Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I played on their site for over a year and never won anything low wins no wins no bonuses . And then last week won £3000.00 on Friday requested my withdrawal for £3000.00 and I'm still waiting no resp... Voir plus

Noté 1 sur 5 étoiles

Heyspin/ Headspin So lost substantial amount to begin with then won quarter back , then lost even more 😕 Up date so ive been unable place any bets ,deposted £35 over to Headspin casino and they de... Voir plus

Noté 1 sur 5 étoiles

Beare bonus offers are limited to certain deposit methods. Certain short price markets are closed, all open on other sites. Site not the most easily navigable. Plenty other players on the market I... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I’m on a lot of sites and I used to think Heyspin was ok they seemed fair,well they only let me deposit £88 a month and tell me we need to chat as I’m playing to much,?maybe if you had a little win no... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Casino en ligne
  2. Casino
  3. Service de jeux d'argent

À propos de Heyspin

Écrit par l'entreprise

Heyspin - The biggest online casino


We're an experienced team of gambling experts behind HeySpin casino who are dedicated to bringing you the best gambling action you can get right on the go. Although HeySpin is a young iGaming platform, it incorporates all the best aspects of popular online casinos. Once you've tried HeySpin online casino, you'll want to come back again.

Bonuses and Rewards

Start your journey into the world of gambling entertainment with a 100% welcome bonus of up to $200 and 100 free spins on popular video slots. Once you decide to stay with HeySpin casino, you'll earn loyalty points and move up through the levels within the loyalty program, getting extra gifts and perks including free spins, cash bonuses, cashback, and more.

Games and Vendors

Licensed by MGA, HeySpin Casino works with several leading gaming content providers including NetEnt, Microgaming, Playtech, and many more. In the casino lobby, you'll find hundreds of slots with exciting game mechanics, multiple payout structures, and a variety of special features for high entertainment value.

Payment Options

HeySpin customers can make deposits and withdrawals any way they want. Bank cards, e-wallets, and the Bank Transfer method are all accepted here. If any problems arise, you can contact our customer support team, which is available 24 hours a day.

When creating the HeySpin platform, we went to great lengths to provide an experience that every gambling enthusiast will love. Try its games, bonuses, and other features, and share your experiences by leaving a review.

Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

357 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Fix…

Used hey spin regularly then started getting timed out and could only a play a certain game on it which always was a high loss before payout.
Contacted customer services who told me to keep trying to play it and admitted they had a technical fault.
It continued to time me out so told them again I had now spent all the money I deposited but was not fully getting to play the slots and response was send a video I explained I had no money left to do that and was told come back later and try again.
Didn’t look into the problem at all. Just wanted me to put more money on. You get charge to deposit 25p and a £1 charge to withdraw money.
I’ve officially complained and closed my entire account and got no apology or a bonus for inconvenience….

Do not use this site!

28 juin 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to care@heyspin.com with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
HeySpinCasino Team.

Noté 5 sur 5 étoiles

I went on and played in this site

I played on this site and I was worried about the reviews. yes they take a fee which I don't understand but I got my withdrawal in my bank as soon as my documents where cleared. they don't do that on weekends but was in my bank first thing this morning (Monday)

25 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

STAY AWAY FROM THIS SITE.This is on behalf of my friend as he's…

This is on behalf of my friend as he's not to good at explaining,My friend Michael opened an account with this company to be charged £6 for this site.So he deposited £240,he has now to tryed to withdraw this,but now they want I'd,This is not required for a withdrawal if it could of been done soon,ie opening the account,So with no checks to deposit money but now want all sorts of I'd,he hasn't got a driving licence,alls he has is a electoral photo I'd,which they have said is not good enough,I'm been on the phone to the gaming commission and they have also told me photo I'd is not required for withdrawal if it could have been done when account was open,the best bit is,they charged him £1 to withdraw his money which they say is being looked at,STAY AWAY FROM THIS COMPANY.IF I COULD GIVE NO STARS I WOULD
SHAME ON YOUS CHARGING MONEY TO OPEN AN ACCOUNT THEN CHARGING FOR A WITHDRAWAL WHICH YOUS WONT GIVE.ILL BE SEEKING ADVICE,NOW THATS NOT TO SAY THE FELLOW I SPOKE TO WASNT RUDE,HES GOING BY THE COMPANYS RULES.AVOID PEOPLE

21 juin 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to care@heyspin.com with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
HeySpinCasino Team.

Noté 1 sur 5 étoiles

Avoid!!

Avoid!!! Got a call from them. Started asking all kind of personal information, when I refused to state my employment. She decided restricting my account. That shouldn’t be your concern if I’m employed or not. Go and f#*# yourself.

21 juin 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to care@heyspin.com with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
HeySpinCasino Team.

Noté 4 sur 5 étoiles

Overall good site

Thought was scam at first after reading the reviews I won only small amount I changed my bank card so my verification was declined then accepted straight away after speaking on chat this took 2 days to receive my withdrawal then put 30 on lost put anther 20 on then won few hundred on 40 pence spin 170 on bonus not bad in my opinion I’ve had quite few bonus every time I’ve played went to withdraw took 15 minutes was in my account my advice is upload your documents first I think it’s one of the best sites to play on at minute some of the bad reviews in my opinion is salty losers it’s gambling site you should only bet what you can afford to lose overall good site and fast payout once you account is verified

14 juin 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hello!

Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back. Until then, we’re here if you need anything.

