I am really impressed with the picture and I know my friend will love it, as she has recently lost her horses, but I feel for that price, the frame could be more substantial, it feels really light,... Voir plus
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Actually quite disappointed with the final product. Whilst I understand there has to be a level of adaptation with the image in order to fit the ‘water colour’ effect, our faces have been distorted... Voir plus
L'entreprise a répondu
Wow I am absolutely blown away and a little lost for words. We lost our gorgeous boxer just over a week ago and I found your site purely by accident. I ordered a print for an anniversary gift for my... Voir plus
L'entreprise a répondu
I think the company have got a lovely way about how they deal with there customers. The product they produce is first class and l was speechless when I saw it brought my wife and I to tears. The qua... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Hero Frame transforms your favourite photos into premium personalised framed artwork. Every piece is uniquely designed to create a one of one masterpiece, crafted with exceptional quality and backed by outstanding customer service. Whether it’s a beloved pet, a cherished person or a special memory, every piece is uniquely designed using advanced AI and refined by our team to create a one of one masterpiece. We pride ourselves on exceptional quality, outstanding customer service and creating artwork that means something.
Coordonnées de contact
Royaume-Uni
- Info@heroframe.co
- heroframe.co
4,6
Excellent
45 avis
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Pleasantly surprised
I lost my 2 beautiful cats recently and wanted something in memory of them.
I was sceptical but I’m so pleased with the prints.
I opted for no frame as brought my own.
14 septembre 2026
Avis spontané
Actually quite disappointed with the…
Actually quite disappointed with the final product. Whilst I understand there has to be a level of adaptation with the image in order to fit the ‘water colour’ effect, our faces have been distorted quite significantly (which wasn’t visible from the online proof), some very unflattering shading which has aged me by about 60 years - again not visible from the online proof.
The quality of the printed paper is bang on, I can’t fault that, and the colour quality is great.
But for what I’ve spent on it I’m really not very happy with the level of AI adaptation.
5 septembre 2026
Réponse de Hero Frame co
Hi Lucy,
Thank you for your feedback. We’re sorry to hear that you were disappointed with the facial details and shading in the final print.
We’re pleased that you were happy with the print and colour quality, but we completely understand how important the likeness is in a personalised piece.
Please get in touch with us directly and we’ll be happy to review the artwork with you and see what we can do to help.
I think the company have got a lovely…
I think the company have got a lovely way about how they deal with there customers.
The product they produce is first class and l was speechless when I saw it brought my wife and I to tears. The quality of the product was first class if there was one small negative I would have liked a more substantial frame.
8 septembre 2026
Avis spontané
Réponse de Hero Frame co
Hi Mick,
Thank you so much for your lovely review. It means a lot to hear that the artwork had such an emotional impact for both you and your wife.
We’re really pleased you were happy with the quality of the print, and we also appreciate your feedback regarding the frame. It’s genuinely helpful and something we’ll keep in mind as we continue improving the product.
Thank you again for choosing Hero Frame.
Kind regards,
Hero Frame
Excellent portrait of my Pet
I am so happy with the portrait of my cat , Hugh, who passed away a month ago.
Thank you Heroframe, it’s amazing.
Carol Taylor
7 septembre 2026
Avis spontané
Réponse de Hero Frame co
Hi Carol,
Thank you so much for your lovely review. We’re so pleased that the portrait of Hugh means so much to you.
We know how special these pieces can be, especially when they’re created in memory of a much-loved pet, so it really means a lot to hear that you’re happy with it.
Thank you for choosing Hero Frame.
Kind regards,
Hero Frame
Loved my print came wuickly i…
Loved my print came quickly and i wanted another print altered they got back to me next day im delighted and will definitely use them again
7 septembre 2026
Réponse de Hero Frame co
Hi Lorna,
Thank you so much for the lovely review. We’re really pleased you loved your print and that we could help with the changes to your second one so quickly.
It means a lot to hear you’d use us again. We’d love to create something for you again in the future.
Kind regards,
Hero Frame
Lovely picture.
Lovely picture.. prompt delivery..well packaged.
The only downside to this company as they wouldn’t accept the discount code offered with my next order!
6 septembre 2026
Réponse de Hero Frame co
Thank you so much for your review! We’re really pleased you loved the picture and that it arrived quickly and well packaged 😊
We’re sorry to hear you had trouble using the discount code on your next order. That certainly isn’t the experience we want, so please do drop us a message and we’ll happily take a look at this for you.
Thank you again for choosing Hero Frame
Wow I am absolutely blown away and a…
Wow I am absolutely blown away and a little lost for words. We lost our gorgeous boxer just over a week ago and I found your site purely by accident. I ordered a print for an anniversary gift for my husband, it arrived today and it is perfect, I can't stop looking at it. 10/10
5 septembre 2026
Avis spontané
Réponse de Hero Frame co
Thank you so much for such a lovely review.
We’re so sorry to hear about the loss of your boxer, but it means a huge amount to know we could create something so special for you both.
