Had to email them for tracking updates, probably because they were busy, but once I did, the package arrived within a couple days. Quality is honestly insane for the price.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sent mine back for an exchange and the whole process was surprisingly easy. Was kinda worried after reading some reviews, but the replacement arrived fast and fits perfect now.
L'entreprise a répondu
got my parcel stolen outside my door and man i wasn't hoping for anything but just wanted to let them know. so glad i've got insurance and they sent out a replacement like within the next few days. ju... Voir plus
L'entreprise a répondu
Literally found many of their products on Temu, Ali, etc. They clearly just dropshipping clothes and Im expecting my order to be fully shit. They also using the same shipping provider as Temu, dont tr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Providing high-end street wear at affordable prices since 2017. Free Shipping Worldwide, Customs and Duties Paid. Check our Instagram tagged photos to see our customers tagging us in their order!
Coordonnées de contact
Royaume-Uni
- help@hypeessentials.co
- hesntls.co
3,5
Moyen
223 avis
A répondu à 73 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Ordered on 1st oct and got my orders…
Ordered on 1st oct and got my orders like 7-8 days later. For free shipping, it's rather fast and most importantly, there's no tax. Will be coming back soon for more!
11 novembre 2023
Avis spontané
Réponse de hesntls.co
Hi Jorge,
Thank you for the kind words!
We provide free shipping & taxes!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Better than expected
NGL, got tempted when I saw their ads. Pants is sick in hand and fits exactly how I wanted it. Many thanks!!
11 novembre 2023
Avis spontané
Réponse de hesntls.co
Hi Leighton,
Thank you for the kind words!
Glad to hear it fits you nicely! Tag us in a IG Story/Post if you happen to post it!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Got the knife denim and wow
Got the knife denim and wow was I surprised by the quality and fit. Definitely coming back for more. At this price, it's a steal.
28 octobre 2023
Avis spontané
Réponse de hesntls.co
Hi Alexander,
Thank you for the kind words!
Our Knife Denim is one of our best selling denim currently!
Glad to hear you like it!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Fast and reliable shipping
Fast and reliable shipping. Parcel came nicely wrapped and packaging quality is sick even without opening. Jeans fits perfect for me.
14 octobre 2023
Avis spontané
Réponse de hesntls.co
Hi Ian,
Thank you for the kind words!
We pride ourself in our packaging and quality of our denim!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Tried the flare denim
Tried the flare denim with a size up and it fits perfectly like mentioned on the website, can't see any reason not to leave a good review!
2 novembre 2023
Avis spontané
Réponse de hesntls.co
Hi Brantley,
Thank you for the kind words!
Happy to hear you like them!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
I got two pairs of jeans from hesntls…
I got two pairs of jeans from hesntls today and they are really spectacular.
The material of these jeans is perfect and I recommend everyone to buy them on their site.❤️
10 novembre 2023
Avis spontané
Réponse de hesntls.co
Hi Madalin,
Thank you for the kind words!
Happy to hear you like them!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
5/5 for the jeans bro
5/5 for the jeans bro. Worth every penny and doesn't look cheap. Goes well with my jordans and definitely love to try out more!
2 novembre 2023
Avis spontané
Réponse de hesntls.co
Hi Marko,
Thank you for the kind words!
We place a huge emphasis on our product quality making sure every piece that goes out from us is A class.
Glad to hear you like it!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Got my order rather quickly
Got my order rather quickly. Shipping is free and there's no tax on the order which is real sweet. Will definitely purchase more in the future!
25 octobre 2023
Avis spontané
Réponse de hesntls.co
Hi Camden,
Thank you for the kind words!
Happy to see you like them!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
The quality is there!
The price is definitely comparable to my denim worth at least 2-3x more. YKK zippers, build quality and overall fit of the denim, I'll be returning for sure.
28 octobre 2023
Avis spontané
Réponse de hesntls.co
Hi Cullen,
Thank you for the kind words!
We pride ourself in providing the best quality at an affordable price point. Happy to hear you like them as much as we do!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
I've been shopping here for the past…
I've been shopping here for the past 2-3 years and quality is sick everytime. The nv denim are the only jeans I wear now.
23 octobre 2023
Avis spontané
Réponse de hesntls.co
Hi Ozzy,
Thank you for the kind words!
Happy to hear that! Stuff like these makes us continue to do what we do!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Staff is darn professional both on IG…
Staff is darn professional both on IG and on email. Asked for a size recommendations and got replied immediately, submitted my order 5-mins later and it fits extremely well.
