We received a warm welcome from David. He carried out the necessary tests and gave a very clear and precise explanation of my condition. We were made to feel completely at ease throughout the whole c... Voir plus
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Lisez les avis des autres
Anthony in Ards is terrific, an asset to your team. He displays a quiet patience, and listens attentively to how I am experiencing sounds. Then, supports me that over the last 3 years I have left hear... Voir plus
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A great friendly and warm welcome on my arrival.Each part of the appointment explained during examination,so i could understand the process which put me at ease alot.I attended the Dunalk branch in Co... Voir plus
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I had my yearly check up with Theodora in Drogheda this morning. The staff are very friendly and helpful in this practice and it is spotlessly clean. What really stood out with Theodora is the attenti... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are specialists in hearing loss and hearing aids in Ireland. We provide digital hearing aids & free hearing tests at your local Hidden Hearing clinic.
Coordonnées de contact
Block 5 Waterside Innovation Campus, Citywest, Dublin 24, D24 X7FT, Dublin, Irlande
- 1800818808
- info@hiddenhearing.ie
- hiddenhearing.ie
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Extremely disappointed after spending…
Extremely disappointed after spending £3,500 on hearing aids three years ago that nobody thought to tell me at the time that in three years I would need to spend another £4000 to hear properly, had I been aware that the hearing aids couldn’t be adapted to my hearing needs as each year past I would of just settled for the cheaper ones in the beginning. Not impressed that there nothing they can do to help me unless I spend that amount of money yet again. Possibly naive but absolutely will NOT be recommending anyone to hidden hearing.
14 septembre 2026
Réponse de Hidden Hearing Ireland
Hello
We are truly sorry to hear about your experience. Your feedback is invaluable, and we would appreciate the opportunity to investagate the matter.
Please reach out to our customer service team at 01 517 39 00 choosing option 3 or customercare@hiddenhearing.ie so we can address your concerns directly.
Thank you for bringing this to our attention.
Réponse de Hidden Hearing Ireland
Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team.
Réponse de Hidden Hearing Ireland
Hi Tony Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Réponse de Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
I felt I was looked after in such a…
I felt I was looked after in such a professional way. Everything was made perfectly clear during my appointment. I was not rushed in any way and came away quite happy to go ahead with my decision to go ahead with my hearing aids.
11 septembre 2026
Réponse de Hidden Hearing Ireland
Hi Elva Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Réponse de Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team.
Professional member of your staff with…
Professional member of your staff with a total knowledge of his service to the public.
Very informative of my needs for better hearing. Brian - a true gentleman.
10 septembre 2026
Réponse de Hidden Hearing Ireland
Hi Norman! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Brian. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Very nice audiologist
Very nice audiologist, who explained me very well about my condition further actions to do, he is actively listening too. Also the equipments are too nice and uprodate
10 septembre 2026
Réponse de Hidden Hearing Ireland
Hi Julie Thank you so much for your review, we are absolutely delighted to receive your very kind five-star rating!
It's fantastic to know that you were happy with your experience with us and that the hearing test to be thorough and our staff very friendly. Your feedback motivates us to continue providing excellent service and support to all of our clients!
The Customer Care Team
Réponse de Hidden Hearing Ireland
Hi ED, Thank you so much for your review, we are absolutely delighted to receive your very kind five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients!
The Customer Care Team
Excellent service
8 septembre 2026
Réponse de Hidden Hearing Ireland
Hi Anne Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
The audiologist Des was professional…
The audiologist Des was professional and courteous.
The examination itself was thorough and every test was carefully explained.
8 septembre 2026
Réponse de Hidden Hearing Ireland
Hi AdrianThank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Des, Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Efficiency and honesty
David was punctual sufficient and polite. I have some hearing loss but He didn’t try to talk me into getting hearing
aids. I will definitely go back again for a further test in the next few months to check if there is deterioration.
8 septembre 2026
Réponse de Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
I didn’t even want to give one star…
I didn’t even want to give one star they are so bad! Having confirmed my appointment twice I received a call from Brian one of the managers at 12noon informing me casually that my appointment for 12noon wouldn’t be going ahead I was shocked at how inconsiderate & disrespectful of my time he was… I didn’t wait to hear the excuse I told him to forget about it & remove me from his list!!
8 septembre 2026
Avis spontané
Réponse de Hidden Hearing Ireland
Hi Fiona
Your satisfaction is our top priority, and we regret that we did not meet your expectations.
Could you please contact us at 01 5173900 choosing option 3 for Customer Care or customercare@hiddenhearing.ie to discuss this further? We are committed to looking into this matter to see why this occurred .
The Customer Care Team
Réponse de Hidden Hearing Ireland
Hi _! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Very professional and very pleasant…
Very professional and very pleasant experience.
7 septembre 2026
Réponse de Hidden Hearing Ireland
Hi Liam, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please reach out to us by email, phone or via our social media channels.
Your satisfaction is our priority, and we're here to support you on your hearing journey. If there's anything you need, please don't hesitate to reach out.
Best Regards,
The Customer Care Team
Réponse de Hidden Hearing Ireland
Hi Brian, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Réponse de Hidden Hearing Ireland
Hi _! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Excellent Service
I had a great experience and Hidden Hearing assured me about my hearing and the action I need to take in years to come to ensure my hearing is maintained. All the staff were very professional and friendly.
3 septembre 2026
Réponse de Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Annual hearing review with Brian Daly.
Brian clearly explained how the hearing test would be conducted, and after the test he reviewed the test results with me against the test from 12 months ago.
Great experience with a knowledgeable person who put me at ease right from the start of my appointment. I have nothing but respect and admiration for the professionalism with which he conducts his work.
27 août 2026
Réponse de Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
This was a very positive experience for…
This was a very positive experience for me. The thought of requiring hearing aids filled me with dread but I had a very helpful initial consultation with Darren then had my ears cleaned a few days later with the two staff whose names I wished I could remember but they were brilliant. Then today with Darren again I got to test the hearing aids and the science of hearing was so brilliantly explained , thank you everyone.
3 septembre 2026
Réponse de Hidden Hearing Ireland
Hi _! Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Your satisfaction is our priority, and we're here to support you on your hearing journey. If there's anything you need, please don't hesitate to reach out.
The Customer Care Team
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