The outfit is beautiful and I really like it. However, I received the wrong size for the bottom. I ordered a small, but I received a medium instead. Apart from the sizing issue, everything else is lov... Voir plus
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Hey I loved the mustard kameez everything was perfect. Except Royal Mail refused to give me my package because instead of my address being put as number 6 it was 7 after 10 mins of arguing I had to sh... Voir plus
Very impressive Hira Textiles ! Thank you. Easy website to order from and true to life images. I received my outfits within 3 days. Very responsive customer service. My lawn dresses are lovely too.... Voir plus
L'entreprise a répondu
Dress had areas where it was the thread was clogged up. I tried to contact the company several times but no reply not happy with the Customer Services at all. They have even got back to me. I had to p... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hira Textiles is one of the UK's largest Asian fashion retailer. We endeavor to provide our customers with quality goods and quality at market-leading prices.
Coordonnées de contact
536 Stratford Road, B11 4AJ, Birmingham, Royaume-Uni
- 07851370991
- support@hiratextiles.com
- hiratextiles.com
3,5
Moyen
444 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Very bad dress quality small trousers…
Very bad dress quality small trousers even not small size
25 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
The customer service is very poor
25 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Loved the suit… amazing quality.
Loved the suit… amazing quality.. got soooo many compliments :)
24 juin 2023
As a regular customer I’m finding this…
As a regular customer I’m finding this whole refund process a bit frustrating! First refund request with no reply and too that it’s only in a credit note!!
Why do I have to wait for a refund instruction??? Why don’t they get back?
Shame I don’t think I’ll be shopping here again.
30 juin 2023
Avis spontané
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Very nice and great full .
9 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Amazing
Amazing quality dress was better than the picture excellent customer service will be ordering from them in the future. Excellent choice and you can pay using Klarna which is a bonus😀
22 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Very disappointed with the size it…too long
Very disappointed with the size it didn't fit my daughters very long they were ment to wear it today for Eid. I brought the wright size but length wise too long.
20 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future. If you would like to change sizes then you can exchange too, sizes can vary from brand to brand.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Absolutely gorgeous outfit...
Absolutely gorgeous outfit. Looked exactly like the picture and the quality is fab. I will definitely be purchasing from here again as they always have a range of affordable yet fashionable outfits.
21 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
I love this company..and I love my…
I love this company..and I love my product I buy from you.
8 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Quick delivery and top-notch quality
Quick delivery and top-notch quality. I will buy more dresses in future. Thanks:)
21 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Couldn't supply the order that was…
Couldn't supply the order that was originally ordered, then then replaced with a different item, and that turned up faulty.
With 2 faults from there end they can only still only give credit note!
21 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
AVOID BADBAD
First they cancel my order saying the size I ordered was out of stockk then I place order without realising there is child suits to! I placed order for dress thinking it's adults it was child's size! Emailed them 10 times WhatsApp 50 times no reply at all! Crap service never again il try sending it back thts postage wasted n headache never again 1 star even too good for these people
26 juin 2023
Avis spontané
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Item arrived dirty
Item arrived dirty. No time to return/exchange. Have requested to be compensated for this.
20 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
The product was good it’s only the…
The product was good it’s only the colour I thought was not lighter than the picture.
20 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Beautiful dress
19 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Not very good.
19 juin 2023
Its vwry nice 👍
17 juin 2023
Réponse de Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
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