This is now my 'go to' site for anything home related. I found a surveyor via this website who has been very helpful. I have sent a couple of emails to Homeowners alliance and each time, had a ve... Voir plus
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Lisez les avis des autres
HOA provides a wealth of information, and in particular for us, for new build homes. We have found them the go to website for unbiased accurate information. Really clear and simple presentation help... Voir plus
(I got a bit excited when writing version 1 of this and in light of the very professional response, if toned it down... a lot). Please don't give any oxygen to the Rightmove index (which doesn't use... Voir plus
L'entreprise a répondu
We are in the process of buying a leasehold apartment in a building with two other apartments in it. Both of the other two are freehold but through some unknown historic reason ours isn’t. We hav... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The HomeOwners Alliance champions the interests of Britain’s homeowners and aspiring homeowners, providing unbiased and practical advice as well as services you can trust whether you are buying, selling or owning your home. We can connect you to conveyancers, surveyors, estate agents and mortgage brokers. We use Reviews.io on our website so the reviews below are not verified customer views
Coordonnées de contact
Royaume-Uni
- 020 3397 3292
- hello@hoa.org.uk
- hoa.org.uk
4,7
Excellent
115 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Disappointing valuation and laughable rental figure.
Thought I would try there valuation to see what value they put on a property I was doing up for rental.. and also what rental value they put on it compared with the local estate agents..
Let’s put it this was .. Zoopla was pretty close £800.. estate agents £850…. these guys a frankly laughable £560…
1 juillet 2025
Avis spontané
Réponse de HomeOwners Alliance
Hi Simon, I'm disappointed to learn that our rental calculator seemed to differ with the others you have tried.
We are looking into your query as to why the average rental valuation in this case was significantly lower than the other tools you have used.
Our online rent calculator is based on property type, location and local demand. The data is updated monthly and to make sure it's working well, a sample of the estimates are checked against actual property data. Instead of giving one rental valuation, our tool provides a range, so I'm not sure why you ended up with one value of £560. It is possible to get differences between online valuation tools because of differences in valuation methods.
We view the tool as a good place to start for a rough idea of the rent you can expect but we always advise people to check rent estimates with a few local lettings agents for a more realistic market picture.
Paula
Be very careful with these two…
Be very careful with these two companies.
Please read my recommendation carefully regarding when to buy with them and when not to.
If the bank gives you a free valuation (do not buy), as most banks only do an internal assessment and won't send you the document they'll ask for (and they know this and take advantage of it).
If you pay for your bank's valuation: then you can buy the policy, as you'll have the evidence to back up that the valuation was low.
I purchased Home Buyers Protection Insurance from HomeOwners Alliance . who work in conjunction with Rhino Protect Insurance, Legal Claims Department, Windsor House, Troon Way Business Centre, Humberstone Lane, Thurmaston, Leicester, LE4 9HA
I began the processing of the indemnity claim submitted on my behalf on May 27, 2025, at 11:38 a.m. It has now been almost a month, and despite multiple attempts to communicate with this company since the aforementioned date, I, Mr. Germán Alfonso Cepeda Pérez, have still not received a verdict or the timely payment of the indemnity for which this policy was specifically contracted. I only receive emails stating that they are still studying my case. All requested evidence has been duly submitted, clearly demonstrating my entitlement as the policyholder to the said indemnity.
As you can see, the handling of this matter is disastrous and a constant mockery, clearly designed to avoid paying the indemnity.
27 mai 2025
Avis spontané
Réponse de HomeOwners Alliance
Dr Mr Perez,
I am sincerely sorry that you have been unhappy with how your claim has been handled. You put in a claim for costs because you have said that your mortgage lender’s valuation is less than 90% of the sum you have offered for the property.
After you submitted your claim, Rhino Insurance (FCA registered 772055) got in touch with you asking for additional information. Rhino was asking for confirmation from your lender that the property was downvalued and by how much. You provided a mortgage illustration document which sets out the key terms and conditions of the mortgage offer but it did not include the mortgage valuation conducted by the lender.
There was a delay in processing the claim as Rhino was waiting for further information from you which they did not receive. This delay is unfortunate but they didn’t want to reject the claim outright. Since you published this review, Rhino has been in contact with you to explain the information they require from you. They have asked for the email or letter you received from your mortgage broker or lender confirming that your property has been down-valued. Unfortunately, you have been unable to provide this information.
Rhino have said that they would be willing to revisit the claim if you can provide written evidence that the property has been down-valued.
Lots of helpful information
Lots of helpful information. Much cheaper quote for EPC. Thanks
11 juin 2025
Avis spontané
The information that I didn't know…
The information that I didn't know regarding buying a new property and selling my property many thanks
9 juin 2025
Avis spontané
Homeowners Alliance answered a lot of…
Homeowners Alliance answered a lot of my questions which was very helpful
4 juin 2025
Avis spontané
Réponse de HomeOwners Alliance
That's great to hear. Come back and visit us again soon.
Useful website
Useful answering questions about selling shared ownership property
1 juin 2025
Avis spontané
Réponse de HomeOwners Alliance
Thank you for taking the time to leave us a review. We are always pleased to hear that our information is useful.
Straightforward advice
Clear and easy to understand. Useful "questions to ask" sections. Simple language and straightforward advice.
30 mai 2025
Avis spontané
Réponse de HomeOwners Alliance
Thanks for the feedback! We try our best!