We hope your husband loves it just as much, and that it brings back lots of happy memories for many years to come.
Thank you again for trusting us with something so meaningful. ❤️
Love the portrait
Love the portrait we made in memory of our cat. It’s as beautiful as he was and we will treasure seeing him everyday on our wall.
Arrived very quickly and was well packaged. Will be recommending to friends and family.
5 septembre 2026
Avis spontané
Réponse de Hero Frame co
Thank you so much, Yvonne. ❤️
We’re so sorry for the loss of your cat, but we’re really pleased we could create something that means so much to you.
Thank you as well for recommending us to your friends and family. It genuinely means a lot.
Hero Frame
Loved and Lost
I am really impressed with the picture and I know my friend will love it, as she has recently lost her horses, but I feel for that price, the frame could be more substantial, it feels really light, flimsy and cheap, which is not what I wanted to portray.
However, I love the print, my friend will be elated and will love it.
1 septembre 2026
Réponse de Hero Frame co
Thank you so much for your review, Sue.
We’re really pleased you love the print, and we hope your friend absolutely loves it too, especially given how meaningful it will be after losing her horses.
Thank you again for choosing Hero Frame for such a special gift.
Amazing portrait
I have just received my Heroframe of my beautiful boy it’s amazing and yes it looks like a painting, so pleased with it
1 septembre 2026
Réponse de Hero Frame co
Thank you so much for your lovely review.
We’re so pleased you love your Hero Frame, and it’s especially lovely to hear that it has that painted look once it’s up and finished.
Hero Frame
Perfect picture!
Amazing! So happy with my picture. It is a perfect match to my little Frenchie it has truly captured every feature. I sadly recently lost him at a very young age so this is absolutely perfect to keep and love forever.
10 août 2026
Réponse de Hero Frame co
Thank you so much, Kylie. We’re truly sorry for your loss. It means a lot to know the portrait captured your little Frenchie so faithfully and can be something you keep close forever.
It was a lovely print but for the money…
It was a lovely print but for the money I think the frame lets it down
9 août 2026
Réponse de Hero Frame co
Thank you for your honest feedback. We’re really pleased you loved the print, but sorry the frame did not feel up to the standard you expected.
Delighted with my photo by heroframes
Delighted with my photo by heroframes. Delivery was a week early, very impressed with the quality and quick service. Thank you
9 août 2026
Réponse de Hero Frame co
Thank you so much, Pat! We’re delighted you’re happy with your portrait, and even better that it arrived ahead of schedule. We really appreciate your lovely review.
Product was fantastic so clever
Product was fantastic so clever. Delivery service let me down. Despite giving contact details - i didnt know it would need to be signed for - driver didnt contact me, it wasnt left in safe place and parcel went back into the system so birthday missed
7 août 2026
Réponse de Hero Frame co
Thank you so much for your kind words about the portrait, and we’re really pleased you loved it. We’re so sorry the delivery experience let you down and that it meant the birthday was missed. Unfortunately courier handling is outside of our direct control, but we completely understand how disappointing that must have been. Thank you again for your feedback and support. ❤️
Very good customer service
Very good customer service, the portrait was exceptional. I needed to contact them because of a mistake I made and they were very understanding. Delivery was quick and well packed. Would recommend to friends and family
8 août 2026
Réponse de Hero Frame co
Thank you so much, Jan! We’re really pleased you loved your portrait and that we could help get everything sorted. Your recommendation means a lot to us.
Réponse de Hero Frame co
Thank you so much, Jacqueline! We’re so pleased you’re happy with the quality and service. Really appreciate the lovely review.
Beautiful print
The whole process from sending a photo to having the print delivered was excellent. So pleased with the print amazing quality.
6 août 2026
Réponse de Hero Frame co
Thank you so much, Sarah! We’re really pleased you enjoyed the whole process and love your print. We really appreciate the lovely review.
Stunning pictures
Amazing service. I loved the option to preview our pictures before confirming purchase. So pleased with the end products, we are absolutely in love with our pictures. Will absolutely be purchasing again
5 août 2026
Réponse de Hero Frame co
Thank you so much for such a lovely review. We’re delighted you loved being able to preview the designs, and even happier that you’re in love with the finished pictures. We can’t wait to create more for you!
Absolutely Terrific
Absolutely Terrific, far better than I expected
Pride of place on my wall and I had it in only 4 days. Will use Hero Frame again when I find something worthy of it.
Can’t fault this company at all. 🙂
4 août 2026
Réponse de Hero Frame co
Thank you so much, Marjorie! We’re delighted you’re happy with your experience. Your support really means a lot to us. 🙂
The picture produced from a photo was…
The picture produced from a photo was amazing and my husband was totally overwhelmed with his gift. It would be great to pay and upgrade the frame
Great gift 🎁
3 août 2026
Réponse de Hero Frame co
Thank you so much, Lisa! We’re delighted your husband loved his gift.
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