HIES Avis 

1 389
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had already had a some quotes from other solar companies, and I almost went with another company, a dear friend and colleague passed me details for this company, really pleased I did, Andrew and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Solar is a big investment with a slow return - Optimising is important and also having the assurance, just in case something goes wrong. HIES gives you that assurance and ensures compliance with stan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m very happy with the installation process. The staff (Sham I think his name is) who first attended to market the product was very knowledgeable. The whole process went very smoothly and installa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

HIES is committed to the highest standards in consumer protection for the home energy sector. Through our Chartered Trading Standards Institute (CTSI) approved Consumer Code and Alternative Dispute Resolution (ADR) service, we promote fairness, accountability, and protection for both homeowners and installers.


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4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(1 389)

409 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

HIES

Yes the understanding about the product and good communication on there part would recommend this

4 mars 2026
Avis spontané
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Réponse de HIES

Good morning, Paul. We are pleased to hear that you are happy with the service you have received from HIES. Thank you for taking the time to leave a review. Kind regards, HIES.

Noté 5 sur 5 étoiles

DomElec are a company that's put's the…

DomElec are a company that's put's the customer first being polite and friendly from their office staff and also the installation team, great job thanks.

17 mars 2026
Avis spontané
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Réponse de HIES

Hi there, thank you for taking the time to leave a review. We are thrilled to hear that Domelec Electrical & Solar Limited was polite and friendly. Kind regards, HIES.

Noté 5 sur 5 étoiles

Installation performed very quickly

Installation performed very quickly, to the highest standard, by highly qualified technicians. We highly recommend Titan Energy Solution.

16 mars 2026
Avis spontané
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Réponse de HIES

Good afternoon. We are delighted to hear that your installation was to the highest standard. Thank you for leaving a review. Kind regards, HIES.

Noté 5 sur 5 étoiles

Great communication

Great communication, professional and genuinely helpful

20 mars 2026
Avis spontané
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Réponse de HIES

Hi there, Zoe. Thank you for taking the time to leave a 5-star review - We really appreciate it. Kind regards, HIES.

Noté 5 sur 5 étoiles

Solar panel and EV charger

Mark thoroughly explained the whole process which made it easier to make the decision… I took my time.

Installation was as promised and there were no glitches.

All staff very professional.

12 février 2026
Avis spontané
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Réponse de HIES

Good morning, Isobel. Thank you for taking the time to leave a positive review. We are pleased to hear that your installers were professional throughout your installation. Kind regards, HIES.

Noté 5 sur 5 étoiles

final future proof for heating

I was particularly impressed by how smoothly the whole process went and ultimately how quickly the team took out my old system and got the new one running. I was never for one day without hot water. And it was very thoughtful indeed to provide me with heaters for the few days of no heat. The professionalism of the team was incredibly tidy and at the end of each day my home was made tidy and ready for the next day. They kept me informed throughout the process so I always knew what the next stage was. It made the transition much easier from day to day. Where possible they found solutions to hiding pipe work for which I am very grateful.
It’s a relief to have a reliable heating and water system without the regular breakdown of my old boiler. I can certainly recommend Global to anyone thinking of a new heat pump system. The process took 4 days to complete and 1 day to commission it and it was a pleasure to have them in my home.

16 février 2026
Avis spontané
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Réponse de HIES

Hi there, Mo. Thank you for leaving a review. We are delighted to hear about your positive experience with your installers and how impressed you are with the process. Kind regards, HIES.

Noté 5 sur 5 étoiles

Totally impressed with the company that…

Totally impressed with the company that installed the heat pump.

24 mars 2026
Avis spontané
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Réponse de HIES

Good morning, thank you for taking the time to leave a review. We are thrilled to hear that you are impressed with your installers. Kind regards, HIES.

Noté 5 sur 5 étoiles

Highly recommended ,very efficient .

26 mars 2026
Avis spontané
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Réponse de HIES

Hi there. We are pleased to hear that your installers were very efficient and that you would highly recommend them. Thank you for leaving a review. Kind regards, HIES.

