Had to email them for tracking updates, probably because they were busy, but once I did, the package arrived within a couple days. Quality is honestly insane for the price.
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Lisez les avis des autres
Sent mine back for an exchange and the whole process was surprisingly easy. Was kinda worried after reading some reviews, but the replacement arrived fast and fits perfect now.
L'entreprise a répondu
got my parcel stolen outside my door and man i wasn't hoping for anything but just wanted to let them know. so glad i've got insurance and they sent out a replacement like within the next few days. ju... Voir plus
L'entreprise a répondu
Literally found many of their products on Temu, Ali, etc. They clearly just dropshipping clothes and Im expecting my order to be fully shit. They also using the same shipping provider as Temu, dont tr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Providing high-end street wear at affordable prices since 2017. Free Shipping Worldwide, Customs and Duties Paid. Check our Instagram tagged photos to see our customers tagging us in their order!
Coordonnées de contact
Royaume-Uni
- help@hypeessentials.co
- hesntls.co
3,5
Moyen
221 avis
A répondu à 73 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Delivery smooth as butter despite some…
Delivery smooth as butter despite some delay during the holidays. Price is too good to pass.
10 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi Stephen
Thank you for your kind review.
Apologies on the delay as year-end usually has some minor delays due to the amount of parcels packed at the post-office coupled with the holidays.
Hope to see you again at HESNTLS!
Cheers,
Oliver.
snugged a couple of jorts and denim…
snugged a couple of jorts and denim during the sale. Quality 100% worth every penny.
15 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi Moore
Thank you for your kind review.
Tag us in a story or post when you rock them!
Hope to see you again at HESNTLS!
Cheers,
Oliver.
crazy good fit on the tracksuit
crazy good fit on the tracksuit. The quality is fire no cap. Smm will go ordering soon.
14 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi Phillip
Thank you for your kind review.
Love to hear that from our customers! Glad you like them!
Hope to see you again at HESNTLS!
Cheers,
Oliver.
They are celling fake items from China
They are celling fake items from China verry expensive, the same item they celling to us more then 50 pounds you can find them on aliexpress around 15 dollars. I don't recommand any one to buy from them. For my self this is the last time I buy from Hesntls
14 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi Joel
Thank you for your kind review.
To clarify, we're not selling any fake item and we're sure AliExpress doesn't sell the same product as us.
Our production are all with our licensed factory and all photos of our products are taken by our professional studio and model engaged under us.
If you check our IG, you can see all our behind the scene video footage of our factory and the warehouse of our in-stock production.
Please do not be misled.
Cheers,
Oliver.
Coming in reviewing my Black Friday…
Coming in reviewing my Black Friday haul, and it's fire. Packaging is clean, and the jacket? Mad premium. Doesn't even feel like it's under 60 quid. Definitely copping more soon.
7 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi Jeremy
Thank you for your kind review.
Love to hear that from our customers! Glad you like them!
Hope to see you again at HESNTLS!
Cheers,
Oliver.
dripping in the tracksuit
dripping in the tracksuit. Sick drop on those in tiffany, gutted the pink ones are sold out.
13 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi Brewer
Thank you for your kind review.
We love the Baby Blue colorway as well! We have some final pieces of the Pink one available in Size XL if that's your size!
Hope to see you again at HESNTLS!
Cheers,
Oliver.
The pants I ordered were very low…
The pants I ordered were very low quality. The price is very high so my expectations were very high. Buy from mnml.la. way better. And the pants stink. Even after wash the smell doesnt go. I waited almost a month and tried to get a refund and they said I could only get store credit. Very bad store
10 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi Luc
Thank you for your kind feedback.
Unfortunately, we can only offer store-credit if you've already worn and washed the denim as we can't sell it again.
As for the smell, we thank you for your feedback and will look to include some form of fragrance in it in the future.
Cheers,
Jamie.
James handling the email absolute…
James handling the email absolute legend. Perfect size recommended to me and exactly what I was looking for. No regrets.
11 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi Timonthy,
Thank you for the kind review!
We'll definitely pass on the word to James for your compliment!
Hope to see you again at HESNTLS.
Cheers,
Jamie.
please add an option for express…
please add an option for express shipping for those willing to pay more. Free shipping is a nice touch but I needed my order like next day for a trip. Back to the jeans and jacket I ordered, quality is premium and no complains there.
8 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi Sam,
Thank you for the kind review!
We'll definitely look into opening up Express Shipping in the future for those customer who are willing to pay extra!
Hope to see you again at HESNTLS.
Cheers,
Jamie.
just got my exchanged jeans back from…
just got my exchanged jeans back from them. They even covered the shipping and customs fee to send it to me without me paying a single cent extra. Count me a satisfied customer.
7 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi John,
Thank you for the kind review!
Glad to hear the exchange went well!
Yes, we cover the shipping and custom charges to send your exchange to you so you do not need to pay anything more :)
Hope to see you again at HESNTLS.
