HIES Avis 

1 389
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had already had a some quotes from other solar companies, and I almost went with another company, a dear friend and colleague passed me details for this company, really pleased I did, Andrew and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Solar is a big investment with a slow return - Optimising is important and also having the assurance, just in case something goes wrong. HIES gives you that assurance and ensures compliance with stan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m very happy with the installation process. The staff (Sham I think his name is) who first attended to market the product was very knowledgeable. The whole process went very smoothly and installa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

HIES is committed to the highest standards in consumer protection for the home energy sector. Through our Chartered Trading Standards Institute (CTSI) approved Consumer Code and Alternative Dispute Resolution (ADR) service, we promote fairness, accountability, and protection for both homeowners and installers.


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4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 389)

409 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

No problem from start to finish

No problem from start to finish

8 juin 2026
Avis spontané
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Réponse de HIES

Good morning, Raymond. Thank you for taking the time to leave a review. We’re delighted to hear that there were no problems from start to finish. Kind regards, HIES.

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish, highly recommend great peace of mind given, great product

27 mai 2026
Avis spontané
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Réponse de HIES

Hi there, Kev. Thank you for taking the time to leave a positive review - we really appreciate it. Kind regards, HIES.

Noté 5 sur 5 étoiles

Seem less service from start to finish…

Seem less service from start to finish thanks All tradesmen were knowledgeable and tidy and quick.

26 mars 2026
Avis spontané
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Réponse de HIES

Good morning, Dave. Thank you for leaving a positive review. We’re thrilled to hear that your experience with your installer has been seamless. Kind regards, HIES.

Noté 5 sur 5 étoiles

We were very pleased with how the team…

We were very pleased with how the team worked with a professional attitude. The before and after service was excellent, highly recommend there work to anyone.

6 juin 2026
Avis spontané
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Réponse de HIES

Good morning, Gareth. We’re pleased to hear that you would highly recommend your installer. Thank you for taking the time to leave a review. Kind regards, HIES.

Noté 5 sur 5 étoiles

A good team turned up with a great team…

A good team turned up with a great team leader.
He made sure everything went smoothly.very satisfied

18 mai 2026
Avis spontané
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Réponse de HIES

Good morning, Stephen. Thank you for taking the time to leave a review. We’re delighted to hear that everything went smoothly. Kind regards, HIES.

Noté 5 sur 5 étoiles

Very helpful and easy to deal with

Very helpful and easy to deal with. Would fully recommend

4 juin 2026
Avis spontané
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Réponse de HIES

Hi there, John. We’re pleased to hear that your installers were very helpful and easy to deal with. Thank you for taking the time to leave a review. Kind regards, HIES.

Noté 5 sur 5 étoiles

Staff was to deal with

Staff was to deal with

7 juillet 2026
Avis spontané
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Réponse de HIES

Good morning, Paul. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.

Noté 5 sur 5 étoiles

This company give you piece of mind

This company give you piece of mind. They are very professional and experienced and support you through the installation of your equipment and beyond.

3 juillet 2026
Avis spontané
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Réponse de HIES

Good morning, David. Thank you for your review. We’re delighted to hear that we’ve provided you with peace of mind. Kind regards, HIES.

Noté 5 sur 5 étoiles

Excellent customer care and great…

Excellent customer care and great workmanship. The solar panels were great quality as well. I would recommend.

12 juin 2026
Avis spontané
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Réponse de HIES

Good morning, Terence. We’re pleased to hear that your installers demonstrated great workmanship. Thank you for taking the time to leave a review. Kind regards, HIES.

Noté 5 sur 5 étoiles

Excellent Service

A great company to deal with. From the initial appointment to the final installation, they have done everything possible to make it a smooth experience. I would definitely recommend Home Comfort Enterprises to anyone considering having solar installed.

8 juin 2026
Avis spontané
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Réponse de HIES

Hi there. Thank you for your positive feedback. We’re delighted to hear that you received excellent service from your installer. Kind regards, HIES.

Noté 5 sur 5 étoiles

Well co-ordinated and professionally…

Well co-ordinated and professionally installed. Looks great on a slate roof !

30 juin 2026
Avis spontané
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Réponse de HIES

Hi there, Richard. We’re thrilled to hear that your installers were well coordinated and professional. Thank you for leaving such a positive review. Kind regards, HIES.

Noté 5 sur 5 étoiles

HIES have kept in contact to tell us…

HIES have kept in contact to tell us know about the service they provide. This gives us confidence that we have some back up should things go wrong.

6 juillet 2026
Avis spontané
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Réponse de HIES

Good morning. We’re delighted to hear that you have confidence in HIES. Thank you for taking the time to leave a review. Kind regards, HIES.

Noté 5 sur 5 étoiles

Nice to know we're in safe hands.

Nice to know we're in safe hands and that they are independent of Octopus themselves.

6 juillet 2026
Avis spontané
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Réponse de HIES

Hi there, Colin. Thank you for taking the time to leave a 5-star review. We’re delighted to hear about your positive experience with Octopus. Kind regards, HIES.

Noté 5 sur 5 étoiles

Octopus Energy Team where excellent…

Octopus Energy Team where excellent every step of the way,electrician and solar panels installation guys where so lovely and explained everything

4 juin 2026
Avis spontané
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Réponse de HIES

Good morning, Gary. Thank you for leaving a review. We’re thrilled to hear that Octopus was excellent every step of the way during your installation. Kind regards, HIES.

Noté 5 sur 5 étoiles

Good installation the team were onsite…

Good installation the team were onsite promptly and were friendly and professional

5 juin 2026
Avis spontané
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Réponse de HIES

Good morning, Paul. We’re delighted to hear that your installers were friendly and professional. Thank you for taking the time to leave us a review. Kind regards, HIES.

Noté 5 sur 5 étoiles

Excellent treatment from Solar Armour

Excellent treatment from Solar Armour, thoroughly recommended as kept me informed all the way from start to finish, with any problems sorted out immediately.
High recommended.

3 juin 2026
Avis spontané
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Réponse de HIES

Good morning, Colin. We are pleased to hear about your positive experience with Solar Armour. Thank you for taking the time to leave a review. Kind regards, HIES.

Noté 4 sur 5 étoiles

Great design by Tony Chatwin and…

Great design by Tony Chatwin and specification of installation equipment.
Installation team left a mess in 1 room and left some tools behind. We had to clear this up, but our follow up with Energywin was thorough and done to our satisfaction.

3 juin 2026
Avis spontané
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Réponse de HIES

Good morning, Paul. Thank you for taking the time to leave a review. We are delighted to hear that the installation was completed to your satisfaction. Kind regards, HIES.

Noté 5 sur 5 étoiles

A first class team.

All the personnel I dealt with were knowledgeable, communicative and took time to answer questions, a good job by all.

19 juin 2026
Avis spontané
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Réponse de HIES

Good morning, Terence. Thank you for taking the time to leave a review. We are thrilled to hear that your installers did a great job. Kind regards, HIES.

Noté 5 sur 5 étoiles

HEIS scheme gave me full confidence in…

HEIS scheme gave me full confidence in going ahead with my ASHP order and piece of mind during the installation.

28 mai 2026
Avis spontané
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Réponse de HIES

Good morning, Alan. Thank you for taking the time to leave a review. We are delighted to hear that HIES gave you peace of mind throughout your installation. Kind regards, HIES.

L’expérience Trustpilot

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