Clear Health Avis 

194
•
TrustScore 4.5 sur 5

4,6

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My son's acne was at an all time high and it was really affecting his self-esteem. True Health has been an absolute blessing in his life. He immediately saw positive results and has since been acne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Clear health support team has been exceptional!! I would recommend them not only because they are legit and my acne has actually cleared, but because their support line has been life saving. They answ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My son struggled with very bad acne and his dermatologist just wasn’t willing to give him Accutane. Thanks a million to ClearHealth, his skin is clear and he’s more confident.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Clear Health has been an absolute God-send. I have struggled with acne since I was 13. I did a round of Accutane at 27 with a local dermatology office. The monthly visits and bloodwork was expensive a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Dermatologue

Écrit par l'entreprise

As acne sufferers ourselves, we think getting clear should be easier, affordable, and safer. We’re setting out to build an end-to-end model of care that incorporates seamless specialist evaluations, digital treatment management, prescriptions, skincare, and even mental health services when appropriate – all delivered in the comfort of your home.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

194 avis

5 étoiles
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1 étoile

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A répondu à 83 % de ses avis négatifs

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4,6

Tous les avis

(194)

119 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Clear health has made this entire…

Clear health has made this entire process simple and clear! I am going on month 4 of Accutane and so far so good. 😊 I will do another review once I’m completely finished. If you are experiencing acne, I suggest giving Clear Health a shot. You won’t regret it.

3 février 2026
Noté 5 sur 5 étoiles

Easy, transparent, and convenient from start to finish

I had a really smooth experience with Clear Health. The entire process is online, straightforward, and well organized, which made getting started feel much less overwhelming. Communication was clear at every step, and I appreciated how easy it was to understand what was required and what to expect next.

What stood out most was the convenience. Aside from completing required lab work locally, everything else was handled online, including intake, follow-ups, and guidance. The platform feels thoughtfully designed, and the care team was responsive and professional throughout the process.

Overall, Clear Health made something that can feel intimidating feel approachable and manageable. I’d recommend them to anyone looking for a simple, efficient, and transparent experience.

5 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy and great customer experience

Easy and great customer experience - I was able to communicate with dermatologist online without having to take my son in for appointments, got reminders for check-in appointments, and the entire process was done outside of normal business hours which was a life saver! The medication prescribed has been very effective - 6 months in his skin is significantly better and the dry skin and occasional joint pain was well worth it to clear up the teenage angst!

20 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

I think that the process is a little…

I think that the process is a little difficult. The constant bloodwork is not convenient. Should I just go to a dermatologists?

30 janvier 2026
Avis spontané
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Réponse de Clear Health

Thank you for sharing your feedback—we understand how the process can feel overwhelming at times.

Routine lab monitoring is a standard and essential part of Accutane treatment, regardless of whether care is provided through telehealth or by an in-person dermatologist. Accutane can affect certain lab values over time, and periodic bloodwork allows providers to ensure the medication remains safe and appropriate throughout treatment.

In some cases, labs may need to be checked more than once to monitor changes and protect the patient’s health. While this can feel inconvenient, it’s done in the patient’s best interest and follows established medical and safety guidelines.

We always aim to balance convenience with safety, and we appreciate you taking the time to share your experience.

— Taylor W.
Taylor@helloclearhealth.com

Noté 5 sur 5 étoiles

Clear Health was the easiest to use for…

Clear Health was the easiest to use for my son’s acne. The Dermatologist was always on call for anything we needed. Medication was sent each month with zero flaws. I would 100% recommend this company to any and all friends.

30 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy Platform and Great Customer Service

Clear health has been extremely easy to use and very responsive when I had questions! I am very happy with my choice to work with them for my acne treatment! They are involved and truly care about their patients.

28 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Took 10 years to finally get clear skin…. Hello clear health helped me get there.

From the get-go, hello clear Health made everything transparent and gave me all the information I needed! Everything can be found on the website regarding things to consider, possible side effects, and how the process will go. And the fact that the Dermatologist’s appointments are on time every month is perfect so that I can ask my questions.

All in all, this has been a better experience than all of my Dermatologist appointments in real life!

Low-dose Accutane has changed my skin and I highly recommend you think about it and try it out!

27 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely do NOT recommend using clear…

Absolutely do NOT recommend using clear health. It takes 6 months to achieve the recommended dose but it was so incredibly difficult for them to contact my provider or review any test results within the strict 7 day window they give you to pick up that I’m not even kidding EVERY single time I was taking multiple pregnancy tests (which aren’t cheap) just to pick up my medication. It took me almost a full year to make it to 5 months only for them to suddenly cancel and tell me I couldn’t continue for an issue I had at the start of treatment that never changed while I was on the treatment. I had the WORST experience with them and do not recommend giving them a penny. It is not worth the headache or pain that comes with it.