Lots of useful information
Lots of useful information, but within minutes of entering my phone number into their "find an estate agent" form I started receiving spam calls.
27 mai 2025
Avis spontané
Réponse de HomeOwners Alliance
I'm sorry to hear that you were unhappy with the service. We have tried to make it as clear as possible when you give permission that you may be contacted by a maximum of two of our partners. Some users find this service useful. It is also necessary that we do this in order to cover our costs of running the website and providing our free to read content and using our tools for example - Compare Estate Agents, Moving Costs Calculator and many others.
Very useful resource, will look into their other services.
Googling "questions to ask when viewing a home to buy" turned up a very helpful resource on this site.
22 mai 2025
Avis spontané
Réponse de HomeOwners Alliance
Thanks for the feedback! We put a great deal of effort in keeping our content accurate and up to date. I'm glad you found our site useful and we hope you visit again soon.
"Home Owners Alliance" is not an…
"Home Owners Alliance" is not an alliance of home owners. It's another "advisory" company which makes it's money via the connections it makes between you and property businesses such as conveyancers, surveyors, builders, banks etc. They're not "on your side"... they're on their clients side and, therefore, biased in favour of them.
22 août 2024
Avis spontané
Réponse de HomeOwners Alliance
Thank you Peter for taking the time to leave a review and I'm sorry to read that you don't believe we are on your side.
You are right we do provide services to help homeowners connect with the services they are looking for, such as local surveyors or conveyancers. The feedback we get from many users is that they welcome the opportunity to shop around and compare quotes without leaving our site.
We get a small fee for this which means we can continue to provide our content and guidance for free, as well as to conduct research and to run our consumer campaigns on a variety of issues such as scrapping stamp duty for everyone buying a home to live in, reforming leasehold and modernising the homebuying and selling system to just name a few.
We choose our partners very carefully and they do not influence the editorial content across our site. We take data privacy very seriously and will never pass on personal information without upfront consent.
Paula
Horrid experience..
Within seconds of asking for surveying help I was inundated with emails and phone calls, it was horrendous. I stupidly gave my info as like others I thought they were like a charitable advice bureau instead they are brokers for lots of companies who take your info and abuse it. Do not use this company. On other review sites, the comments are dubious..
27 février 2024
Avis spontané
Réponse de HomeOwners Alliance
I’m sorry to hear that you felt you were inundated with calls. Many of our visitors find our Find a local surveyor service very helpful to quickly connect with local surveyors and get upfront quotes. It is of course optional, you enter details of the property you are buying as well as your name and email. You have the option to not enter your phone number.
Here you will see some of the other verified reviews we have received through reviews.io. This platform has been approved by Google as meeting its criteria for collecting and sharing authentic customer feedback.
I also found the most wonderful surveyor through HOA - he was so thorough and provided a very detailed report at a reasonable cost.
Really helpful information about the current housing market and in helping to find an excellent surveyor.
Got a Chartered Surveyor and quote within seconds and didn't have to create an account or anything complicated like that.
Kind regards,
Paula
Thank you so much Anthony for your help…
Thank you so much Anthony for your help with the information you gave tonight on my loan modification. You held my hand through all my tears and made a phone call to the proper channels to get hold of the person we needed. Again Anthony...thank you and God Bless!
22 février 2024
Avis spontané
Don’t waste your time
The name makes it sound like it is some charity set up to help home owners. It is not. They effectively sell your details to estate agents for a fee. You end up bearing the cost through higher estate agents fees. These middlemen are completely unnecessary and just increase the cost. Much better to simply phone up three local estate agents and get them around.
1 février 2024
Avis spontané
Réponse de HomeOwners Alliance
Hi, I expect you used our Find an estate agent service which allows you to find and compare the performance of your local estate agents. With the latest performance data from over 18,000 estate agents across thousands of different websites, you can compare
- Average time to sell a property like yours
- How often they achieve the asking price
- How successful they are at selling similar homes
- Reviews
To cover the costs of running this service, some users may be contacted by one of our estate agent partners. We make this clear and ask for upfront consent.
We always recommend in our guides that people should get at least 3 quotes but many find our tool a useful way to shortlist the 3 agents you want to contact. For example, here is one comment we received:
Yes! I found out new important information, which I will use. I wanted to see if an agency, I knew about, was still performing better than others in my area.
We do not agree that we increase the amount of commission charged by estate agents as we do not get a percentage of the commission but a small ‘marketing’ fee. In fact, we are proud that our advice guides give people the knowledge to negotiate successfully. See for example our guide on how you can save money on your estate agent fees.
https://hoa.org.uk/advice/guides-for-homeowners/i-am-selling/how-much-should-i-pay-the-estate-agent/
Kind regards,
Paula
Waste of Time
They try to give you 'advice' on subjects you haven't even mentioned but can't help you on the matters you've contacted them for. Their advice can be poor. They batten down ideas you have about your problem.
22 mars 2020
Avis spontané
Réponse de HomeOwners Alliance
I'm sorry to hear that you were not happy Janet. We are a property advice website and try our best to help homebuyers, sellers and owners. I've also noticed that you left a much more positive review the year before. You said...
I have found them to be packed with facts and really helpful. They provide lots of written information that's difficult to find anywhere else around all sorts of subjects to do with property.
https://www.reviews.io/company-review/store/hoa-org-uk1/5984681
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