Organized neat clean professional. Took apart washer then extra time to look up reset codes. Washer is high end Samsung. Same issue as with my refrigerator and microwave. Touch panels, which must... Voir plus
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Very friendly with James. Makes a difference when the technician is friendly and let's you know what he is doing. Did not repair something that didn't need repairing. Witch happens a lot.
The first company, Yellow, was a total bust when compared to my last company All Hours Appliance Repair. The first company spent lots of time dicking around, but didn’t realize I needed a new icemak... Voir plus
Siad was amazing. He was very dedicated and thorough with fixing my dishwasher. He ordered a part that ended up being faulty but he was determined to get the dishwasher fixed for us. It’s been an amaz... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Super is a subscription-based home service contract company that offers coverage for appliances and other home system breakdowns. With Super, you can easily file for claims by using your computer or phone and work with a local repair service.
Coordonnées de contact
120 2nd Street, 4th Floor , 94105, San Francisco, Etats-Unis
- (844) 99-SUPER
- customerservice@hellosuper.com
- hellosuper.com
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Excellent work!
Real easy and simple
Real easy and simple, called them and they were out the next day. Ben was outstanding!!’
Awesome experience!!
Damir arrived a little late but let me…
Damir arrived a little late but let me know he got held up in another job and gave me his ETA. His service work was efficient and professional. I will definitely use this company again and highly recommend!!
Great service done quickly
Howard did a great job assess the problem and then quickly replacing rhe part needed for my washing machine. Now working like it used to!
Great service and knowledge technician!!
Great service! Jason was very knowledgeable and helpful!!
Honest, punctual, polite service technician
Previous technician told us something was broken in our refrigerator filter assembly and would need replacement the next time we needed to change the filter.
Appreciated the honesty of this technician who explained replacement of filter assembly was not necessary and nothing was broken. Also made sure we knew how to correctly install the (somewhat tricky) replacement filter.
He was also punctual and polite.
Timely and efficient
THE WORST EVER!
If I could rate them lower I would. We had our ice-maker stop working August 26, 2025. It was finally replaced and working on November 14, 2025. It was nothing but a headache. It stopped working in March 2026, the same parts they replaced are bad again. THEY WILL NOT RE-ORDER THE PARTS THAT ARE COVERED BY WARRANTY. The company that supplied they parts will only work with the warranty company. Understand we are not asking them to provide service, simply to get the parts replaced that would cost them no money! And to add to frustartion I am unable to talk to anyone other than a customer service rep. Apparently they have no managers or supervisors working. Well, at least that is what I have been told. STAY AWAY!!!
Professional work
Great service
Emin was timely and professional. Found the issue with my washer almost instantly and was able to talk me through my options and got the washer working again. He’s very kind and professional and takes pride in his work. Very appreciative of his service today!
Mike was very knowledgeable and took…
Mike was very knowledgeable and took the time to show me what was wrong with my machine and shared some tips for preventive maintenance down the road.
Pleasantly surprised
Ryan was very competent and skilled the work was done quickly and efficiently, and he was extremely courteous.
Once again
Once again, Puls has provided me with a great technician in Roy, who arrived on time and did a fantastic job.
I highly recommend this company for servicing your appliances!
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