Took my late husband's Michell Synchro turntable into the Glasgow store for them to have a look as it hadn't been used for a long time. They checked it over and had it up and playing in no time. Would... Voir plus
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Lisez les avis des autres
Ordered the wrong product called and asked to cancel the order. The company acted quickly cancelled the order and refunded the payment. Good service
The only retailer I contacted who told me the whole picture of one of the items I had originally wanted. I dealt with three different people and all were very helpful indeed - their advice matched e... Voir plus
L'entreprise a répondu
6 months ago i purchased some equipment from the Glasgow store both members of staff Jesse and Anna were amazing and helped me make the 4 hour round trip worth the drive . 6 months later i had broken... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Online retailer of Audio and Visual equipment. Set apart from the rest by our in house experts that help our customers around the UK create their perfect home systems. Stores in Glasgow & Aberdeen.
Coordonnées de contact
441 Holburn Street, AB10 7GU, Aberdeen, Royaume-Uni
- 01224 585713
- info@holburnonline.co.uk
- holburnonline.co.uk
4,8
Excellent
493 avis
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A répondu à 100 % de ses avis négatifs
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Michell Gyro SE
Great audition with Jesse, he answered all my questions and was happy to swap out cartridges so I could make an informed decision. I'll definitely be using them again when I'm after a Gold Note phono stage later this year.
28 février 2026
Avis spontané
Réponse de Holburn Online
Hi there,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
The Best retail experience ever!
Went to the shop not knowing exactly what I really wanted.
Anna made some recommendations, Jesse demonstrated the equipment.
Both listened to what I wanted, excellent recommendations, and I now have a sound system that works for me and all well within my budget.
Cannot recommend highly enough
13 février 2026
Avis spontané
Réponse de Holburn Online
Hi John,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Rega turntable
Bought a Rega turntable could not have been better service, all setup and ready to go would definitely use again.
13 février 2026
Réponse de Holburn Online
Hi there,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Hi-Fi
Buying hifi equipment
Immediate response on buying item,as described ,happy with price,well packaged, quick dispatch, courier used DHL very poor lied and left at wrong address on pavement beside road luckily saw email an retrieved quickly so all ended well.
15 février 2026
Réponse de Holburn Online
Hi Andrew,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Good reliable and fast service
13 février 2026
Réponse de Holburn Online
Hi John,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Réponse de Holburn Online
Hi Peter,
Thank you very much for taking the time to leave us a review. We are pleased that you had a good experience. If you feel there was something we could have improved on, please do let us know.
Kind Regards,
Holburn Online
Fantastic service at Glasgow Audio.
Fantastic service at Glasgow Audio.
If you need help deciding what to buy, you've come to the correct place at Glasgow Audio.
5 février 2026
Réponse de Holburn Online
Hi Stewart,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Once again a very good shopping…
Once again a very good shopping experience at Glasgow audio. I popped into the shop to purchase the Ruark R410 which they had in stock. Another happy customer.
7 février 2026
Avis spontané
Réponse de Holburn Online
Hi Brian,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Needing my old hi-fi repaired I looked…
Needing my old hi-fi repaired I looked at the reviews and thought this looks good. But after going on their website and leaving messages and emails they have failed to respond to any of them, which is frustrating. Finally received an answer, after I posted a review, saying they couldn't repair it as it was old and not one of their mainline brands and to try elsewhere.
9 février 2026
Avis spontané
Réponse de Holburn Online
Hi Charlie
Thank you for your feedback.
We're very sorry your email/message went unanswered.
We offer in-house repair services and warranty claim facilitation for selected items only. Typically for current items that fall into our official mainline brands.
As such we would be unable to repair your Akira tapedeck. We recommend contacting a vintage Hi-Fi repair specialist for jobs like this. Jim at JSL electronics worth a look.
Best Regards,
Holburn Online
Réponse de Holburn Online
Hi William,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Wait time
Every day foy4 days received e mail cancelling my delivery after getting time off work This was not Holborn fault.it was H D L delivery service
31 janvier 2026
Réponse de Holburn Online
Hi Kim
We're very sorry to hear you experienced such a delay from DHL and inconvenience to your work schedule. We understand how frustrating that must be.
We depend on courier services to deliver our items in a timely manner across the UK, however we have no direct control over DHL when it comes to local delivery/depot problems.
We shipped your order same-day as the order was placed with us on a 24 hour service, it's very dissapointing to hear that DHL have let you down.
Thank you for your feedback.
Best Regards,
Holburn Online
I'm very happy on receiving my Atlas 5…
I'm very happy on receiving my Atlas 5 Din cables from Holburn. They have enhanced my hi-fi system too a different level. I'm hearing instruments never heard before in my varied CD collection. Special thanks goes to Jesse for that special touch.
4 février 2026
Réponse de Holburn Online
Hi Robert,
Thank you very much for taking the time to leave us a review. We are pleased that you had a good experience. If you feel there was something we could have improved on, please do let us know.
Kind Regards,
Holburn Online
Great experience!
I had a great experience with Jesse at Glasgow Audio.
I went in looking for advice on upgrading the cartridge on my Rega Planar 1 Plus and ended up having a really relaxed, honest and helpful conversation.
Jesse took the time to understand my system and how I actually listen to music, rather than pushing the most expensive option.
He recommended a Nagaoka cartridge, handled the installation and setup free of charge, and explained everything clearly and without any pressure.
The result has been fantastic — a warm, engaging sound that fits my system perfectly and has genuinely made me enjoy my records even more.
It’s refreshing to deal with someone who clearly knows their stuff and puts musical enjoyment first.
Highly recommended if you’re looking for proper advice and a friendly, knowledgeable service.
24 janvier 2026
Réponse de Holburn Online
Hi Andrea,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Very quick and helpful customer service.
14 janvier 2026
Réponse de Holburn Online
Hi Andrew,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Got the right object on time
21 janvier 2026
Réponse de Holburn Online
Hi Rupert,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Great customer service
Fantastic service start to finish.
Even provided me with a loan of an item until the correct one came into stock.
Highly recommended.
17 janvier 2026
Avis spontané
Réponse de Holburn Online
Hi Kenny,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Fine online purchase experience
Good online shop and keen price for Audioquest optical cable. Delivery tracking facility was excellent and courier phoned before arrival at my home. Delivery time not as prompt as Amazon which sets the benchmark in this regard but, on this occasion, Amazon was more expensive for this item.
7 janvier 2026
Réponse de Holburn Online
Hi Steve,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Réponse de Holburn Online
Hi Ali,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Réponse de Holburn Online
Hi Mark,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Replacement cartridge
I was given excellent advice about which cartridge to buy as a replacement for my 40+ year old item. The delivery was super fast so that was good too.
I would have given five stars had I been asked for a signature on delivery and there was a delivery note . Happily things turned out well.
5 janvier 2026
Réponse de Holburn Online
Hi Neil,
Thank you very much for taking the time to leave us a review. We are pleased that you had a good experience.
Kind Regards,
Holburn Online
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