Hippodromeonline Avis 

Funding withdrawal unnecessary delays...

I funded two transactions by PayPal on Friday evening, the funds went through instantly - very good!

When I went to withdraw the funds, they are still say in a pending queue. It turns out they give you a 48 hour cooling off window before giving you the funds, whereby you can instantly put them back in your live account.

They also then take after 48 hours up to 24 hours for processing.

Refunds with PayPal are instant, in the same way that payments are instant.

This is a blatant scam - they try to force the gambler to gamble more by holding on to their money and not letting them withdraw.

Thank you Sharifudeen, you were extremely helpful and quick!

My agent monique was absolutely brilliant. Very helpful and answered every question promptly. Great customer service :)

They are part of betway group , won £14000 but they said because I self excluded with betway ( which had expired ) they closed my account and kept the money . Steer clear of them

Friendly, helpful, real people not bots. 5/5.

Had a small query so i used there chat facility, where someone was available straight away. My issue was resolved in less than 5 mins and the staff member was so friendly and helpful. Would recommend to all.

The hippodrome online casino is 100% in every way. I like to visit land based and online casinos and have tried and tested them all! I've received very poor service at some but since giving hippodrome online a go I've been impressed the whole way. Even their land based casino is the most proffesional, sophisticated & extravagant out of all casinos I have ever visited. As always I was a bit sceptical about giving online casino a go after bad experiences with other casino brands so was very impressed when using hippodrome online their deposit options are quick and easy, customer service are always at the end of a phone or click of an email they go out of their way to make you feel comfortable and fully in the know with everything that's going on, if your lucky enough to win then they process withdrawals very speedily without delay. You can trust this company is genuine and very professional. Please have fun and gamble responsibly ~1happycustomer~

I started playing at Hippodrome a few days ago and I have to say I'm very satisfied with the customer service Special thanks to (Sharifudeen) who helped me with every question I had. Very good games and a lot of fun. The live dealers are very nice and allways smiling. keep it up!! :D :D Recommended Casino for sure!!

Always good promotions and prizes!

Might be one of the best casinos out there. Customer service helped me with one issue and there's new games every now and again. The tournaments prizes are good.

Hippodrome has a bonus for me every day. I also like the games and the friendly support.

Fantastic website, great selection of the latest games and speedy payouts. Thanks Hippodrome :-)

Well, I just can say good things about Hippodrome Casino because I won a decent amount of money with only £100 deposit. Withdrawal was fast and Chat Support was really nice (thanks for your help Kate, by the way). Maybe I was just lucky but the overall experience was very nice :D

Very good casino in aspects. best online support . Will answer any questions, very quick to respond and very friendly. Payment from withdrawal is quick. Finally plenty of bonuses.
The only thing to beware of- is bonuses are added automatically added which for me i like! If you are wanting to play straight money it is worth contacting support before depositing.

I joined Hippodrome and deposited £40 which they matched as a promotion. When I tried to withdraw my winning they said I had to spend OVER £7000 with them before I could withdraw any winnings

I left it a while and decided to try them one more time as I liked some of their slots & deposited £20 being careful not to select any promotions. To my suprise when I went in to the game there was £40 . I felt concerned that it was now all play money. Again I won and again I can't withdraw. So, this is how it works.

1 - advertise a great match fund promotion
2 - let the player win and get hooked
3 - refuse to pay out winnings until you spend your initial deposit by nearly 400 times
4- keep deposit.

Cost to Hippodrome - £0 . It is smoke and mirrors. I am £60 worse off which they now have, multiply this by all the other poor suckers and you are talking £000,000's. I may have lost it playing on a real game, but as I won easily on both my first and second log ins I realise they are not real games - just something to make you believe you are playing whilst they fleece you.

Do not play on this site

hippodrome is reliable and trustworthy, I have made 3 successful withdrawals from them since opening the account just a few months ago, no quibble, no fuss. I use the 24 hour live support frequently to save time if I am unsure of any details and I have never been disappointed, I am always offered new bonuses, free spins etc and that's along side the deposit bonuses. of course they all have wagering requirements as standard but you're almost guaranteed a win. Don't be greedy though and be patient because I browsed the casino via the mobile app just the other day and discovered 30 free spins on my favourite game that I had no idea about, I soon noticed they had sent me an email notifying me of a 'little surprise' in my account. I was thrilled.
BUT LET ME WARN YOU, please do not attempt to play with bad connection problems as some games are slower than others, ON THE PLUS SIDE...if you do get disconnected unexpectedly your game will start where you left off when you re-enter, so don't panic - your free spins trigger is safe and right where you left it :-D.
The staff are more than helpful, so please be nice, they are lovely wuvly peeps!