We received a warm welcome from David. He carried out the necessary tests and gave a very clear and precise explanation of my condition. We were made to feel completely at ease throughout the whole c... Voir plus
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Lisez les avis des autres
A great friendly and warm welcome on my arrival.Each part of the appointment explained during examination,so i could understand the process which put me at ease alot.I attended the Dunalk branch in Co... Voir plus
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Anthony in Ards is terrific, an asset to your team. He displays a quiet patience, and listens attentively to how I am experiencing sounds. Then, supports me that over the last 3 years I have left hear... Voir plus
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Everything was explained in great detail and in very casual manners.also I would recommend them to anyone who is going for hearing test for the first time.
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À propos de l'entreprise
Écrit par l'entreprise
We are specialists in hearing loss and hearing aids in Ireland. We provide digital hearing aids & free hearing tests at your local Hidden Hearing clinic.
Coordonnées de contact
Block 5 Waterside Innovation Campus, Citywest, Dublin 24, D24 X7FT, Dublin, Irlande
- 1800818808
- info@hiddenhearing.ie
- hiddenhearing.ie
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hearing test.
Went to my appointment.today with hidden hearing in portadown and found the experience very comfortable and profestional.
5 octobre 2026
Réponse de Hidden Hearing Ireland
Thank you for your kind words Philip. We're so pleased to hear you had a comfortable and positive experience with our team in Portadown. We really appreciate your feedback and look forward to welcoming you back.
The Customer Care Team
Requirements
Found the staff to excellent and professional. Tended to my requirements of my hearing problems. Offered a good aftercare and warranty service.
2 octobre 2026
Réponse de Hidden Hearing Ireland
Thank you George for your kind feedback. We're pleased to hear our team looked after your hearing needs professionally and that you were happy with the aftercare and warranty service we provide.
The Customer Care Team.
A satisfied customer
Enda the audiologist was extremely patient and understanding on my visit to Hidden Hearing. He made the process of purchasing a pair of hearing aids very easy and recommended the best hearing aid to suit my needs.
1 octobre 2026
Réponse de Hidden Hearing Ireland
Thank you Kevin for taking the time to share your experience. We're so pleased Enda was patient, understanding, and able to make the process easy for you. We truly appreciate your feedback.
The Customer Care Team.
The service you provide is impeccable,
The service you provide is impeccable,
Very professional.
The staff are very attentive
24 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you for your lovely feedback Bryan! We're so glad you found our team professional and attentive. We really appreciate your support.
The Customer Care Team
Annual hearing test
Annual hearing test. Very comprehensive and everything fully explained.
30 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you for your kind feedback. We're so pleased to hear that you found your annual hearing test thorough and easy to understand. We really appreciate you taking the time to share your experience. 😊
The Customer Care Team
Theodora is so Professional and lovely…
Theodora is so Professional and lovely to deal with.
29 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you Brenda for your kind feedback. We're delighted to hear that Theodora was so professional and lovely to deal with. We'll be sure to pass on your comments to her. We appreciate your support and look forward to assisting you again in the future.
The Customer Care Team
A worthwhile review.
My audiologist Eric was extremely helpful and informative. This was a review Consultation and Eric’s knowledge at each stage of the process was excellent. He showed me how to use the App more effectively ensuring I will definitely get the most from my Hearing Aids. The Receptionist was very friendly and welcoming. Overall a very positive experience.
29 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you Mairin for taking the time to share your feedback. We are delighted to hear that Eric was so helpful and informative throughout your review consultation. It's wonderful to know that his expertise and guidance, particularly in helping you make the most of your hearing aid app, enhanced your experience and confidence in using your hearing aids.
We are also pleased that you found our receptionist friendly and welcoming, as providing excellent customer care from start to finish is very important to us.
Thank you again for your kind comments. We truly appreciate your support and look forward to seeing you again in the future. 😊
The Customer Care Team
Excellent customer service from…
Excellent customer service from receptionist to audiologist
29 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you Phil for your kind feedback. We are delighted to hear that you received excellent customer service from both our receptionist and audiologist. Your comments are greatly appreciated .
The Customer Care Team.
Great
Great manner in staff, enjoyed consultation, have to decide now what i will do
28 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you for your feedback. I'm glad you had a positive experience with the staff and consultation. Please take the time you need to consider your options, and don't hesitate to get in touch if you have any questions.
The Customer Care Team.
Everything from the start to the finish…
Everything from the start to the finish was very professional and very informative.
29 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you Caroline for taking the time to share your feedback. We greatly appreciate your kind words and are delighted that your experience was both professional and informative from start to finish.
The Customer Care Team
Excellent experience
I found Mr. WALSH, David, very friendly. He has an easy manner. He explained what he was going to do clearly and succinctly. Giving a typed report at the end was an added bonus. It is great to have a base line to watch my hearing in future years. Deafness is a big thing in my family. Good experience. Wonderful to get a free test to encourage people to take care of their hearing.
28 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you for your lovely feedback. We're delighted to hear that David provided a friendly, professional service and explained everything clearly. It's great to know that the hearing report was helpful and will serve as a useful baseline for the future. We appreciate your support and are pleased that you had such a positive experience.
The Customer Care Team
Excellent service.
The appointment was arranged speedily and conveniently. In the course of the session with Natalie in the Coleraine branch she demonstrated great personability, interest and professionalism.
16 septembre 2026
Réponse de Hidden Hearing Ireland
Hi John! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Natalie in the Coleraine clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Staff very good at explaining the…
Staff very good at explaining the problems I had and how they could help
18 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you for sharing your four-star review Myra!
Your feedback is important to us and we're delighted that you shared your review about your recent experience with us.
The Customer Care Team.
I was treated like a king and not…
I was treated like a king and not rushed with anything
18 septembre 2026
Réponse de Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
First class service lady was kind…
First class service lady was kind patient understanding and so helpful.
17 septembre 2026
Réponse de Hidden Hearing Ireland
Hi Patricia, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Hidden Hearing is a TOTAL RIP OFF
I bought Hidden Hearing aids for my husband 😱 the audiologist hadn’t a clue ( took a really trained one from HH to show the difference)! He actually further damaged his hearing, and they never really fit right, till the real audiologist fitted them properly, years later🥺 BY then one had died and couldn’t be revitalised! HIDDEN HEARING IS A TOTAL RIPE OFF!!!!
24 septembre 2026
Avis spontané
Réponse de Hidden Hearing Ireland
Dear Maureen,
We are truly sorry to hear about your husband's experience. Your feedback is invaluable, and we would appreciate the opportunity to look further into the matter.
Please reach out to our customer service team at 01 517 39 00 choosing option 3 for Customer Care or customercare@hiddenhearing.ie so we can address your concerns directly.
The Customer Care Team
Ivor was great to explain all issues…
Ivor was great to explain all issues and made it so easy
24 septembre 2026
Réponse de Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with Ivor and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Staff were pleasant and confident
Staff were pleasant and confident. Time spent explaining the process and results.
24 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you so much for the glowing five-star rating Ken.
Your feedback means a lot to us, and we're thrilled to know that you had a positive experience with us.
The Customer Care Team
Thank you for a thorough hearing test…
Thank you for a thorough hearing test and very helpful information for going forward. A very helpful experience carried out by a very pleasant member of staff. Many thanks.
24 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you so much for the glowing five-star rating _!
Your feedback means a lot to us, and we're thrilled to know that you had a positive experience with us
The Customer Care Team.
Friendly staff
24 septembre 2026
Réponse de Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
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