hifimusicsystems.co.uk Avis 

44
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Reading previous reviews I can understand other people’s gripes as I’ve had in the past from other sellers. However I purchased a Houston XP HiFi system from them and was delighted with the overall... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from placing order to receiving. The system was well packed and protected within a sturdy cardboard box. Installation was simple with only having to connect speakers. Quality of soun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole process from ordering to delivery was very good. The system came well packaged with additional smaller items arriving in a separate delivery. I’ve already had hours of enjoyment playing all... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Contacted them about problem with belt drive,it keeps slipping off,I've tried numerous times. The balance of arm is not easy to get right either.Product is good quality though.Customer service,well n... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de musique
  2. aussi dans
  3. Magasin de matériel Hi-Fi
  4. Magasin Hi-Fi

Écrit par l'entreprise

Welcome to HiFi Music Systems, the UK’s premier distributor of Steepletone products. We specialise in offering a wide range of high-quality jukeboxes, record players, music systems, and unique audio products designed to enhance your home listening experience. As an authorised Steepletone distributor, we guarantee authentic products and exceptional customer service. Explore our carefully curated collection of retro jukeboxes, Bluetooth music players, and vinyl record players – perfect for music enthusiasts who value both quality and style. Whether you’re looking for a modern HiFi music system or a vintage-inspired jukebox, we have the perfect solution to suit your needs. Our products combine cutting-edge technology with timeless design, delivering rich, clear sound for every listening preference.


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4,3

Excellent

TrustScore 4.5 sur 5

44 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(44)

42 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to purchase from

Easy to purchase from. Excellent service. Great equipment. Highly recommend.

11 septembre 2026
Avis spontané
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Réponse de hifimusicsystems.co.uk

Thanks for leaving the great review it's much appreciated 👍

Noté 5 sur 5 étoiles

I am very pleased with this product and…

I am very pleased with this product and would recommend to anyone thinking of buying one. I love that I can record my records onto USB. Thank you.
Delivery was quick and well packed.

10 septembre 2026
Avis spontané
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Réponse de hifimusicsystems.co.uk

Hi we're pleased you're happy with the unit purchased thanks for leaving the great review it's much appreciated 😀

Noté 5 sur 5 étoiles

Reading previous reviews I can…

Reading previous reviews I can understand other people’s gripes as I’ve had in the past from other sellers.
However I purchased a Houston XP HiFi system from them and was delighted with the overall service. A great price for this little 6 in 1 system with WiFi speakers that put out a great sound.
Delivery date was met on time and overall well happy.

9 septembre 2026
Avis spontané
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Réponse de hifimusicsystems.co.uk

We're pleased you're happy with the unit purchased and the service you've received thanks for leaving the very nice review

Noté 5 sur 5 étoiles

Excellent service from placing order to…

Excellent service from placing order to receiving. The system was well packed and protected within a sturdy cardboard box. Installation was simple with only having to connect speakers. Quality of sound is good and have enjoyed trying out the various devices, I have yet to try downloading onto USB stick. The instructions are fairly straightforward to apply. Really pleased with purchase.

25 août 2026
Avis spontané
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Réponse de hifimusicsystems.co.uk

We're pleased your happy with the quality of the unit purchased thanks for leaving the great review

Noté 5 sur 5 étoiles

Amazing product and first class customer service

Amazing product and first class customer service. I bought a system for my husband's birthday and paid for express delivery. I had a message from Mark telling me when to expect it from FedEx and saying they would contact me on the day to let me know a time. On that day, I'd heard nothing from FedEx so contacted HiFi Systems worrying it wasn't coming. I expected a delay in a response but within five minutes Mark messaged me back with FedEx delivery information and time to expect it. It was delivered as Mark had advised. My husband is a nightmare to buy for but he absolutely loves the hifi- the sound quality is amazing! I would definitely recommend.

