Hermes Clinics Avis 

599
•
TrustScore 4.5 sur 5

4,5

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Noté 4 sur 5 étoiles

I am in short of giving Hermes Clinic a 5 star as no one is that perfect. My experience with them was very good. Started with the sales consultant, who never got tired of my questions for month... Voir plus

Noté 5 sur 5 étoiles

I had the best experience at Hermes Clinic for my gastric sleeve surgery . From the first day , the team was so professional , caring and organised . The doctors explained everything clearly , the nur... Voir plus

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Noté 5 sur 5 étoiles

Everything ran smoothly from pick up at airport to hospital, all necessary tests done in under 1 hour. We were met by Bubu what a wonderful man, his approach was like he knew me made me feel really... Voir plus

Noté 5 sur 5 étoiles

Everything went well from the time we arrived the blood test were done in under an hour and the doctors are soo attentive after the operation. Yunus did a great job with the whole process of making su... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Groupe médical
  2. aussi dans
  3. Centre d'amincissement
  4. Centre médical
  5. Clinique de chirurgie plastique
  6. Clinique de transplantation de cheveux
  7. Conseiller santé

Écrit par l'entreprise

Hermes is a medical travel clinic that based in Istanbul, Turkey. Our founders consist of doctors who have a significant amount of experience in their fields hence they share the importance of elaborative healthcare throughout the company. We work with the surgeons who have more than 10 years of experience and JCI certified hospitals to give you the best available care. In our definition, medicine is not just following structured steps to reach better health conditions, it is also touching people’s lives physically, mentally and emotionally.


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4,5

Excellent

TrustScore 4.5 sur 5

599 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,5

Tous les avis

(599)

50 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A pleasant experience with the team

I recently got my sleeve done on the 15th January 2024 and let me tell you, I really had a pleasant experience with Hermes clinic. My surgeon was super amazing. Truly cares for his patient. The extra effort and care they put is truly commendable. The friendly staff made the whole journey extra easy. The support, tools and techniques they provide you are so easy to follow. I am exceptionally happy with their service. To Dr Cenk, the nurses at Baypark hospital, Bubu and all the staff that I may not name. Thank you so much for what you do for people like myself. You are changing our lives, one surgery at a time. Continue with the good work. Teşekkür ederim🥰❤️

15 janvier 2024
Avis spontané
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Réponse de Hermes Clinics

Dear Kamva
Thank you so much for sharing your experience! We're thrilled to hear that you had a pleasant and supportive journey with Hermes Clinic. Our team is dedicated to providing exceptional care, and it's heartwarming to know that our efforts made a positive impact on your experience. Your kind words mean a lot to us, and we will continue to strive for excellence in changing lives for the better.
You are always welcome, dear Kamva ❤️

Noté 5 sur 5 étoiles

What a great experience for my Gastro…

What a great experience for my Gastro Sleave surgery Definitely highly recommended
It's almost a year now on the 17th of February
Lovely stuff great doctors I look and feel different person.
Soon planning to do some skin surgery I can't wait to come back in Istanbul 🍀
Hermes hospital 5 🌟 🤩 ⭐️ 🌠 💫

17 février 2023
Avis spontané
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Réponse de Hermes Clinics

Dear Dragitsa
Thank you for recommending Hermes Hospital for your Gastric Sleeve surgery. It's fantastic to know that you're feeling like a different person and are satisfied with the outcome. Our team is dedicated to providing excellent care, and we're delighted that you're considering returning for skin surgery. We'll be here to assist you every step of the way. Looking forward to welcoming you back to Istanbul! Thank you for the 5-star rating and your kind words! 🍀

Noté 5 sur 5 étoiles

My experience was great 👍 I did the…

My experience was great 👍 I did the gastric sleeve i was well look after the staff and doctors was good there was a translator I was really happy with that so I can understand what was going on the doctor check on your progress every day the staff was really helpful they assisted me with whatever I need I was reassured that everything was gonna be ok before and after surgery overall experience was great 👍 thank you

24 janvier 2024
Avis spontané
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Réponse de Hermes Clinics

Dear Shauna
We're delighted to hear that you had a great experience with us during your gastric sleeve journey. Providing clear communication and support is essential to us. Our team is dedicated to ensuring your well-being and progress, and it's heartwarming to hear that you felt reassured throughout the process. Your positive feedback means a lot to us. Thank you for choosing us and for trusting us with your care! 👍
We wish you continued success on your journey to better health!

