Whilst the American accented nurse practitioner was friendly enough. It certainly wasn't a consult. It was an immediate sales pitch as to what they were going to prescribe. There was no detaile... Voir plus
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Lisez les avis des autres
I’ve found the company to be accomodating with alternative requirements, albeit a little slow to respond. Then when l missed out on my Care coaching at the beginning, l was looked after by receiv... Voir plus
L'entreprise a répondu
The staff are so friendly, any time I have a query or question they are able to answer my questions and provide support. Going on a weight loss journey can be a bit of an embarrassing thing, that othe... Voir plus
L'entreprise a répondu
I’m actually loving the treatment, I’m completing 2 months now and already 7kgs down! I’m still at the minimal 2.5mg mounjaro dose and don’t intend to increase as the food noise is completely gone an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Healthcare that treats women better. Hers is healthcare designed around women, not just their symptoms. We connect the dots across your health, with expert clinicians, personalised care and treatment that adapts to your needs and where you want to go next.
Coordonnées de contact
Level 3, 155 Clarence St, 2000, Sydney, Australie
- Hello@hers.com.au
- hers.com.au
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
I’m really happy with the service and…
I’m really happy with the service and I’m going really good.
2 septembre 2026
Avis spontané
Réponse de Hers
Hi Vicki,
Thanks so much for sharing! We’re really happy to hear you’ve had a great experience with Juniper and that things are going well for you.
Thanks for having us along for your journey. We’re here whenever you need us!
Warmly,
The Juniper Team
Service is fast and they communicate…
Service is fast and they communicate effectively
2 septembre 2026
Avis spontané
Réponse de Hers
Hi Victoria,
Thank you for taking the time to leave such a kind review.
Fast service and effective communication is exactly what we aim for and it is great to hear that has been your experience!
Please know we are always here whenever you need us.
Warm regards,
The Juniper Team
I have made so much progress!
I have made so much progress over the last year with Juniper! I like the fact that I can seek help when I want and be more independent when I want. I enjoy the Facebook community too.
2 septembre 2026
Avis spontané
Réponse de Hers
Hi Happy,
Thanks so much for sharing this! It’s wonderful to hear how much progress you’ve made over the past year with Juniper.
We love that you’ve found a balance between having support there when you need it and the freedom to manage your journey independently. It’s also great to hear you’re enjoying the Juniper community!
Thanks for having us alongside you on your journey.
Warmly,
The Juniper Team
The first time I did juniper it was…
The first time I did juniper it was fantastic. I lost 12kg, had no side effects, perfect.
After going off for a couple of months I put 5 kg back on, so started juniper again. This time around I haven't been able to lose any weight, even with upping the dose each month. Still no side effects though, which is a positive.
2 septembre 2026
Avis spontané
Réponse de Hers
Hi Alex,
Thanks for sharing your experience with us. It’s great to hear you had such positive results the first time around, although we understand it can be disappointing when your progress feels different after restarting.
Everyone’s treatment journey can look different over time, and our team is here to support you along the way. If you’d like to discuss your progress or treatment with your Juniper care team, please reach out anytime through your account.
Thanks again for your thoughtful feedback and for continuing your journey with Juniper.
Warmly,
The Juniper Team
Feel and look the best I ever have
I’ve struggled to lose weight after menopause and tried all sorts of diets and exercise.
Finally decided to take the plunge with mounjaro. It’s been incredible. I’ve lost 17kgs and feel and look fantastic ! Juniper was great at providing help along the way and the process was so easy. Thanks!!
2 septembre 2026
Avis spontané
Réponse de Hers
Hi Viviana,
Thanks so much for sharing your experience! It’s wonderful to hear how positive your journey has been and that you’ve felt supported by Juniper along the way.
Congratulations on your progress, and most importantly, we love hearing that you’re feeling fantastic! Thanks for trusting us to be part of your journey.
Warmly,
The Juniper Team
Overall a great experience
Overall a great experience. Product worked well, great support and easy to use interface. Would recommend to anyone wishing to lose weight.
31 août 2026
Avis spontané
Réponse de Hers
Hi Rebecca,
Thank you for taking the time to share such a lovely review. A product that works, great support and an easy to use interface all coming together is exactly what we strive to deliver for every single member and it is so great to hear that has been your experience!
Thank you also for recommending us so warmly. We have no doubt your kind words will give others the encouragement they need to take that first step.