3 septembre 2026
Avis spontané
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Réponse de hifimusicsystems.co.uk

Thanks for leaving the fantastic review we're pleased your husband is happy with the unit and the service we provided

Noté 5 sur 5 étoiles

Throwback music enjoyment!

The whole process from ordering to delivery was very good. The system came well packaged with additional smaller items arriving in a separate delivery. I’ve already had hours of enjoyment playing all my vinyl, CD’s and tapes. I love that I can also use the Bluetooth to stream music too. It’s being used daily. I can definitely recommend

3 septembre 2026
Avis spontané
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Réponse de hifimusicsystems.co.uk

Thanks for leaving the great review it's very much appreciated happy spinning 😀

Noté 3 sur 5 étoiles

Contacted them about problem with belt…

Contacted them about problem with belt drive,it keeps slipping off,I've tried numerous times.
The balance of arm is not easy to get right either.Product is good quality though.Customer service,well not very good sadly.

1 septembre 2026
Avis spontané
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Réponse de hifimusicsystems.co.uk

Hi Dawn, we're sorry to hear this we'll forward your comments over to the manufacturer regarding issues with the drive belt and the balancing of the arm.
Apologies on behalf of customer services.

Noté 1 sur 5 étoiles

Very poor

Very poor. We ordered and were informed of a new stock 28 July. Emailed twice, no reply just to find out the status of our order - NOTHING! Tried to phone the company, just ring with a message saying I’m top of the queue- waited half an hour for someone to answer STILL NOTHING. We have already paid for this order… so upsetting

3 août 2026
Avis spontané
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Réponse de hifimusicsystems.co.uk

Hi sorry about this the new stock is arriving this week. All back orders will be processed and dispatched ASAP.
You'll receive notifications once your order has been processed and dispatched
Thanks for your continued patience.

Noté 5 sur 5 étoiles

Personal CD player

Bought a personal CD player. The information on website was very good , the service and the delivery was very fast, so all in all a big thumbs up 👍

29 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Nice combination of retro and modern capabilities

The item is a nice combination of proper retro system with the added bluetooth capability so "modern tech" is still compatible.

7 juillet 2026
Avis spontané
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Réponse de hifimusicsystems.co.uk

Thanks Graham for leaving your review pleased your happy with the unit ordered

Noté 5 sur 5 étoiles

Thank you to Mark

Having placed my order, I realised that I had ordered the wrong model. I contacted the sales department and received a reply from Mark who advised me to re-order the correct model and further advised that a refund for the original order would be given. Unfortunately due to an error on my part, I re-ordered from a different company. Mark telephoned me immediately and assisted me in rectifying my error.
I cannot thank Mark enough for his courtesy, kindness and help during this process.
My new order, The Phoenix model, has arrived and the refund for my original order has been made.
My grateful thanks again to Mark for his patience and understanding.

31 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

One track wonder for me!!

Arrived ok but on the first track - and it was sounding good just packed up!! Really disappointed- will try another manufacturer as this quality for the money is not acceptable.

23 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Swift & positive

My order was received in good time in well packaged box. All was as expected. I had reason to contact the Company in advance of the delivery and my response was swift and positive.

15 mai 2026
Avis spontané
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Réponse de hifimusicsystems.co.uk

Thanks for leaving the great review it's much appreciated.

Noté 5 sur 5 étoiles

Cannot fault the service from these…

Cannot fault the service from these guys!
Superb price for a really nice player and the delivery was very fast too.
Thank you for the superb service 👌

12 mai 2026
Avis spontané
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Réponse de hifimusicsystems.co.uk

Thanks for your review pleased your happy with the service you received and the unit purchased.

Noté 4 sur 5 étoiles

Would buy from here again

Came when promised hifi works well and sounds nice

15 mai 2026
Avis spontané
Logo de hifimusicsystems.co.uk

Réponse de hifimusicsystems.co.uk

Thanks for leaving your review it's much appreciated.

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