Best regards,
HeySpin Casino Team.

Noté 4 sur 5 étoiles

Great site so far only issue I have had…

Great site so far only issue I have had is I made a withdrawal on Friday but they told me in live chat I need to wait until Tues for the money cause its upto 48 business hours to get your withdrawal approved which is some time apart from that happy with everything eles. I uploaded all the documents required so it didn't delay even longer so I would advice to get that uploaded and verified before you withdraw..

9 juin 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hello!

Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back. Until then, we’re here if you need anything.

Best regards,
HeySpin Casino Team.

Noté 5 sur 5 étoiles

The negative reviews do not show how…

The negative reviews do not show how amazing this site is,I was worried I wouldn’t get my withdrawal but received it in less than 48 hours of cashing out.good variety of slots.
Customer service are amazing they can’t help you enough if you have a query and prompt reply’s from their site email.

8 juin 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hello!

Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back. Until then, we’re here if you need anything.

Best regards,
HeySpin Casino Team.

Noté 1 sur 5 étoiles

This company needs closing down a.s.a.p…

This company needs closing down a.s.a.p how many more people are you going to rip of my account will be gone today I was still playing like an idiot we are now in June all these months of putting my hard earned cash on this site what a waste and for what absolutely nothing so clearly your site needs it more than me shame on you lot

6 juin 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to care@heyspin.com with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
HeySpinCasino Team.

Noté 1 sur 5 étoiles

Never recieved payout

Played and deposited over £50 bank £20 back in January and we are now June and not received the withdrawal I know it's only £20 but still money........ contacted over 10times no reply they have disabled my account and unable to contact them now. Worst company... !!! Will stick with grosvenor in the future

28 janvier 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to care@heyspin.com with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
HeySpinCasino Team.

Noté 1 sur 5 étoiles

Stay well away from this casino will…

Stay well away from this casino will take all your money been playing for months, spent thousands and not received one bonus

31 mai 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to care@heyspin.com with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
HeySpinCasino Team.

Noté 1 sur 5 étoiles

Not a bad choice of games but very dodgy company

Deposited money with them and managed to win £650 and tried to withdraw using Skrill I always opt to use Skrill as it is 0 hassle when i comes to withdrawals but witnessed the staff go into my account reverse the withdrawal and then process the withdrawal through debit card which I did not request and the amount they withdrew was £680 which included £30 that I had just deposited to play with was told multiple times on live chat different stories and lies to cover themselves ultimately did pay out eventually but never have I ever witnessed a casino go into my account and mess with my funds like that would never 100% trust this casino

30 mai 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to care@heyspin.com with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
HeySpinCasino Team.

Noté 1 sur 5 étoiles

x This site is a scam please don't…

x This site is a scam please don't use this site they are thieves they do not pay your winnings they just rip you off
this is probably organised crime!

11 mai 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to care@heyspin.com with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
HeySpinCasino Team.

Noté 1 sur 5 étoiles

Just teasing,really bad gameplay

Just teasing,really bad gameplay, stay away from this casino if you love to play slots, not to say how slow the games load and how.. after spending hours and hundreds I take the worst bonus in my life on 50p, the bonus payd like 60pence 😂😂STAY AWAY

25 mai 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to care@heyspin.com with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
HeySpinCasino Team.

Noté 5 sur 5 étoiles

Got worried when I saw reviews but so…

Got worried when I saw reviews but so far I’m happy, I have made 4 withdrawals today total 1800 pound and the money been in the bank within 30 mins. What can I say.. great service.

22 mai 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hello!

Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back. Until then, we’re here if you need anything.

Best regards,
HeySpin Casino Team.

Noté 1 sur 5 étoiles

Go elswhere

I have given 1 because 0 is not an option.
1. site is hard to work out & place a bet.
2. takes 48hrs or more to process your withdrawal.
3. takes even longer to payout via visa debit card even if you have fast bank.
4. they will charge you a fee to deposit & withdraw money into your account.
5. you have been told, read other feedback.
6. stay away

5 mai 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to care@heyspin.com with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
HeySpinCasino Team.

Noté 1 sur 5 étoiles

Scammers

Scammers. Be aware. Google meanwhile has removed their app from their playstore

19 mai 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to care@heyspin.com with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
HeySpinCasino Team.

Noté 1 sur 5 étoiles

STAY WELL CLEAR SCAM COMPANY

Absolute scam of a company. Spent £3000 in a week and won 550. So I withdrew the £550 for it to hit my bank account and to be instantly taken back by them. Contacted the bank and they said is was a error from the sender. So I contacted hey spin they said it will take 4days come back then. So 4 days later I try contact them again and they must of blocked my live chat. I waited over 2 hours for a reply and nothing. So I got my partner to open a account on the same device I use to play on. He opens an account and proceeds to open live chat to instantly get a response. This site should be shut down just reading all the over comments absolutely disgusting behaviour after taking so much money from people

18 mai 2023
Avis spontané
Logo de Heyspin

Réponse de Heyspin

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to care@heyspin.com with the subject "trustpilot review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
HeySpinCasino Team.

Noté 3 sur 5 étoiles

Quick to take your money but not so quick to payout

Minimal about of slots available, so so on the win ratio. The only complaint I really have is that I'm still waiting on a 800 withdrawal which has been pending for three days. I really don't understand why it takes so long when other sites pay out instantly. Due to this I won't be playing again.

11 mai 2023
Avis spontané

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