We have been using HelloFresh for about a year now and I can't imagine life without it. The convenience of coming home to a bag of fresh ingredients, without have to put any thought into dinner is... Voir plus
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Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Voir plus
L'entreprise a répondu
HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is qui... Voir plus
L'entreprise a répondu
There is a very good selection of meals of varying complexity and style. I appreciate the fact that I have options between things I can throw together rapidly or things with greater sophistication. I'... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Coordonnées de contact
Irlande
- hellofresh.ie
3,8
Bien
3 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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I love how easy it is to just get home
I love how easy it is to just get home, take my ingredients out and cook a nice meal! I usually don’t cook because I have no time and trying to figure out what I want to eat and then buy all ingredients can be taxing. I’ve only done HelloFresh for a week and I’m waiting for this week’s box but I enjoyed making my own meals and they were delicious
12 février 2026
Réponse de Hellofresh Ireland
Hi Ralitsa Nikolova,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Absolutely love Hello Fresh
Absolutely love Hello Fresh, It’s like eating restaurant quality food at home. Every meal is tasty and the portions are very generous
13 février 2026
Avis spontané
Réponse de Hellofresh Ireland
Hi Jane Guerin,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Réponse de Hellofresh Ireland
Hi Helen,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Wouldn’t recommend
I ordered once to try and see if it’s something I liked. I canceled at the appropriate time and for the past two months I’ve been getting phone calls from them telemarketing. Food was fine. Wouldn’t recommend
8 décembre 2025
Avis spontané
Réponse de Hellofresh Ireland
Hi Clodagh,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
Thai Green Chicken Curry
Thai Green Chicken Curry.
Cooked exactly according to instructions. Chicken was unbelievably tough ( Almost impossible for chicken breast). Broccoli needed much more cooking. Not enough sauce.
Very poor.
26 janvier 2026
Réponse de Hellofresh Ireland
Hi Pauline Squires,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
New to hello fresh
Just made my first two meals and they are really delicious and directons easy to follow. Love that everything is portioned out
29 janvier 2026
Réponse de Hellofresh Ireland
Hi Donna M,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Réponse de Hellofresh Ireland
Hi Fiona Ryan,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Hello
Hello, we started with Hello Fresh last week. We ordered 4 days of meals for a family of four. Food was lovely but bacon lardons was missing for two of the meals.
Thanks,
Denise
2 février 2026
Réponse de Hellofresh Ireland
Hi DENISE CONAGHAN,
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Super way to try new recipies
Super way to try new recipies, perfect portion size, we love it !!
1 février 2026
Réponse de Hellofresh Ireland
Hi Linda Darcy,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Lovely meal, lack of inclusivity for single folk
So far I’ve been loving my hello fresh orders. My only criticisms are 1) you don’t cater to a single person household which is a pain because every recipe is for two people and it’s more expensive which means I can’t get four meals in a week, I can only get 3 to keep it at a reasonable price. 2) on that same note if you want steak or sometimes other meats with additional costs, you have to get two instead of having the option for 1 portion. So I’m restricted from nice recipes because I have no need for two steaks or two premium pieces of fish or whatever it may be. It’s a real flaw and not very inclusive of people’s real life scenarios. €8-10 additional for two pieces of meat when realistically I only need one is annoying! The meals themselves I cannot fault, delivery is great, everything is well packed, the food is delicious but I probably won’t continue the subscription past the 4 week mark because it’s not sustainable and it’s causing food waste because I am one person who has to get meals for two people because there is no option for singular meals. God forbid you should be without a partner in today’s day and age.
4 janvier 2026
Réponse de Hellofresh Ireland
Hi Rebecca,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. While we noticed the 3-star rating, we’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
Calls at 8:20
Food and service are decent, price really creeps up is one downside but when you cancel they just don’t stop calling- like what company’s retention team calls you at 8:20 in the morning?
10 février 2026
Avis spontané
Réponse de Hellofresh Ireland
Hi Leo Devenney,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. While we noticed the 3-star rating, we’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
All the dishes so far have been…
All the dishes so far have been delicious with good portions and excellent quality ingredients
29 janvier 2026
Réponse de Hellofresh Ireland
Hi Marie A Healy,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Convenient
The convenience of having just the right amount of ingredients is great..there’s absolutely no food waste at all…also very handy for the days I don’t want to spend ages cooking….great variety of meals to choose from each week
29 janvier 2026
Réponse de Hellofresh Ireland
Hi Fluffy Cushion,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Unfortunately we had a few issues
Unfortunately we had a few issues. We ordered for 4 nights from
The Wednesday but box was day late and did not arrive until Thursday! We got a mail to apologise but no explanation. Out of the 4 meals, two were chicken. We had no chicken included in the box (meant for 2x4 people) but got pack of prawns- got a mail to say we could use instead, you cannot use prawns in chicken burger!
I phoned to advise and we got credit for the week ahead. Our experience was but good, I will see how next week goes but this week we had to shop for our Norma dinners so was a waste of money really.
3 février 2026
Réponse de Hellofresh Ireland
Hi Sharon Scanlon,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
Réponse de Hellofresh Ireland
Hi AH,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Work together
Learning about how to make ingredients work together ! I’ve made two really tasty meals that I can choose myself!
30 janvier 2026
Réponse de Hellofresh Ireland
Hi Roisin,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
Need to get contents correct for…
Need to get contents correct for recipes ordered. Ingredients could be fresher , talking about veg. And recipe cards should be included. I know they can be accessed through the app but if ur not in a good area for reception , u can't get the information.
2 février 2026
Réponse de Hellofresh Ireland
Hi Margaret,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann 💚
The Hellofresh Team
Easy and straightforward recipe.
Easy and straightforward recipe.
One ingredient was misding though so im not sure if ill order again
2 février 2026
Réponse de Hellofresh Ireland
Hi Brid,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Hellofresh Team
I love the fresh food and how easy it…
I love the fresh food and how easy it is , and the lack of waste is also great , and I live how easy it is to try new foods and recipes
14 novembre 2025
Réponse de Hellofresh Ireland
Hi Rachel,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Excellent recipe cards and simple…
Excellent recipe cards and simple recipes.
Great variety with fresh products.
2 février 2026
Réponse de Hellofresh Ireland
Hi Ciaran,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
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