Noté 5 sur 5 étoiles

GOOD SERVICE FROM START TO END

I was well look after and seen through every step from entering he hospital till after surgery the tram took really good care of us. My wife supose to do the gastri bypass as well but due to the good doctors they advised it was in her best intrest not to do it due to medical reasons which we did not know existed .

22 janvier 2024
Avis spontané
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Réponse de Hermes Clinics

Dear Rashid
We're glad to hear that you felt well taken care of every step of the way. Your safety and well-being are our top priorities, and we're pleased that our medical team provided you with the care and attention you needed. We're grateful that our doctors were able to advise your wife accordingly, prioritizing her health and well-being above all else.
We're here for you every step of the way.!

Noté 5 sur 5 étoiles

Super recomendada,excelente calidad

Bueno conocí la clínica hermes por recomendación de una amiga y me encantó el trato desde el primer día,tengo mucho que agradecerle tanto a la clínica hermes como al hospital Baypark, desde el.personal de limpieza, enfermeras cirujanos todo el personal del hospital Baypark super agradables muy servicial muchísimas gracias a todos por sus gran enpeño y por hacer cada labor con amor..me hice mi manga gastrica con el cirujano Zafer Cenk Koyuncu y estoy encantada,fue un placer conocer personas tan amables GRACIAS Hermes!🫶

13 janvier 2024
Avis spontané
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Réponse de Hermes Clinics

Querida Alejandrina
¡Gracias por compartir tu experiencia con nosotros! Nos alegra mucho saber que te sentiste bien recibida desde el primer día y que tu experiencia con nosotros fue positiva. En Hermes Clinic y Hospital Baypark, nos esforzamos por brindar un ambiente acogedor y un equipo dedicado que se preocupa por tu bienestar en cada paso del camino. Apreciamos tus amables palabras hacia nuestro personal, desde los de limpieza hasta los cirujanos, todos trabajamos juntos para brindar la mejor atención posible. Nos complace saber que estás encantada con tu manga gástrica realizada por el cirujano Zafer Cenk Koyuncu.
¡Gracias por confiar en nosotros y por permitirnos ser parte de tu viaje hacia una mejor salud! 🫶

Noté 5 sur 5 étoiles

I felt at ease with Hermes

Hermes was fantastic as always, this was my second visit from England and I was met with friendly, happy, kind people.
My surgery was a great success and I was greatly looked after by staff and the team.
I felt at ease and safe at the hospital and after in the hotel. I could always communicate by phone if I needed anything.

8 janvier 2024
Avis spontané
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Réponse de Hermes Clinics

Dear Holly,
Thank you for your kind words! We're delighted to hear that you felt at ease with Hermes and had a fantastic experience during your second visit. It's wonderful to know that our team provided excellent care, making you feel safe and supported.

Wishing you continued well-being and happiness.

Best regards,

Noté 5 sur 5 étoiles

first class service and would…

first class service and would definitely recommend.
everyone very nice and helpful.

25 janvier 2024
Avis spontané
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Réponse de Hermes Clinics

Dear Sonny,
Thank you for your kind words and recommendation! We're thrilled to hear you had a first-class experience with our team.
Best regards

Noté 5 sur 5 étoiles

Could not thank all at Hermes enough

Could not thank all at Hermes enough, especially to Bulent, Ziya, Zehra and all the nurses. From arrival I was made to feel at ease and there was nothing to worry about and they could not of be more right.
The aftercare was exceptional throughout, all staff are friendly, professional and polite, I am getting messages a week later asking how I am and how my journey is, these guys genuinely care.
Hermes you have changed my life forever and I cannot thank you enough.