Noté 5 sur 5 étoiles

Great team

Great team, very happy with their install.
John was very good, explain well, quote was accurate from the start. Discussed several options together.
Result is outstanding

9 mars 2026
Avis spontané
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Réponse de HIES

Good morning, Cecile. Thank you for taking the time to leave a positive review. We are pleased to hear that you are happy with your installation. Kind regards, HIES.

Noté 5 sur 5 étoiles

Reassuring to have HIES vetting…

Reassuring to have HIES vetting contractors before investing large sums of money. I’ve had no issues with my installer but it’s good to know I have support if needed

9 mars 2026
Avis spontané
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Réponse de HIES

Good morning, Alan. We are delighted to hear that you feel reassured. Thank you for leaving a positive review. Kind regards, HIES.

Noté 4 sur 5 étoiles

All staff were very polite and went…

All staff were very polite and went above our expectations in ensuring that there was very little damage to existing flooring. They made sure that their equipment was stored tidily throughout the fitting and ensured that we were happy with their installation and positioning of radiators, etc.

9 mars 2026
Avis spontané
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Réponse de HIES

Good morning, Rupert. Thank you for leaving a review. We are thrilled to hear that your installers were very polite during the installation. Kind regards, HIES.

Noté 5 sur 5 étoiles

Fully satisfied

I was fully satisfied from start to finish. The salesperson was very informative and the installation went very smoothly. I would definitely recommend this Company.

12 mars 2026
Avis spontané
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Réponse de HIES

Good morning, thank you for leaving a positive review. We are pleased to hear that you are fully satisfied with your installation. Kind regards, HIES.

Noté 5 sur 5 étoiles

Every thing was explained as to what…

Every thing was explained as to what was happening and the tradesmen were absolutely top notch

4 mars 2026
Avis spontané
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Réponse de HIES

Good morning. We are pleased to hear that your installers were top-notch. Thank you for taking the time to leave a review. Kind regards, HIES.

Noté 5 sur 5 étoiles

Solar panels and a Tesla 3 battery

I had solar panels and a Tesla 3 storage battery lfitted by Octopus Energy and the whole purchase and installation went so smoothly and easy. The installation team were excellent keeping us up to date with the installation progress. The installation took two days and the team were very tidy.

10 mars 2026
Avis spontané
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Réponse de HIES

Hi there, Philip. Thank you for leaving a review. We are delighted to hear that your installation with Octopus energy went smoothly. Kind regards, HIES.

Noté 5 sur 5 étoiles

First class job!!!

Every stage of the project that was expected to be done was exactly on time. And went like clockwork. Materials that was used are of a high quality. Workers just new what they were doing and made such a great job.
Could not fault the anything, and we are delighted with the results.
Well done!

10 mars 2026
Avis spontané
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Réponse de HIES

Good morning, Linda. We are pleased to hear that you are delighted with the installation. Thank you for leaving a positive review. Kind regards, HIES.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, kept me up to date with the solar installation and they vetted my installer.i didnt realise but they protect the deposit along with insuring the installer's guarantee is valid

6 mars 2026
Avis spontané
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Réponse de HIES

Hi there, David. We are pleased to hear that you have received an excellent service. Thank you for taking the time to leave a review. Kind regards, HIES.

Noté 5 sur 5 étoiles

It's really good to know that our solar…

It's really good to know that our solar system has protection and that HIES is on hand should any unforeseen issues or problems arise. I would urge ensuring that companies are registered with HIES before committing to installing solar and or battery.

6 mars 2026
Avis spontané
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Réponse de HIES

Hi there, Stuart. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.

Noté 5 sur 5 étoiles

Very quick service

Very quick service - friendly staff - and very neat work

4 mars 2026
Avis spontané
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Réponse de HIES

Hi there, we are delighted to hear that your installers were friendly. Thank you for leaving a positive review. Kind regards, HIES.

Noté 5 sur 5 étoiles

The experience from the sale person to…

The experience from the sale person to the installation team and follow up after installation was a great experience, thank you

5 mars 2026
Avis spontané
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Réponse de HIES

Good morning, we are pleased to hear that you had a great experience from start to finish. Thank you for leaving a review. Kind regards, HIES.

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