Purchased truck front drivers door panel for pickup. they sent the wrong one. requested return. day later they declined. this was on e bay. they did not even call to say what their reason was. close... Voir plus
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Lisez les avis des autres
Since Heritage was bought out or taken over by this new company I can say the following. The service has dropped to near nothing. One order of Killion filters and housings took me over three months to... Voir plus
L'entreprise a répondu
Your company was great. But the UPS delivery didn’t get the part to me until 2 days later, not next day as I was told. I recommend giving your customer the option to pay a little extra for next day de... Voir plus
I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
Coordonnées de contact
1200 Greenbriar Dr, 60101, Addison, IL, Etats-Unis
- 800-438-8898
- customerservice@partstown.com
- heritageparts.com
3,8
Bien
9 k avis
Aucun historique récent de demande d’avis
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Never let me down
I have been purchasing from Heritage Parts for nearly 10 years now and am always impressed with the great customer service. They have never let me down and find parts I cannot find anywhere else.
30 septembre 2020
Avis spontané
Thanks Heritage Parts!
Without Heritage Parts, I've found my team's mission would be far more difficult! Thanks for making life easy for us!
30 septembre 2020
Avis spontané
The Heritage staff is awesome!
The Heritage staff is very knowledgeable, efficient, and very courteous.
We get our parts quickly and without problems. They are awesome!
29 septembre 2020
Avis spontané
Called and gave model and serial number…
Called and gave model and serial number looked up parts and prices for me and sent . I got the parts that i needed to repair the piece of equipment.
29 septembre 2020
Avis spontané
Everything ordered was received and…
Everything ordered was received and delivered in a timely manner.
29 septembre 2020
Avis spontané
Easy to find parts and fast shipping !!!
29 septembre 2020
Avis spontané
The replacement handle was spot-on and…
The replacement handle was spot-on and took care of the replacement magnet that was needed to keep the warming door shut so we could keep the food warm.
29 septembre 2020
Avis spontané
Connie and Jordan have always been on…
Connie and Jordan have always been on top of my orders.
29 septembre 2020
Avis spontané
Great service was provided by your…
Great service was provided by your team. Great job
29 septembre 2020
Avis spontané
Delivered as promised on time
Delivered as promised on time
Very nice service
Will do more business in the future
Thank you
28 septembre 2020
Avis spontané
had part over nighted service was quick…
had part over nighted service was quick and efficient
28 septembre 2020
Avis spontané
Thank you for having my part and I…
Thank you for having my part and I received it very quick. Nice job people.
28 septembre 2020
Avis spontané
Gasket arrived promptly
Gasket arrived promptly. Fair price on the gasket. Rating reduced because I thought the $31 shipping charge on a rubber gasket that weighed less than a pound was excessive.
Update: Customer service contacted me and reduced the shipping by half. Much more than fair. I'm happy with the product, the speed I got it and the price.
27 septembre 2020
Avis spontané
Réponse de Heritage Parts is now Parts Town
Good morning Rob,
Thank you for taking the time to review Heritage Parts. I forwarded your review to a Customer Service Manager who may be reaching out to you. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
Heritage was great to work with
Heritage was great to work with. We ordered a part for a Rinnai hot water heater and Heritage did not have it in stock. It took almost a month for Rinnai to send the part to Heritage. However, Heritage was always willing to provide me an update and they sent the part out the same day it was finally received.
27 septembre 2020
Avis spontané
got what we ordered.
25 septembre 2020
Avis spontané
I ordered a compressor for a beer…
I ordered a compressor for a beer cooler 5 weeks ago and it is still being held up in Customs. I have already paid for this and now we may lose this account because you were the least expensive. I don't believe I'll be ordering from you again.
24 septembre 2020
Avis spontané
Réponse de Heritage Parts is now Parts Town
Good morning,
Thank you for taking the time to let us know. I'm sorry to hear that you're order is taking longer than expected. I forwarded your review to a Customer Service Manager who will be looking into this and reaching out to you soon. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
Great service and quick shipping!
24 septembre 2020
Avis spontané
Excellent webpage
Excellent webpage, easy no navigate, good prices, most of the time they have what you are looking for
24 septembre 2020
Avis spontané
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