8 janvier 2024
Avis spontané
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Réponse de Hermes Clinics

Dear James
Thank you for sharing your positive experience with our team. We're delighted that you felt at ease from the moment you arrived.
We're committed to providing exceptional aftercare, and it warms our hearts to know that you feel supported by our friendly, professional, and caring staff. Your well-being is our priority, and we appreciate your trust in Hermes.
Wishing you continued good health and a bright future.

Noté 5 sur 5 étoiles

Absolutely amazing and professional…

Absolutely amazing and professional team,the greatest experience for me,and im more then happy with my new smile,
Thank you all for everything 🙏 I feel very happy,and I appreciate all the good work that you all did for me 👏 well done NOVA CLINIC

16 janvier 2024
Avis spontané
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Réponse de Hermes Clinics

Thank you for your kind feedback, dear Pavlina. We are appreciated.
Hope you have a reason to smile all the time:)

Noté 5 sur 5 étoiles

I can’t thank Natalia and her team…

I can’t thank Natalia and her team enough for looking after me during and after my procedure. Everyone was so thorough and helpful. Not to mention friendly. Finally, I can breathe properly again thanks to Dr Fatma and her team and look forward to the results developing. ⭐️❤️🙏🏽

9 janvier 2024
Avis spontané
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Réponse de Hermes Clinics

Thank you very much, dear Leanne. It is wonderful to hear that you are satisfied with our service. We will continue to support you through!
Warmest Regards!

Noté 5 sur 5 étoiles

I want to thank Dr Fátima

I want to thank Dr Fátima, a rhinoplasty doctor for the excellent work, and her advisor Meltem Kilinçat for all the advice given to me, people of excellence and total credibility, I also ask that the human resources department when hiring the hospital advisory team be more attentive. with those hired so that there is no embarrassment to post-operative patients, congratulations and thank you very much. Dr Fátima, and the same nurse who did my post-operative care and Miss Meltem, you are incredible.

10 novembre 2023
Avis spontané
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Réponse de Hermes Clinics


Hello Luciane,

We are so glad that you are satisfied with the result and the service!
Your remarks have greatly uplifted us, and the delightful feedback from our patients serves as a strong motivator for us to persist in delivering the highest standard of service to everyone.
Greetings from Meltem and Dr. Fatma!
We will continue to accompany you on this path with pleasure.

Noté 4 sur 5 étoiles

Went well

Went well. Would have liked more help at the airport and Hospital. You just get dropped off.
Other than that friendly helpful staff. Operation not that painful.

11 décembre 2023
Avis spontané
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Réponse de Hermes Clinics

Dear Arthur,
We are glad that you are satisfied with the treatment and the staff! Your feedback is of great importance to us since we consistently strive to elevate our service to its utmost level.
We will continue to accompany you on this path with pleasure.
We wish you healthy days!

Noté 5 sur 5 étoiles

Outstanding quality of care

Outstanding quality of care. My whole experience from start to finish has been great. The hospital was very clean and I was very well looked after.

I had many appointments before my procedure to check that all was ok with my health. I felt so reassured and very calm.

Sometimes communication was difficult with the nurses by my interpreter Mevce was amazing. She is friendly, kind and it’s like having a big sister with you. Nothing was too much trouble for Mevce and she could be reached at anytime of the day.

I am doing really well and so happy I made the decision to travel to Turkey to have my procedure.

17 octobre 2023
Avis spontané
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Réponse de Hermes Clinics

Dear Sir,
Thank you so much to share your positive experience with us! We are glad that you found our quality of care outstanding and that your overall journey from start to finish was excellent.
We're especially delighted to hear that your interpreter, Mevce, played a crucial role in facilitating effective communication. We'll be sure to pass along your kind words to her.
It's wonderful to hear that you are doing well post-procedure and that you are happy with your decision for your medical care.
Thank you for choosing us, and we wish you continued good health and happiness.

Noté 5 sur 5 étoiles

Mevce was amazing!

I had a gastric balloon inserted in July. Everything went really smoothly all thanks to Mevce who translated for me at ease. She made sure everything went to plan and I had everything I needed. Rooms were big and spacious, my husband and 5 month old were accommodated with me. 😃

20 juillet 2023
Avis spontané
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Réponse de Hermes Clinics

Dear Iyndsey,
We are really glad to hear that you are satisfied with our service.
Wish you good health and happiness!
Greetings from Mevce!

