Helping Hands device works well for me.
I bought a Helping Hands device as I frequently have pain in my neck muscles. The device does work well, it is sometimes too strong in the massage, but it does do what it claims to do. The straps are a bit too short for me so I cannot fasten it very well but I hold the straps with tension in front to keep it in the neck area I need. I have tried on areas of my back, it helps. But I have to hold it in place. Overall it does work well for me and helps me to release pain in those areas, and I’m happy with Helping Hands.
Réponse de Helping Hands
Hi George,
Thank you so much for taking the time to share such a detailed review and for your 4-star rating—we truly appreciate it! We're really glad to hear that the device is helping relieve your neck and back discomfort and that it’s delivering on its purpose.
We’re sorry to hear that the intensity can feel a bit strong at times and that the straps aren’t the best fit for you. Your feedback is incredibly valuable, and we’ll be sure to pass this along to our product team as we continue to improve both comfort and usability.
If there’s anything we can do to help or if you have any questions, please don’t hesitate to reach out. We’re always here for you.
All the best,
Helping Hands