History Extra Avis 

I'm a long standing subscriber to BBC History magazine, now called History Extra. No issues with the paper magazine which I still get monthly but my subscription should allow access to the articles and videos on the History Extra website. Since renewing my sub in Nov 2025 I've been unable to do this. Numerous calls to the Immediate Media Helpdesk, have established this is because of IT problems when the subscription number was changed after webuysubscriptions stopped handling these and Immediate Media took over the process and my subscription number was changed. The Helpdesk staff are nice but unable to do anything. I have been told several times they are very sorry and my case will be "escalated" but nothing ever happens. Annoying to see the extras advertised in the mag but unable to access them (yes I have tried to "Link Subscriptions", it doesn't work). Situation still unresolved in Jul 2026 !! seems to me that IM are dragging down a good product and have no idea how to resolve what should be a very simple IT glitch. Exasperated, have decided not to renew when the sub expires.

When I first ordered History Extra ( a birthday gift for my son) there was a problem with the order ( never arrived). I got back in touch with Immediate Media,explained over the phone what happened. I spoke to a lady called Angel and she was so kind and helpful. Straight away Angel was able to solve the problem straight away. My son enjoys the History Extra magazine and can't wait for the next one to arrive

A well produced and very informative magazine . The range of articles means that there is something to appeal to a wide variety of people .

The variety of stories but there are too many war stories for my liking.

Nice reading great articles

Easy online access. Varied articles written by experts.
What more would you want?

It's a great site for podcasts with a huge variety of topics from across the huge span of history.

I really enjoy the History magazine. It’s informative, interesting & thought provoking.

Love the mags and the online content!
I feel like it's great value and the magazine always arrives on time. Can't recommend it enough to fellow history enthusiasts

Not up to the bbc magazine it has replaced. I will not be renewing my subscription.

Interesting articles, fact based history, not idiotic fictionalized opinions. I appreciate that History Extra leaves politics to the politicians.

I really look forward to my magazine every month. I always go to the crossword first in an effort to keep my brain alert. Articles are very interesting.

Excellent interesting well written articles

The magazine is great, besides very informative articles, I love the book reviews (almost always find at least to put on my reading list) and the calendar of events, which I always refer to when planning my trips.
My real complaint is with the customer service. I've had to change my address twice in the last 2 years and I found it challenging to complete. The masthead should have a section pointing to the exact customer service website that can accomplish this in a few minutes, instead of making a phone call or spending too much time on your website trying to figure out where to go to make a change.
Also, with my last renewal, I never received a renewal notice nor could I renew easily on your website. After my subscription expired I finally received a email asking me to come back for a good rate. When I called to renew at the stated rate the woman argued with me that she couldn't renew my subscription nor at that rate. I had to get a manager involved to accomplish my renewal. Process was terrible. I am a USA customer and subscriber for several years and this last go around was extremely difficult when they haven't been in the past.

I really enjoy the British bent on American History or history that has been taught in America about other events or cultures

It was great sorting the problem.
However it was wrong having to cancel my subscription due to the gross mishandling of a duplicate subscription by fish somebody.theybwere disgraceful

Itcovers awide range of subjects. One point. I would like to see indentured lanour covered. Than you for an interesting magazine which I pass on to my 23yr old grandaughter who is doing history at school.

I like English history and you stories are great.

Enjoy the in-depth articles that go beyond regular writings.