We look forward to continuing to support you on your journey ahead!
Warm regards,
The Juniper Team
Always great advice and help when…
Always great advice and help when needed!
1 septembre 2026
Avis spontané
Réponse de Hers
Hi Shell,
Thank you for taking the time to leave such a kind review. Knowing that great advice and support is always there when you need it is exactly what we are here for!
We look forward to continuing to be by your side every step of the way.
Warm regards,
The Juniper Team
I found the whole experience great
I found the whole experience, easy and painless (as a needle phobic this was a huge relief)!!
Honestly the best thing I have done for myself in probably 20 years!!
A friend who recommended this process to me called it the one thing that changes everything and she was 100% spot on
1 septembre 2026
Avis spontané
Réponse de Hers
Hi,
Thank you for sharing such a wonderful and uplifting review.
We are so proud of you for taking that brave step. Easy and painless is the absolute best outcome and we hope it continues to feel that way every time!
We are so excited to be part of your journey and we cannot wait to see where it takes you!
Warm regards,
The Juniper Team
The support you need to not only start but continue your journey!
I love how support is there whenever you need it - but at the same time nothing is forced or pushed upon you! Kylie is an awesome coach and she is 100pc in my corner, ready to help out wherever she can with dietary and food suggestions as well as being a shoulder to lean on when it gets hard.
31 août 2026
Avis spontané
Réponse de Hers
Hi,
Thank you for sharing such a warm and genuine review.
Having support available whenever you need it without ever feeling pressured or pushed is such an important balance and we are so glad that has been your experience. Everyone's journey is different and we always want our members to feel empowered rather than overwhelmed.
We will absolutely pass your kind words on to Kylie. Knowing that she has been such a steadfast presence in your corner, from the practical dietary advice through to being that shoulder to lean on when things get tough, will mean the absolute world to her.
Keep going because you are doing amazingly.
Warm regards,
The Juniper Team
Excellent service
She was extremely thorough. Listened attentively providing practical advice and options. Excellent care and review.
20 août 2026
Avis spontané
Réponse de Hers
Hi Kerrie,
Thank you for taking the time to share such a lovely review. Thorough, attentive and providing practical advice and options is exactly the standard of care every member deserves and it is so wonderful to hear that came through so clearly in your experience!
We will be sure to pass your kind words on and we know they will be so gratefully received.
We look forward to continuing to support you on your journey ahead!
Warm regards,
The Juniper Team
Quick and easy to get an appointment…
Quick and easy to get an appointment time. Kelly was amazing to talk to, very supportive and understanding. She answered all my questions in a way that was easy for me to understand and reassured me. The process was faultless. Product arrived prompt and I couldn’t ask for more .
22 août 2026
Avis spontané
Réponse de Hers
Hi Megan,
Thank you so much for taking the time to share this!
We're so glad to hear that the process felt smooth and easy from start to finish, and it's absolutely wonderful to know that Kelly made such a positive difference for you. We'll be sure to pass your kind words on to her — she'll be so touched to hear this.
We're really happy your order arrived promptly too, and we look forward to continuing to support you on your journey ahead.
Juniper Team
There are so many benefits that Juniper…
There are so many benefits that Juniper provides. Fighting premenopausal weight and symptoms (anxiety. Sleep deprived) all seemed to peel away like my weight. Now on maintaining the weight loss, I was so worried about putting it all back on and symptoms returning. The Juniper team and the epic app have prevented all that from happening
31 août 2026
Avis spontané
Réponse de Hers
Hi,
Thank you for sharing such a wonderful and inspiring review. It truly means so much to us!
Fighting premenopausal weight gain while also managing anxiety and sleep deprivation is such a challenging combination and the fact that all of those symptoms have peeled away alongside the weight is just incredible. You should feel so incredibly proud of everything you have achieved.
And reaching maintenance while feeling confident that the weight and symptoms will stay away is such a significant milestone. We know that transition can feel daunting but we are so glad that the team and the app have given you the tools and reassurance to navigate it with confidence.
Thank you for being such a valued part of our community. We are so proud to be part of your journey.
Kind regards,
The Juniper Team
Being with Juniper is so easy
Being with Juniper is so easy! The app is easy to navigate with lots of reminders about what’s coming up. As I live in a regional area being able to do it all online is a lifesaver.
