cashmere…

I sent off my lovely Boden cashmere polo neck with some trepidation, but I couldn't be happier with the repair that was made of the two moth holes which had appeared in the front, making the jumper unwearable.
I was also impressed by the way it arrived, neatly parcelled in brown paper and a box. Thank you very much. If the pesky moths strike again, I shall be contacting you again!X

11 mars 2025
Avis spontané
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Réponse de Secondcashmere

Thank you Jackie for the lovely review and for trusting us with your lovely green jumper. Happy wearing!

Noté 5 sur 5 étoiles

Excellent invisible repairs to 2 cashmere sweaters

I had 2 cashmere sweaters invisibly mended (one dark green and one light beige), each of which had a moth hole on the front and on one sleeve. I am delighted with the result on both. Even though I know where the repairs are, they are so discreet I really have to look for them and no one else would notice them! Very nice customer service. Would highly recommend.

28 février 2025
Avis spontané
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Réponse de Secondcashmere

Thank you for the lovely review Helen!

Noté 5 sur 5 étoiles

Beautiful gloves

Beautiful gloves. They were wrapped up in lovely tissue paper and lavender. It felt like a little gift I had got for myself. I had been looking for 6months for the perfect pair and was spoiled for colour choice when I found Second Cashmere. Ethics and style. Great customer service too.

11 février 2025
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Réponse de Secondcashmere

Thank you for leaving such a lovely review Mhairi! Big thanks for your support and kind words!

Noté 5 sur 5 étoiles

This company are a cut above because of…

This company are a cut above because of their attention to detail and quality of their products and presentation.I would imagine they are a friendly company to work for and are providing an important skill at reusing cashmere clothing.

11 février 2025
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Réponse de Secondcashmere

Thank you Sarah - this was so lovely to read! So many thanks for your support and kind words!

Noté 5 sur 5 étoiles

Cashmere repair

I find dealing with this company an absolute joy. Prompt responses to queries, really friendly customer service, very straightforward processes. But these are simply an added bonus; the bottom line is that the quality of workmanship is absolutely super. I have now had six or seven cashmere jerseys/cardigans darned (a couple with large holes in sleeves) and the sleeves of two knitted jackets 're-knitted' where they had unravelled, and you have to look hard indeed to see the repairs. The colours are also very carefully matched. Really impressive, and far cheaper than buying another new cardigan. I also like the fact that their packaging is recyclable and sustainable. I have happily recommended Second Cashmere to friends and family, confident that they will be pleased with the results of their repairs.

11 février 2025
Avis spontané
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Réponse de Secondcashmere

Thank you Carolyn for taking the time to leave such a lovely review! We're so pleased that you trust us with your repairs, so big thanks!

Noté 5 sur 5 étoiles

Gorgeous pre loved cashmere

Gorgeous pre loved cashmere. Lovely selection of garments and accessories lovingly restored to look and feel like brand new.
Economical and environmentally friendly place to buy luxury clothes.
100% recommend ❤️

19 janvier 2025
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Réponse de Secondcashmere

Thank you Vicky for leaving us a lovely review! We hope to see you in Edinburgh later this month!

Noté 5 sur 5 étoiles

quality products

Good quality products, nicely packaged, prompt service

3 janvier 2025
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Réponse de Secondcashmere

Thank you for the lovely review and for taking the time to give us your feedback!

Noté 5 sur 5 étoiles

Bought this hot water bottle cover as a…

Bought this hot water bottle cover as a Christmas gift - it is absolutely gorgeous. Beautifully made and really cosy!

10 décembre 2024
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Réponse de Secondcashmere

Thank you so much for the lovely review Zilah! We hope you had a lovely festive break!

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery. Lovely cashmere. Great customer service.

12 décembre 2024
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Réponse de Secondcashmere

Thank you Gayle for the lovely review!

Noté 5 sur 5 étoiles

Friendly and punctual

Punctualiteit, friendly and nicely packaged. Keeping my fingers crossed that my wife likes the jumper when she opens it on Christmas Day.

10 décembre 2024
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Réponse de Secondcashmere

Thank you for the great review Philip! We hope your wife liked the cashmere and that you had a lovely festive break!

Noté 5 sur 5 étoiles

Beautifully wrapped and presented

Beautifully wrapped and presented. These jumpers have been very well looked after and I am delighted with them.

26 novembre 2024
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Réponse de Secondcashmere

Thank you Frances for the wonderful review, it was such a treat to read after the festive break.

Noté 2 sur 5 étoiles

Not great quality

I love the idea of the company, it's truly great business to be doing. However, I found the quality of the two jumpers I purchased to be really low. After one wear they're balling and look really old and worn. For £45 each it's not bad, but ideally if I'm buying second hand for that price I want the item to last. There is another company called Nearly New Cashmere that I bought from also and the quality is much better, they have a big blurb on their website about how they only use really high grade cashmere. Not all cashmeres are the same, the quality can differ a lot!

22 novembre 2024
Avis spontané
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Réponse de Secondcashmere

Hi Orla, we're so sorry to hear that you're not happy with your jumpers. If you'd like, we are happy for you to return them and to offer you a full refund. We will reach out via email to see how we can rectify this. Thank you for your feedback, it's very valuable.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, lovely jumper as described, I would have no hesitation purchasing again! Thank you for a positive experience 😀

26 novembre 2024
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Réponse de Secondcashmere

Thank you for the lovely review Karen! So pleased you're happy with your jumper! Have a lovely Christmas!

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