Purchased truck front drivers door panel for pickup. they sent the wrong one. requested return. day later they declined. this was on e bay. they did not even call to say what their reason was. close... Voir plus
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Lisez les avis des autres
Since Heritage was bought out or taken over by this new company I can say the following. The service has dropped to near nothing. One order of Killion filters and housings took me over three months to... Voir plus
L'entreprise a répondu
Your company was great. But the UPS delivery didn’t get the part to me until 2 days later, not next day as I was told. I recommend giving your customer the option to pay a little extra for next day de... Voir plus
I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
Coordonnées de contact
1200 Greenbriar Dr, 60101, Addison, IL, Etats-Unis
- 800-438-8898
- customerservice@partstown.com
- heritageparts.com
3,8
Bien
9 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Had no problem with this order..it went…
Had no problem with this order..it went very smooth.
17 septembre 2020
Avis spontané
In stock part
In stock part, timely shipping, and updates to know what was happening.
16 septembre 2020
Avis spontané
So far please with the design of…
So far please with the design of valves. Haven't installed them yet but know the will be better than the plastic valves that they are replacing which broke on the first use shutting them off.
16 septembre 2020
Avis spontané
Person on phone was very cordial
Person on phone was very cordial. Item arrived on time and was just what I needed. Will look here in the future.
16 septembre 2020
Avis spontané
part was in stock and shipped out i…
part was in stock and shipped out i got it in 2 days great service
15 septembre 2020
Avis spontané
easy to order and fast to deliver
15 septembre 2020
Avis spontané
The service was excellent very friendly…
The service was excellent very friendly and helpful staff and our products arrived in a short time, with the Pandemic we were expecting a longer wait with shipping.
We were pleasantly surprised.
15 septembre 2020
Avis spontané
Customer service was great
Customer service was great. The part ordered was shipped on time as promised
15 septembre 2020
Avis spontané
Thank you so much for the great service!
15 septembre 2020
Avis spontané
I bought a fan motor that was faulty
I bought a fan motor that was faulty. I will see how they do with warranty.
15 septembre 2020
Avis spontané
Réponse de Heritage Parts is now Parts Town
Hello Michael,
Thank you for taking the time to provide this information. I'm sorry to hear that you received a defective item. I forwarded your review to a Customer Service Manager who will be reaching out to you. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Specialist
A five star review sends a message that…
A five star review sends a message that currently my words couldn't surpass. I would like to add, the Heritage research team provides an excellent service. Great staff, great company.
14 septembre 2020
Avis spontané
always get the right stuff and quickly…
always get the right stuff and quickly - I LOVE HERITAGE!!!!
14 septembre 2020
Avis spontané
The most pleasant lady answered the…
The most pleasant lady answered the phone and got my parts in two days.
11 septembre 2020
Avis spontané
Our Parts Hero
Our Parts Hero, getting our parts to us, when we need it and on time.
Help makes our Techs look good through out the District.
Thanks Heritage
10 septembre 2020
Avis spontané
Darlene in the parts department is…
Darlene in the parts department is awesome. I've needed several parts and she has come through each and every time. Parts are hard to find for my units, but Darlene has come through in a pinch. Thanks so Much Darlene.
10 septembre 2020
Avis spontané
Above and beyond.
The associate that helped me with my order went the extra mile for me, she made a way to get my part delivered safely and with minimal cost. I am very pleased.
10 septembre 2020
Avis spontané
I asked for a price for one part and…
I asked for a price for one part and customer service gave me part numbers and prices for all the sensors in the circuit. They made it much easier for me to order the other sensors a few days later.
10 septembre 2020
Avis spontané
Good review. On Justin walker.
been dealing with Justin walker who is polite and knows his work.
9 septembre 2020
Avis spontané
Great customer service and very…
Great customer service and very friendly Keep up the good work
9 septembre 2020
Avis spontané
Good job got me the parts I needed in a…
Good job got me the parts I needed in a timely manner
9 septembre 2020
Avis spontané
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