29 octobre 2023
Avis spontané
Réponse de hesntls.co
Hi Ario,
Thank you for the kind words!
Glad the sizing worked out!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Jeans goes hard
Jeans goes hard. Top-notch quality and extremely pleased with the order. Will definitely be coming back again.
21 octobre 2023
Avis spontané
Réponse de hesntls.co
Hi James,
Thank you for the kind words!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Sharing my honest opinion
Sharing my honest opinion, James was extremely prompt in his reply, and answered all my questions and request patiently. Just for this level of customer service, I'll be a returning customer.
20 octobre 2023
Avis spontané
Réponse de hesntls.co
Hi Rodrigo,
Thank you for the kind words!
We'll be sure to pass the message over to James!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Terrible customer service and returns
I ordered a pair of jeans and they arrived different from the image, so I wanted to return them but they contacted me saying that I would have to send them to China and pay for the shipping myself! On the site it was written that returns would be free. Terrible service, they are not serious.
Don’t buy from hesntls!
29 octobre 2023
Avis spontané
Réponse de hesntls.co
Hi Gabriele,
Thank you for the review.
We've clearly stated on our website that return shipping not be covered by us as we're already covering the shipping & taxes to ship it to you. We'll also be paying for it again, should you be exchanging it for another item/size :)
If you think you've received a wrong product, please drop us an email at help@hypessentials.co and we'll gladly pay for the shipping back if it's wrong.
Apologies on the poor experience!
Hope that clarifies!
Cheers,
Jamie.
Free shipping and no tax
Free shipping and no tax? Sign me up anytime. More brands should start doing free shipping and should manage to deliver the orders within a week just as Hesntls does.
16 octobre 2023
Avis spontané
Réponse de hesntls.co
Hi Fabian,
Thank you for the kind words!
Hope you like your order!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Returns are not free or hassle free
Returns are not free or hassle free. They cost a fortune to return as returning to china with tracked delivery. And then if lost they refuse to refund. Then poor customer service adds to the hassle and stress. I would order from somewhere more reputable - save the money and stress
2 juillet 2023
Avis spontané
Réponse de hesntls.co
Hi Lulu,
Thank you for the review.
Sincere apologies on the bad experience.
We specifically mentioned to return it with tracking, so even if it gets lost, the post-office you chose to send it with will be held liable.
Unfortunately, in the event when a return parcel is lost, you'll have to look for the post-office you sent it with as it's not within our control for a return parcel.
We can't be held liable for a lost parcel returned by you :)
Cheers,
Jamie.
Insane value for this quality
Insane value for this quality. Compared to my denim 3-4x the price, it's right up with them. The shipping was spot on and I am super happy with the entire service/product.
2 octobre 2023
Avis spontané
Réponse de hesntls.co
Hi Immanuel,
Thank you for the kind words!
Glad you're happy with our denim!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
RESTOCK THE NV5CAMO
RESTOCK THE NV5CAMO. Don't wait if you see anything you like, they don't restock once it's sold out. Regretted when I had to chance to checkout my size.
25 septembre 2023
Avis spontané
Réponse de hesntls.co
Hi Peter,
Thank you for the review!
Unfortunately, most of our denim are on a limited production (due to the lack of print for example the NV5 | Camo), so we generally do a small batch and once it's sold out, it's usually gone forever.
That being said, we will constantly have new models coming up so do check them out!
Looking forward to seeing you again at HESNTLS!
Cheers,
Jamie.
Im stil waiting on 2 pair of jeans that…
Im stil waiting on 2 pair of jeans that i ordered almost a month ago 16 septemper, and every time im trying to write the Customer service they just send my tracking number which days i have to wait 15 days more and it just gods up evry day Yesterday i was on 13 days now its on 15 this is gonna be my last time buying clothes from here
16 septembre 2023
Avis spontané
Réponse de hesntls.co
Hi Hani,
Thank you for the kind review.
Please check your email as we've already explained to you via email on how to read the tracking.
The header writes in transit, and not count-down to delivery, which is why it's increasing, and not decreasing.
As for your order, it's already in Denmark pending delivery.
Hope that clarifies,
Cheers,
Jamie.
Putting in a review for the staff
Putting in a review for the staff, Oliver, who helped expedited my order shipment and got to me before my birthday. They really put their customers interest first and I am very grateful for that. Thanks mate!
19 septembre 2023
Avis spontané
Réponse de hesntls.co
Hi Daniel,
Thank you for the kind review and glad it arrived before your birthday!
Looking forward to serving you again at HESNTLS.
Cheers,
Jamie.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.