Henson Motor Group Avis 

662
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We bought our new car today from Darren. From our first viewing of the car to the test drive and hand over he was brilliant to deal with. He's been so friendly and helpful throughout the whole experie... Voir plus

Noté 5 sur 5 étoiles

Recently purchased a car from Henson Motor Group, Scott was very helpful, knowledgeable, and helped make the purchase easy and straightforward. Would recommend to family and friends looking for change... Voir plus

Noté 5 sur 5 étoiles

Bought another car from Hensons Motor Group today, from the initial phone call to collection was seamless, Scot was great, he talked me through everything and explained everything, he even gave me opt... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible company. Still well out of pocket for using this dealer. Management respond to my review but do nothing to try and resolve! Take notice of all the poor reviews. They are selling cars not fit... Voir plus

À propos de l'entreprise

  1. Véhicules & transport

Écrit par l'entreprise

Established in 1996, Henson Motor Group is one of the UK's largest car supermarkets. Search over 3000 quality cars and find the most competitive finance rates. Visit our Newcastle showroom today to find a car that is right for you.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

662 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(662)

110 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The best people

The best people, very good interest you can fiind here

28 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Went in looking for a new car and was…

Went in looking for a new car and was greeted by one of the staff Callum, who was tremendous with us, we didn’t feel pressured to buy anything and was on hand to assist with any questions we looked around and decided on a car we liked. The process from start to finish was well communicated second to none. Can’t fault Henson motor group 10/10

1 février 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Exceptional Service

Exceptional service altogether. Very quick and responsive, and when other things delayed the process still provided top notch service.

31 janvier 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Straight to the point 3rd car from…

Straight to the point 3rd car from you’s and always very easy to buy with Callum was also very good and available at all times for query’s

29 janvier 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Darren was so helpful and an excellent…

Darren was so helpful and an excellent sales man would highly recommend comming here for your new car and would 100% recommend Darren to help you with getting your new car

27 janvier 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Can’t speak highly enough of this…

Can’t speak highly enough of this company and their sales assistant, Darren.
Would highly recommend buying a car from here.
Very helpful, informative and patient when there was a delay returning my old car.

26 janvier 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Easy people to buy from. No fuss.

Really easy to deal with Callum S who comes across as transparent and genuine. No flowery sales patter just what appears to be an honest assessment of what might suit you as a customer. Never felt pressured to buy. I’d recommend.

24 janvier 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Darren was very friendly and super helpful. Would highly recommend.

23 janvier 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Great experience at Henson's

We had a great experience buying a car with Henson's. Callum Smith was really professional, knowledgeable and honest, and was always quick to answer any questions we had and help us with the purchase. We got a good price for our part exchange, and the process of buying the car was straightforward. Thanks to Henson's, particularly Callum, for your excellent customer service.

22 janvier 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

HENSONS REVIEW

I already knew I would be coming to Hensons through many recommendations. Callum Cairns went out of his way to help me from start to finish. Even when I almost didn't get credit on more than one occasion he was extremely (an understatement) patient with my situation. He found the best outcome for me with the cheapest monthly payments. I had a great experience here at Hensons and thank Callum for this. I would definately recommend Hensons to anyone for full help and support all the way though. Thanks again Callum I am so happy with the car and support I had.

14 janvier 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

10/10 Henson Motors and Darren

Darren helped me in purchasing my car. He was extremely helpful, patient, and informative. He made the whole process very smooth and stress free. He helped me get the car quick and hassle free. An excellent agent and a true gentleman. Really appreciated his help.

15 janvier 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Professional Service offered by Callum

Callum was in charge of our care. He was very professional in communicating all required for my husband and I to get our car. I am definitely coming back just for the services Callum offered. Keep up the good work!

27 décembre 2024
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Charlie was really helpful very happy…

Charlie was really helpful very happy with my purchase and the service giving

10 janvier 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Amazing service when I went to go…

Amazing service when I went to go collect my car especially from my sales person Callum he was very helpful. Highly recommended

31 décembre 2024
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

My 3rd car from Henson Motor Group

Darren was very helpful and eager to assist! From viewing the car, I then picked it up two days later. I can’t fault the way I was dealt with.
This is the 3rd car I’ve had from Henson Motor Group in 9 years. Fantastic service every time.

7 janvier 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

This is my second purchase from Callum…

This is my second purchase from Callum at Henson Motor Group and once again he went above & beyond to look after me, working from home during annual leave tells me a lot about his care for his customers and I can’t recommend these guys enough.
I 100% will continue to return to Henson for every car I purchase in the future, if they don’t stock the car you want, just ask, they will find you exactly what you want and take care of all the paperwork, finances etc…

20 décembre 2024
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Outstanding Service at Henson Motor…

Outstanding Service at Henson Motor Group – A Special Thanks to Tom Kenny

We recently purchased a superb car from Henson Motor Group, and we couldn’t be more thrilled with our experience. This is the fourth used car we’ve bought from them over the past 20 years, and the exceptional service we received this time around has only reinforced our loyalty to the dealership.

A huge thank you to Tom Kenny for making the entire process smooth, enjoyable, and stress-free. Tom was friendly, professional, and genuinely dedicated to finding us the perfect car. From the very beginning, he took the time to listen carefully to our specific family requirements and criteria, ensuring that the car we chose would suit our needs perfectly.

What stood out the most was that the purchase never felt pressured. Tom was always keen to ensure we were fully informed and comfortable with every decision, patiently showing us different options until we found the ideal vehicle. His expertise and commitment to providing top-notch customer service truly made the process feel personal, rather than transactional.

We are absolutely thrilled with the car we’ve ended up with—it's everything we were hoping for and more. Henson Motor Group continues to impress us with their dedication to customer satisfaction, and thanks to Tom’s excellent service, we will definitely be returning for any future car purchases.

This dealership has earned our trust over the years, and we’re happy to recommend them to others. If you’re looking for a great car-buying experience, with a focus on professionalism and customer care, Henson Motor Group is the place to go. We’ll certainly be back for our next vehicle!

Thank you again, Tom, for your dedication and outstanding service. We couldn’t be happier with our purchase!

3 janvier 2025
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Great experience

Great experience. Car found, viewed and collected in just over 24 hours. Callum was excellent and provided a fantastic service.

31 décembre 2024
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

I had an incredible experience…

I had an incredible experience purchasing my Mercedes CLA250e from Henson Car Store. Without a doubt, I’d choose them again!

A special shoutout to Callum Cairnes – an absolute legend. He went above and beyond to ensure my car was delivered to London all the way from Newcastle upon Tyne during the busy period between Christmas and New Year. His dedication to getting the car to me as quickly as possible was truly impressive. Highly recommended!

27 décembre 2024
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Amazing service

Really had an amazing experience with Charlie who ensured we had a great experience throughout the sales process. Will be coming back again for anything to do with cars. Really recommend it

20 décembre 2024
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

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