Noté 5 sur 5 étoiles

Awesome company with great customer…

Awesome company with great customer service. My medical interpreter was Mevce, who took me to all my tests. She came to check that I was OK throughout my stay. She was absolutely fantastic so friendly,helpful and caring.
Everyone was so welcoming and friendly which I was very greatful as I was travelling on my own. Everything was well organised and ran smoothly. The hospital was great and all the staff are fantastic. Was put in hotel for my last night which turned out to be a spa, which was a lovely surprise. Again all the staff there was fantastic. Throughout my whole stay everyone was very helpful and nothing was too much trouble. The only thing I could fault really was the transfer company used as there was quite an extensive wait for them to collect me from the airport when I first arrived. They stay in contact even when you've returned home which is really nice, truly do go above and beyond. Thank you all especially Mevce you truly are a star.

30 octobre 2023
Avis spontané
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Réponse de Hermes Clinics

Dear Lucy
It's wonderful to know that our team provided great customer service, making you feel welcomed and supported, especially since you were traveling on your own. We are pleased that everything ran smoothly for you. We also appreciate your kind words about our fantastic staff.
We believe in maintaining a connection and ensuring that our clients continue to feel cared for beyond their stay.
Thank you for choosing our company, and we wish you all the best.

Noté 5 sur 5 étoiles

I had a fantastic care at Hermes

I had a fantastic care at Hermes. Nurses, doctors, cleaning staff and admin staff were patient and quick to clarify when needed.

8 février 2023
Avis spontané
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Réponse de Hermes Clinics

Dear Mathebe
Thank you for your positive feedback! We're thrilled to hear that you had a fantastic experience at Hermes. Our team, from nurses and doctors to cleaning and admin staff, is dedicated to providing patient-centered care.
Wish you all the best!

Noté 5 sur 5 étoiles

Great people great experence

I went to Hermes for my gastric sleeve in October it was a great experience the care was second to none cannot rate them enough and my coradinater mevce was lovely and a great host 100% great

16 octobre 2023
Avis spontané
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Réponse de Hermes Clinics

Dear Clair
Thank you for sharing your positive experience! We're thrilled to hear that your gastric sleeve procedure at Hermes was great, and you received excellent care. We appreciate your kind words and are here for any future needs.

Noté 5 sur 5 étoiles

Outstanding quality of care

Outstanding quality of care.
Clean hospital and rooms more like a hotel than hospital. Made to feel very welcome, comfortable and safe. Top equipment and thorough testing carried out prior to procedure. The process was explained in great depth, given lots of opportunities to ask questions. Doctors fantastic! Attended each morning post op to check up on us. Some nurses struggled with communication but having Mevce our interpreter on hand 24/7 was a huge help! Mevce was with us every day and made sure our requests were met and nothing was too much trouble for her. She told us to contact her at any time day or night if we needed anything and did her best for us.
Very happy we chose this clinic.

27 novembre 2023
Avis spontané
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Réponse de Hermes Clinics

Dear Holly,
We're delighted to hear about the outstanding quality of care you received at our clinic. It's fantastic that you felt welcomed, comfortable, and safe, and that the facilities resembled more of a hotel than a hospital. We appreciate your acknowledgment of our top-notch service.
Thank you for choosing our clinic, and we're thrilled to have contributed to your positive experience!

Noté 5 sur 5 étoiles

Nida made my whole experience great …

Nida made my whole experience great she made me feel at ease with everything she was always by my side making sure i am ok and walking and drinking water ...she felt like family in a foreign country... well done hermes on having such great staff sheyma was also good and very responsive and suppportive...thank you to nida you are forvever in my heart and special

28 novembre 2023
Avis spontané
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Réponse de Hermes Clinics

Dear Katia
It's great to hear that the staff at Hermes contributed to your positive experience as well. Your gratitude towards the team reflects the importance of our exceptional service in creating memorable moments. All in all, it's wonderful to to know that we could make your time special. We will keep supporting you.

Warmest Regards

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