HMG Clothing Avis 12

If you're having issues with returns, send him a message on Instagram.

He's a one man band so cut him some slack.

Great quality gear. Sizes large, so maybe go down a size.

Have returned or for exchange of size. 4 weeks of trying to get comms on every platform available and just been ignored. £38 down, asked for a refund if exchange not possible. Ignored. Will raise it with credit card company. Probably won’t order from here again. Poor advert for smaller veteran owned business.

They use Evri, tracking says 'delivered', but there is no proof (just a pic of some cloth). Not responding to emails. Probably just lost 50+ quid, what a shame.

Ordered a Vintage Grey T shirt on the 22nd December as this wasn't a Xmas present but needed it for January 26. I have ordered in the past from HMG with no problems.
I awaited the 10days to print and the Xmas holiday, there was nothing on their site to say anything other. I emailed and received an auto reply till the 5th which had gone past. Complete radio silence on all emails.i was just about to hit my bank on 19th and received a dispatch notice. Cutting it short ive received a Green T Shirt completely NOT what I ordered ! ONCE AGAIN radio silence on the return of this un ordered poor quality t shirt. Personally there just chucking out unsold old stock in the hope folks keep it and ignoring all requests for a return and refund.
I hate giving veterans bad reviews but this truly does take the """. Looking at others unhappy reviews I'd give it a wide birth its not what is was, gone down the pan. Back to my bank

Do not buy from here !! I ordered a top for my partner on the 6th December and was patient for the 10 working days they estimate delivery to be. Did not receive a confirmation it had been shipped and when emailing customer service it was just an automated email saying closed till 5th Jan. Since then emailed multiple times and DMd on instagram and no reply, so i have no top and no refund!

I ordered Christmas presents on 3rd of December,
Chased and chased up until Christmas. Gave them Benefit of the doubt but even still having to chasing endlessly they've then started ignoring my emails and now I've had to raise a fraudulent case on my bank against this company

Great t shirts,fast postage.
My favorite shop for phys kit.
Thanks.

First order from HMG, ordered yesterday and arrived today. Great quality and designs. Highly recommended

What can I say. Waited over a month for my order of 2 shirts. Had to ask several times why the delay, was told was down to a supplier issue! Shouldn’t have to ask that many times though.
Finally received my order today and whilst the fit on both are good I am failing to see why these cost as much as they do. Definitely not worth the price being charged. I have bought better quality shirts for far less in sports shops.
Sorry to say I won’t be buying again or recommending.

Communication could be better , however I recieved a full refund for unavailable t shirt . Thanks ☺️

special forces more like special needs..what a p # s take of a company.. robbing b…
Sent a t shirt back in June for exchange and nothing.. stay clear of this con man.. disgrace to the armed forces I’d expect nothing less from a sailor anyway.. 😂

Terrible Customer service. Bought a Top and it did not fit. Followed the return policy and emailed several times. No response. They still continually send marketing emails. Avoid this company.