My son's acne was at an all time high and it was really affecting his self-esteem. True Health has been an absolute blessing in his life. He immediately saw positive results and has since been acne... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Clear health support team has been exceptional!! I would recommend them not only because they are legit and my acne has actually cleared, but because their support line has been life saving. They answ... Voir plus
L'entreprise a répondu
My son struggled with very bad acne and his dermatologist just wasn’t willing to give him Accutane. Thanks a million to ClearHealth, his skin is clear and he’s more confident.
L'entreprise a répondu
Clear Health has been an absolute God-send. I have struggled with acne since I was 13. I did a round of Accutane at 27 with a local dermatology office. The monthly visits and bloodwork was expensive a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
As acne sufferers ourselves, we think getting clear should be easier, affordable, and safer. We’re setting out to build an end-to-end model of care that incorporates seamless specialist evaluations, digital treatment management, prescriptions, skincare, and even mental health services when appropriate – all delivered in the comfort of your home.
Coordonnées de contact
4,6
Excellent
194 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very Good
Very efficient and nice customer service. I am happy with the results.
2 janvier 2026
Avis spontané
Easy and efficient telehealth - the way it should be
Care team always responded in a timely fashion and did their best to ensure I always got my Accutane rx on time!! Highly recommend.
30 décembre 2025
Avis spontané
If you’re on the fence, choose yes!
Clear Health made it so easy to take the step towards changing my skin. My skin has been a huge insecurity of mine for years and thanks to Clear Health, I am on the road to being confident again. 10/10 recommend.
31 octobre 2025
Avis spontané
Great experience!
Great experience! I tried everything for my acne then found Clear Health. I appreciate how convenient the convenience and quality of care.
27 décembre 2025
Very convenient and affordable
Very convenient and affordable. Would highly recommend!
23 décembre 2025
Clear health saved my skin!
Honestly clear health has been very informative, attentive, and even helped and reassured .e when my package got lost through the mail. Their products are super effective and have saved my skin so so so much. I had terrible cysts for 4 years before coming to clear health, and they were a life saver!!! I thought i would never have good health skin. I thought id never be able to touch my skin again! Thank you clear health!
20 décembre 2025
Poor Service
Treatment - 5/5
Convenience - 4/5
Service - 2/5
Accutane works, price is reasonable but you also have to pay a monthly "consolation fee" of $60 or more. $150/month at the start, $200/month once your dosage goes up.
The biggest issue I have is that the service is bad. I've been trying to schedule a call with my dermatologist but they just seem to forget to call me. Every single time they just ask me "what times works best" despite me telling them a hundred times that I'm free every day after so and so time. I'm almost out of this months prescription and they just don't care at all. I received a call by them a couple days ago much earlier than the time I said to call me at and no one even answered me on the other end.
16 décembre 2025
Avis spontané
Réponse de Clear Health
Thank you for taking the time to share your experience. We truly appreciate your feedback and are glad to hear that the treatment itself has been effective for you.
We’d like to clarify a few points for both you and others considering our service. Accutane requires monthly follow-up evaluations in order to remain compliant with FDA regulations. The monthly evaluation fee reflects this required medical oversight and is comparable to what many in-person dermatology practices charge as a specialist visit or copay.
Regarding pricing, the higher monthly totals referenced include the optional choice to fill medication through our partner pharmacy. This is never mandatory. All patients are welcome to use a local pharmacy, along with insurance coverage or GoodRx, which can significantly reduce medication costs depending on individual circumstances.
We’re very sorry to hear about the frustration surrounding communication. That’s not the experience we aim to provide. In addition to phone calls, patients can always reach us via text or email, and they also have the ability to message their dermatologist and medical assistant directly to coordinate a time that works best. We’re actively working to improve scheduling consistency so that calls happen within the agreed-upon time frames.
Because we don’t have identifying information here, we’d love the opportunity to look into this further and make things right. Please feel free to email us directly so we can review your account and address your concerns personally.
We appreciate you sharing this, and we remain committed to providing safe, convenient, and responsive care to all of our patients.
— Taylor W.
Taylor@helloclearhealth.com
Wonderful experience
Clear health makes it super easy to get an Accutane prescription. Dermatologists are very responsive and medication is shipped directly to your home. I cannot emphasize how much better this experience has been compared to seeing dermatologists in person.
16 décembre 2025
Avis spontané
Completely cleared my acne after 8…
Completely cleared my acne after 8 months of treatment and side effects went away the same week my treatment ended
11 décembre 2025
Avis spontané
The company's staff Is great
The company's staff Is great! They help each other constantly
20 novembre 2025
Avis spontané
Réponse de Clear Health
Thank you, Erica! We’re so happy to hear it was easy and that you’d recommend us!
