Hifonix Avis 

The company and owner believes in providing an excellent level of service and advice to it's customers. The item I ordered was no longer available and over a phone call a replacement was suggested. What I received was a superb product that hit my requirements perfectly and is exactly what I wanted. Absolutely brilliant advice and the follow up discussions have been invaluable.

Purchased headphones at the London CanJam Aaseem was really helpful and informative

Good advice and good service as you’d expect from Hifonix

I bought a Digital Audio Player and new headphone cables from Hifonix. Aseem was brilliant in his advice and guidance in steering me through what was for me a new area the hifi world. Delivery was well organised and on time. Aftercare was excellent on setting up my player. Excellent customer service by people that are passionate about what they do. Competitive on price too. Highly recommended.

Bought a Cayin DAP a couple of weeks back and went back to get the Cayin C9 amp - seriously this place is amazing. Great friendly no rush service, passionate about music people, good prices and really important that they carry stock, you don’t have to wait the majority of the time for stock to be ordered! Highly recommend hifonix for all musical needs.

Obscenely amazing quality of service. I was given the truth from an expert and walked away with the absolute best auido headphone setup for my budget, if you are passionate about sound, there is no better place in the UK.

Just got my Arya Organics today and love them already. Wanted to extend a thanks to Aseem for the personal touch he showed throughout the process. There was mix-up early on with delivery from Hifiman to the store but Aseem was up front, honest and open about things gave me a discount and kept in touch until the headphones were at the store and dispatched. Great customer service and I won't be hesitating to give Hifonix my repeat custom in the future.

Loved every second of our visit. Amazing service. No pressure, just great discussion around equipment and music…. Can’t wait to go back for another purchase. New TT already sounds amazing!!! ❤️

Recently purchased a portable DAC/amp (L&P W4EX) from Hifonix. Customer service was fantastic and item turned up the next day.

I did have an issue with some damaged packaging in transit (not Hifonix fault but that of DPD) I just made them aware of it but wasn’t expecting anything. However Hifonix promptly called me and refunded me £20.

Will certainly be using hifonix again. Excellent experience.

Assain did me a good deal with my chord power amp, no hassles, delivered happy.thanks again alan m

Great advice, relaxed atmosphere to listen to products in shop. Good coffee.

Great contact and product
thank you

Needed to upgrade my small speakers (Dali Fazon satellite ) to achieve greater soundstage - apart from budget also needed to ensure her indoors was happy with the look etc . Asseem absolutely smashed it on both counts with a demo of the Audiovector QR3.
Always a relaxed no sales pleasure when visiting the Hifonix store.Speakers delivered (within 3 days of order ) and set up by John who certainly knows his hi fi !Over the moon with the QR3 performance and the bonus is the wife is happy with the white floor standers that blend in with the existing decor. Big thank you to the guys from Hifonix .

The personal touch is unusual and excellent - phoning me on receipt of the order to thank me for my custom, informing me of the delivery details, giving me advice about the need to run the headphones in, and suggesting that I consider a cable upgrade at some point in the future in order to get the best from the product.
The item was delivered the next day as promised, and the quality and finish of it have exceeded my expectations.
I am very happy to have bought from this company.

Aseem and John provided an extremely professional and friendly approach to helping me select the first hi-fi purchase I have made for some time.
I have now entered the 21st century!
Their expertise was fundamental in guiding me to a set up combining Naim and Ruark which I am sure will reopen my ears and mind to new listening experiences over the next few years.
I know that I will be in good hands if I need support or choose to improve on the items I have recently purchased, with no pressure to spend beyond my limits!
Thanks to both of you.

Love the new stylus. It sounds fabulous I did have 1 before but sold it with my old deck. So went for the same and yes I do love the sound it bring t my vinyl records. Thanx again very fast delivery and responsible price

A online purchase made after telecom to confirm stock. Very helpful on the telephone & the item was despatched the same day & delivered the next day. I would very definitely use this Company again. A great experience

Excellent place to shop online. I received my confirmation for shipping and tracking information under 3 hours. On top I received a phone call by their team to confirm the order will be delivered next day. Thank you team Hifonix!

Very helpful and knowledgeable. Will recommend a better sounding combination even if it's £300 less! As it was in my case, and they were right. Worth my respect, I'll return.

Cheers! Guys.

Amazing customer service! Got quick recommendations, the delivery was quick despite being an international item and the product quality was amazing!