Cheers,
Jamie.
ngl wont hesitate to anyone looking to…
ngl wont hesitate to anyone looking to get proper proper jeans. Quality is fire for the price.
2 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi Mario,
Thank you for your kind review and support!
Glad to hear our jeans are up to your expectations!
Hope to see you again at HESNTLS.
Cheers,
Jamie
copped 3 pairs of denim and paid like…
copped 3 pairs of denim and paid like less than 50quid each, almost 20quid off every pair which makes it extremely worthwhile given the quality.
4 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi Leon,
Thank you for your kind review and support!
You must have copped during Black Friday to get those prices!
Smart move as that's the time we offer the lowest prices for the entire year!
Hope to see you again at HESNTLS.
Cheers,
Jamie
Watch out size + return not fair
Watch out: size difference and return/ exchange policy.
We ordered 1 jean, I had to claim to get tracking information two weeks after order: already a bad start. Once, received, despite measurement duly checked, we noticed the jeans was at least 2 sizes too small, I want to exchange...
Faire enough, I contact the Seller to return, you'll be astonished... they don't pay for exchange you have to send it back to China and pay for tracked package. There are no cheap courier services from Europe to China, the minimum you will pay is 30 EUR. Also : you have to take care yourselves of China imports customs, if you package is not delivered due to poor chinese customs handling, you're grilled.
Seller I recommend you to set up a proper company in Europe handling return, too cheap service.
29 décembre 2024
Avis spontané
Réponse de hesntls.co
Hi Pauline,
Thank you for your kind review and support!
We've checked and for the particular denim that you've ordered, it's specifically mentioned that it does not stretch and we advise to size up.
This is mentioned in the product description as well.
For returns, unfortunately, the price is not quoted by us and you are welcome to look for any cheaper courier that offers tracking for your own protection.
If the return is done following our instructions, there will be no issues with customs.
We take the feedback on having a EU warehouse to handle returns and will look into it.
Hope to see you again at HESNTLS.
Cheers,
Jamie
quality on the denim is 10/10
quality on the denim is 10/10. fits perfect and very comfortable. Gonna be ordering more.
3 janvier 2025
Avis spontané
Réponse de hesntls.co
Hi Weaver,
Thank you for your kind review and support!
Glad to hear it fits you perfectly!
Do tag us on IG if you happen to post!
Hope to see you again at HESNTLS.
Cheers,
Jamie
proper customer service here
proper customer service here. Not sure of my size and dmed them on ig, not hoping for a reply. Man replied in less than 10minutes and honestly shocked. Happy to give my money to them.
20 décembre 2024
Avis spontané
Réponse de hesntls.co
Hi Bradley,
Thank you for your kind review and support!
Glad we're able to respond to you as soon as possible!
Hope to see you again at HESNTLS.
Cheers,
Jamie
gotta give proper credits to the staff…
gotta give proper credits to the staff for helping me with the returns. Its not easy for me buying jeans online and the process to exchange is extremely easy and simple and definitely not like what the other reviews are saying. Had some doubts on the return and they clarified and made sure i understood everything before sending and all went well for me. read the instructions and if you don't understand, no harm asking them.
26 décembre 2024
Avis spontané
Réponse de hesntls.co
Hi David,
Thank you for your kind review and support!
We understand how hard is it buying jeans online with the fits and all and definitely our staff are here to help if there's any queries on the return to ensure all goes well!
Hope to see you again at HESNTLS.
Cheers,
Jamie
when unsure
when unsure, check with their staff on the sizing, spot on with the recommendations.
23 décembre 2024
Avis spontané
Réponse de hesntls.co
Hi Alexander,
Thank you for your kind review and support!
Our staff have over 20 years of experience in the clothing industry and usually with height and weight and the specific product, we would be able to recommend an appropriate sizing!
Glad to hear their recommendations worked out!
Hope to see you again at HESNTLS.
Cheers,
Jamie
big love to james who helped me in the…
big love to james who helped me in the exchange, sorted it the next day and got the right size with no delays.
13 décembre 2024
Avis spontané
Réponse de hesntls.co
Hi Marc,
Thank you for your kind review and support!
Hope the exchanged sizing fitted better!
Hope to see you again at HESNTLS.
Cheers,
Jamie
messed up my order sizing and team were…
messed up my order sizing and team were a legend, fixed it right away before it was shipped.
23 décembre 2024
Avis spontané
Réponse de hesntls.co
Hi Stewart,
Thank you for your kind review and support!
Glad to hear your issue was sorted promptly!
Hope to see you again at HESNTLS.
Cheers,
Jamie
5 star review for james
5 star review for james. Sorted my exchange in a whiff and definitely experienced in recommending sizes, fitted so much better.
16 décembre 2024
Avis spontané
Réponse de hesntls.co
Hi Dominic
Thank you for your kind review and support!
Happy to hear the exchange was sorted and the exchanged sizes fitted better!
Hope to see you again at HESNTLS.
Cheers,
Jamie
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