Easy to deal with…
The program is really easy to deal with and manage. I have done an Accutane treatment regimen about 10 years ago, doing this method is much much more manageable. I have had great results so far, without the harsher side effects. Highly recommend.
10 novembre 2025
Réponse de Clear Health
Thank you, Laura! We’re so happy the experience has been manageable for you this time around and that your results are coming in strong. A lot of patients appreciate the more gradual, lower-dose approach, and our care team monitors everyone closely so it stays safe and effective. We’re here whenever you need us!
Excellent service
Excellent service. Clearhealth made it so easy to get my prescriptions.I am so happy with my results.
3 novembre 2025
Réponse de Clear Health
Hi Lizz, Thank you so much! We’re really glad to hear your experience has been smooth and that you’re loving your results. Our team is always here if you need anything along the way!
Life savers
Clear health and their accutane plan is super helpful and their customer support team is extremely reliable. I highly do recommend them if you are in need to resolve your acne troubles!
8 novembre 2025
Avis spontané
Réponse de Clear Health
Thank you so much, Daniel! We’re so glad to hear that our protocol and the support team have been helpful in your journey. Our team works hard to make sure every patient feels supported throughout treatment, and it means a lot to know it’s made a difference for you. Wishing you continued success and clear skin ahead!
Efficient respond time and quality of care
Ok, honest review time!
Is this company good? YES YES YES 1 BILLION PERCENT
Ok, so I've been trying to get on Isotretinoin for some while now, yeah? However, a lot of dermatologists are hesitant to give it to you if they don't deem you "misearable enough". However, HelloClearHealth just prescribed isotretinoin to me after I had filled out their questionnaire and paid for the service. I love that they don't try to gatekeep important medicine like this.
The response time was fast, too. I filled out their questionnaire at Noon on a Thursday, and then got back by 9 PM on that same day! So I filled out the required form, and I managed to pick up my medicine the next day by noon as well. Impressive on them for this 24-hour service timer!
However, I do have one small critique of them. I was almost tempted to knock off a star for this, but I decided the benefit outweighed the cost. I had wanted to cancel my subscription with them; however, I noticed there was no easy click-to-cancel button (I thought this was illegal in California?). Anyway, I had to email customer support to get them to cancel it for me. They did it super quickly, though, without trying to trap me in, which I appreciated, and that is also why I didn't knock off a star for this.
Edit: The company response says you could cancel anytime within the dashboard. However, even though I went to [My Name] > Subscriptions, there were no options to cancel it. To give them the benefit of the doubt, I had wanted to cancel my subscription the day immediately after I had picked up my isotretinoin, because I realized my insurance could cover my doctor expenses if it was with them, so maybe it had taken some time on their end to give me the option.
6 novembre 2025
Avis spontané
Réponse de Clear Health
Wow, Skyme! Thank you so much for your thoughtful and honest review! We’re thrilled to hear you had a great experience with our team and found the process smooth and supportive. Our mission has always been to make effective acne care accessible and hassle-free, so your feedback truly means a lot.
We also appreciate you mentioning the cancellation process. Transparency and ease are really important to us. Just to clarify, all patients can manage or cancel their subscriptions directly from their online dashboard anytime. That’s part of our commitment to keeping things simple, flexible for you.
Wishing you continued progress on your clear-skin journey!
Helloclear gave me my confidence back
Helloclear gave me my confidence back
7 novembre 2025
Avis spontané
Réponse de Clear Health
Thank you so much, Tillar! We’re beyond happy to hear that Clear Health helped you feel confident again. That’s exactly why we do what we do: to help people feel good in their own skin.
Clear Health is Convenient, Helpful, and Easy
Clear Health is convenient, helpful, and easy. They made my experience seamless! I’ve been on treatment over a year now, and every month it’s a quick online check in in order to get my treatment shipped quickly in the mail. Thank you Clear Health for making treatment so easy and convenient! If I ever have any questions or concerns, it is easy to reach someone fast.
7 novembre 2025
Réponse de Clear Health
We really appreciate this, Dina! It means a lot to hear that your check-ins and deliveries have been easy and reliable. Our team works hard to make treatment as seamless as possible, and we’re so glad it’s made a difference for you!
Real results
Excellent communication, results driven, spoke to an actual doctor!
7 novembre 2025
Avis spontané
Réponse de Clear Health
Thank you, Carolyn! We’re delighted to know you had a positive experience and saw great results. Your feedback means a lot to our entire Clear Health team!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.