Holburn Online Avis 

493
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Took my late husband's Michell Synchro turntable into the Glasgow store for them to have a look as it hadn't been used for a long time. They checked it over and had it up and playing in no time. Would... Voir plus

Noté 4 sur 5 étoiles

Ordered the wrong product called and asked to cancel the order. The company acted quickly cancelled the order and refunded the payment. Good service

Noté 5 sur 5 étoiles

The only retailer I contacted who told me the whole picture of one of the items I had originally wanted. I dealt with three different people and all were very helpful indeed - their advice matched e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

6 months ago i purchased some equipment from the Glasgow store both members of staff Jesse and Anna were amazing and helped me make the 4 hour round trip worth the drive . 6 months later i had broken... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel Hi-Fi
  2. Magasin Hi-Fi
  3. Magasin de matériel home cinéma
  4. Magasin de télévisions

Écrit par l'entreprise

Online retailer of Audio and Visual equipment. Set apart from the rest by our in house experts that help our customers around the UK create their perfect home systems. Stores in Glasgow & Aberdeen.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

493 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(493)

112 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very fast delivery

Very fast delivery, very friendly service and good price.

15 janvier 2026
Avis spontané
Logo de Holburn Online

Réponse de Holburn Online

Hi Ian,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

Excellent staff

Excellent staff, knowledgable, very pleasant and go out of their way to make sure that the customer is happy. I have total faith in all of the staff at Glasgow Audio that's why I have been a customer for about 10 years and would never think of going to any other audio shop.

8 janvier 2026
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Réponse de Holburn Online

Hi Malcolm,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Noté 5 sur 5 étoiles

Item delivered promptly and well…

Item delivered promptly and well packed. Very clear communication. Ex demo pre amp in perfect condition with original packaging and accessories.
Many thanks.

31 décembre 2025
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Réponse de Holburn Online

Hi Neil,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 1 sur 5 étoiles

The item hasn't arrived and I haven't…

The item hasn't arrived and I haven't had any communications. I emailed yesterday politely requesting an update on the order after a week of silence and didn't even get a reply.

5 janvier 2026
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Réponse de Holburn Online

Hi Owen

Our apologies for the lack of communication, your email got caught in our Junk filter on Sunday Afternoon when the shop is closed and unstaffed, we don't re-open until Tuesdays. When we've tried to call you there is no option for leaving a voicemail.

We strive to get every order delivered within 2-3 Business Days, usually within one day most times, stock permitting. Your current order is due with you tomorrow, the first order was delivered to you within 1 day of you placing your order.

We appreciate your feedback.

Kind Regards,
Hoburn Online

Noté 5 sur 5 étoiles

Helpful staff and easy process

An easy transaction to complete online and friendly, helpful staff to talk to for clarifications. Overall a really easy, efficient and helpful process.

30 décembre 2025
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Réponse de Holburn Online

Hi Jonathan,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

Hegel 190v. Holborn Online - great service

I purchased a Hegel 190v from Holburn online on the Sunday before Christmas. It was an ‘open box’ offer that was too good to miss. To my amazement, I received the shipping notice on the same day. It was picked up on the Monday and delivered on the Tuesday. Many thanks for your brilliant service. Although it was ‘open box’, it had all the original packing and in perfect condition. I might add that it has totally transformed my Dynaudio Special 40 speakers. My music has been taken to another level. Money well spent! I would have no hesitation in recommending Holburn online. Many thanks.

21 décembre 2025
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Réponse de Holburn Online

Hi John,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

Great customer service and a vey good…

Great customer service and a vey good selection of high quality audio equipment.
Fast and secure delivery

19 décembre 2025
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Réponse de Holburn Online

Hi Barry,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

Great service

Great service! Hard to find spare parts, in stock, competitive price, delivered soooo quickly and realistic delivery price.

18 décembre 2025
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Réponse de Holburn Online

Hi There,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

I went back to Holburn HiFi in Aberdeen…

I went back to Holburn HiFi in Aberdeen , 38 years after buying my first system from them, to upgrade my Dual 505 turntable. The staff had all changed but I still got the same knowledgable advice, the same friendly service and a choice of high quality products.
My only complaint was the price of their turntables has gone up a lot!!:-)
What a great store and glad to see they are still there and doing well after all this time.
Well done and many thanks for all your help for my 60th!

16 décembre 2025
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Réponse de Holburn Online

Hi Ian,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

Upgraded at no extra cost to me

Sold out of last cable listed online so Holborn sent me the next cable in the range at no extra cost despite being a little more expensive. You can’t ask for or expect a better response than that.

9 décembre 2025
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Réponse de Holburn Online

Hi Des,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

Open Box sale speakers

Open Box sale speakers
Arrived mint condition
Promptly
Highly recommend

2 décembre 2025
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Réponse de Holburn Online

Hi Matt,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

It was an excellent experience

It was an excellent experience! From start to finish it was efficient, friendly and helpful. The goods were as described and had been handled well all the way from Scotland to my home. Comms were quick and exactly as needed. I would highly recommend this dealer.

3 décembre 2025
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Réponse de Holburn Online

Hi Vaughan,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

Seamless transaction

Seamless transaction. Sorry for the delay in responding but had to wait for my hifi guru to set it up. I’m a very happy person 👍

17 novembre 2025
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Réponse de Holburn Online

Hi Steve,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

Super service

Super service, great price and fast delivery!

22 novembre 2025
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Réponse de Holburn Online

Hi Pat,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

Good stuff

As usual, a great store with great people.

27 novembre 2025
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Réponse de Holburn Online

Hi Paul,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Noté 5 sur 5 étoiles

Very prompt

Very prompt, efficient and helpful service - particularly when I inadvertently put down the wrong collection point!

26 novembre 2025
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Réponse de Holburn Online

Hi there,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

Relaxed and all about the music

It was my first time visit to Holburn Online and we were made to feel very welcome. I had just bought my first turntable after many months of thinking about it, a Rega Planar 3 RS. Christian showed us how to set it up in the listening room and he played a few records for us. I had also been contemplating upgrading my speakers but was honestly lost in what to go for considering my budget. The speakers I had were more than adequate but in a large living room, although they had a lot of detail, they lacked the bass to fill the room. Christian demonstrated some Fyne Audio floorstanders and I was sold. I know it's a cliche, but I heard deep bass drums on a very familiar song that I had never heard before. The speakers were amazing. Christian was more than patient with us as we played many tracks that morning and we hadn't even requested a listening appointment. Christian explained everything thoroughly and never pressured us to buy, just was laid back and looked like he was enjoying the songs along with us. We had to look through their vinyl collection, but had to stop as they had so many excellent records, otherwise I would have spent much more than I already had. Having recently moved to the Aberdeen area, I was wondering where I should buy my next hifi items from and I am more than glad that I went to Holburn Online. Thanks very much for your help and guidance Christian, you've got yourself another long term customer, I'll be in to check out your LPs soon, but not too soon :-)

22 novembre 2025
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Réponse de Holburn Online

Hi Robert,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Hi-Fi

Noté 5 sur 5 étoiles
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Réponse de Holburn Online

Hi Tamas,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Noté 5 sur 5 étoiles

Incredible experience at Glasgow Audio…

Incredible experience at Glasgow Audio helped the team helped me pick out my first MC cartridge and pre amp then when I went to pick it all up they even fitted the cartridge to my turntableand even helped me to the car with it all .
Fantastic service.
Long live Glasgow Audio

22 novembre 2025
Avis spontané
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Réponse de Holburn Online

Hi Steven,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

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