1 janvier 2026
Avis spontané
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Réponse de Clear Health

Thank you for taking the time to share your experience.

We’re sorry to hear that your treatment journey felt frustrating. Isotretinoin treatment, especially when provided via telehealth, is governed by very strict federal safety and iPledge requirements. These rules exist to protect patient health and cannot be bypassed or modified, even when the process feels inconvenient.

Throughout treatment, timely communication, accurate documentation, and completed lab requirements are essential to ensuring medication can be safely prescribed and dispensed within the required windows. When those elements cannot be met consistently, or when there are unresolved clinical concerns, it may be necessary to pause or discontinue care in the interest of patient safety. These decisions are never taken lightly.

While telehealth works well for many patients, it is not the best fit for everyone — particularly in cases where closer monitoring or in-person evaluation may be more appropriate. In those situations, we believe the most responsible recommendation is to continue care with a local, in-person dermatologist who can provide hands-on support.

We do appreciate that you were able to complete a significant portion of your treatment, and we wish you the very best moving forward. Patient safety and regulatory compliance remain our top priorities, and we remain committed to delivering responsible, ethical care to those who choose our platform.

— Taylor W.
Taylor@helloclearhealth.com

Noté 5 sur 5 étoiles

Such a great overall experience

Such a great overall experience! From the beginning, customer service was amazing and very responsive to any questions. The accutane guidelines are very intense and Clear Health was able to follow the guidelines and make it as easy and convenient as possible. I had amazing results with the accutane and would highly recommend them to anyone with severe acne! My only regret is not starting the process sooner!!!

19 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy, quick, great customer service

The doctors are quick to respond. I got my orders quick. The evaluation process is quick and easy and the doctors are ON top of everything making sure I’m taken care of.

17 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Super convenient

Absolutely the best & easiest way to do accutane. So convenient to do the monthly progress checks from home. Saves so much wasted time at the dermatology office. 10/10 recommend.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

As an accutane "veteran," I found this…

As an accutane "veteran," I found this a really convenient way to get the medication and care that I needed - without having to jump through hoops and spend hundreds at dermatology offices (believe me, I've done it). Even though this care is remote, they take your health very seriously, and make sure the whole experience is very safe for you. I'm about 9 months in and I love it, and I'm so grateful it exists. I haven't had to utilize the call feature since I'm pretty experienced and have been through this process before, so I can't speak to that, but the instructions in my account are very clear and hepful.

16 janvier 2026
Avis spontané
Noté 2 sur 5 étoiles

You can get the accutane prescription…

You can get the accutane prescription you are looking for but support when issues arise is limited. You get generic answers back.

16 janvier 2026
Avis spontané
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Réponse de Clear Health

Thank you for sharing your feedback.

Isotretinoin treatment involves strict safety requirements and regulatory steps, which can make the process feel complex at times. Our approach is to provide clear, standardized guidance so patients understand what’s required, what to expect next, and how issues are resolved without confusion.

While our responses may feel concise, they are designed to ensure accuracy, consistency, and patient safety throughout treatment. When additional clarification is needed, our support team is always available to help guide patients through the process.

We appreciate all feedback and continuously use it to improve how we communicate and support our patients.

— Taylor W.
Taylor@helloclearhealth.com

Noté 1 sur 5 étoiles

It was great for 7 months then they…

It was great for 7 months then they stopped sending my meds but continue to charge me.

24 octobre 2025
Avis spontané
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Réponse de Clear Health

Thank you for taking the time to share your feedback. We’re glad to hear that you were able to successfully receive and continue treatment for several months, and we appreciate you acknowledging that portion of your experience.

We’d like to provide some general clarification for prospective patients. Some of our programs operate under subscription-based billing, which continues according to the terms reviewed and accepted at enrollment. These agreements also outline cancellation options after a defined treatment period, which in this case, you had met.

In situations where required follow-ups or responses are pending, our team makes multiple outreach attempts to help avoid interruptions and to resolve concerns proactively. We did attempt to connect on several occasions and would still be happy to review the account together.

We take feedback seriously and are always open to resolving issues directly. If you’d like to reconnect, our support team is available and ready to help.

We remain committed to providing consistent, high-quality care and clear communication to all patients considering treatment with us.

— Taylor W.
Taylor@helloclearhealth.com

Noté 5 sur 5 étoiles

Great customer support

Taylor from customer support has gone above and beyond to help me get my account back current after taking a break and got me started up again. Taylor took care of everything on his end in record time and even called my pharmacy when they gave me a hard time. Taylor solved my problems and followed up with his results by text which was outstanding. Highly recommend using clear health.

6 janvier 2026
Avis spontané

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