28 août 2026
Avis spontané
Réponse de Hers
Hi Mim,
Thanks so much for sharing this! We’re so glad to hear that Juniper has made managing your treatment easy and convenient, especially while living regionally.
It’s great to know the app and reminders are helping you stay on top of everything from wherever you are.
Thanks for choosing Juniper to support your journey!
Warmly,
The Juniper Team
Easy, fast and friendly
Easy, fast and friendly service. From booking appointments to delivery. The only thing I would change would be the price. Thanks
28 août 2026
Avis spontané
Réponse de Hers
Hi Chantel,
Thanks so much for the great feedback! We’re glad to hear you’ve found the whole experience easy, fast and friendly, from appointments through to delivery.
We also appreciate your feedback around pricing and will make sure it’s heard by the team.
Thanks for taking the time to share your experience with us.
Warm regards,
The Juniper Team
Health Coach Rosie is Amazing
Product is reliable, but the one aspect that I have given the 5 stars for is the care of my Health Coach Rosie, she has been completely amazing in support, hints and food tips - I am absolutely loving her support.
27 août 2026
Avis spontané
Réponse de Hers
Hi Tammy,
Thank you for taking the time to share such a heartfelt review. It is so wonderful to hear that Rosie has made such a meaningful difference to your journey!
We will absolutely pass your glowing words on to her. Knowing that her support have been so valuable and that you are absolutely loving working with her will mean the world to her. That kind of genuine, personalised care is exactly what we hope every member experiences.
We are so glad to have her on the team and so glad to have you on this journey with us!
Kind regards,
The Juniper Team
Everything from the consultation to…
Everything from the consultation to support is convenient. Someone is always there to help. I am impressed with the service.
5 août 2026
Avis spontané
Réponse de Hers
Hi Ruby,
Thanks so much for the lovely feedback! We’re really pleased to hear you’ve found the experience convenient and felt well supported throughout your journey.
We really appreciate you taking the time to share your experience with us.
Warm regards,
The Juniper Team
Juniper made this experience easy
Onboarding process was good and since being prescribed I have nearly lost all weight I wanted in 3 months. I haven’t needed a lot of support to do this but have appreciated the support available. The process for managing orders and treatment is easy and all deliveries have been on time.
26 août 2026
Avis spontané
Réponse de Hers
Hi Charlotte,
Wow — thank you so much for sharing this, and a huge congratulations on your incredible progress! Losing nearly all of your goal weight in just 3 months is a fantastic achievement and you should be so proud of yourself! 🎉
It's so wonderful to hear that the onboarding process was smooth, your deliveries have been on time, and that you've found managing your orders and treatment easy. That's exactly the experience we strive to provide!
We're so glad the support has been there when you've needed it, and we'll continue to be here for you every step of the way as you reach your goal.
Thank you for taking the time to share your feedback — it truly means a lot to the whole team. If there's anything we can do to support you going forward, please don't hesitate to reach out!
Warmly,
The Juniper Team
I feel Fully supported at all times…
I feel Fully supported at all times with the fantastic Juniper team, making this journey a lot easier to do, There is so much information if you need it and everyone listens, I love it & highly recommend that if your thinking about it, don’t , just do it😊
26 juillet 2026
Avis spontané
Réponse de Hers
Hi Debbie,
Thank you so much for taking the time to share this — it truly made our day!
Words like yours mean the world to our entire team. Knowing that you feel fully supported and that your journey has been made a little easier is exactly why we do what we do, and we couldn't be more grateful for your kind feedback.
We're so proud to be a part of your journey and we'll continue to be here cheering you on every step of the way!
Juniper Team
Weight loss has been consistent but…
Weight loss has been consistent but very slow
25 août 2026
Avis spontané
Réponse de Hers
Hi April,
Thank you so much for sharing that with us — it's really great to hear that you're seeing consistent progress, and every step forward counts!
We completely understand that slow progress can feel discouraging at times, and we want to make sure you're getting the right support for your journey.
To make sure we can look into this properly for you, could you please send us an email using the address linked to your account? This will allow us to pull up your details and make sure our team can follow up with you personally.
We're here for you and want to make sure your treatment plan is working as well as it possibly can for you.
Juniper Team
Awesome response time
I had s question that required medical assistance and I was able to chat with the doctor the same day and get my issue resolved. It was fantastic service 👏
19 août 2026
Avis spontané
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