Took my late husband's Michell Synchro turntable into the Glasgow store for them to have a look as it hadn't been used for a long time. They checked it over and had it up and playing in no time. Would... Voir plus
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Lisez les avis des autres
Ordered the wrong product called and asked to cancel the order. The company acted quickly cancelled the order and refunded the payment. Good service
The only retailer I contacted who told me the whole picture of one of the items I had originally wanted. I dealt with three different people and all were very helpful indeed - their advice matched e... Voir plus
L'entreprise a répondu
6 months ago i purchased some equipment from the Glasgow store both members of staff Jesse and Anna were amazing and helped me make the 4 hour round trip worth the drive . 6 months later i had broken... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Online retailer of Audio and Visual equipment. Set apart from the rest by our in house experts that help our customers around the UK create their perfect home systems. Stores in Glasgow & Aberdeen.
Coordonnées de contact
441 Holburn Street, AB10 7GU, Aberdeen, Royaume-Uni
- 01224 585713
- info@holburnonline.co.uk
- holburnonline.co.uk
4,8
Excellent
493 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Holburn Online
Hi Bill,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Réponse de Holburn Online
Hi Paul,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Réponse de Holburn Online
Hi Greig,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Brilliant Customer Service
Despite requesting a refund due to a backorder beyond their control, they have been prompt in issuing it and helpful in the store while selecting items. Will definitely purchase from here again.
7 novembre 2025
Réponse de Holburn Online
Hi Cam,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Great staff & exceptional value
All the staff are very knowledgeable and helpful, they gave some good advice to help make my decision on the purchase. I must highlight Anna she was very helpful and the package she put together is great. The products on offer are great value compared with others. Would highly recommend.
6 novembre 2025
Avis spontané
Réponse de Holburn Online
Hi Jane,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Pleased
Prompt, helpful, friendly service. The manufacturer included the wrong remote control with the CD player but this was immediately replaced by Holburn. My initial questions regarding setup and compatibility were answered.
24 octobre 2025
Réponse de Holburn Online
Hi Clare,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Quality product and a good delivery of…
Quality product and a good delivery of the items ordered.
1 novembre 2025
Réponse de Holburn Online
Hi Barry,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Réponse de Holburn Online
Hi Ashley,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Réponse de Holburn Online
Hi John,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Outstanding Service
From the very start, Glasgow Audio have been completely professional and supremely helpful. After a long chat about my needs and budget, Anna set up an impressive range of items for my demo, going above and beyond what I had asked for. She is incredibly knowledgeable and provided superb advice and ideas to help me get to perfect solution. When it came to installation, Alain could not be faulted - again hugely knowledgeable, skilled and careful - the utmost professional. I'm more than delighted with the system, service and support I've had from Glasgow Audio and would happily recommend them to anyone - no matter what your needs or budget
4 novembre 2025
Avis spontané
Réponse de Holburn Online
Hi there,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Excellent experience all round
Excellent experience all round. Good value, quick delivery and good communication.
22 octobre 2025
Réponse de Holburn Online
Hi Andrew,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Excellent service
Excellent service! Would highly recommend this company. Good knowledge of their products and impartial advice!
21 octobre 2025
Réponse de Holburn Online
Hi Lorna,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Réponse de Holburn Online
Hi Hamish,
Thank you very much for taking the time to leave us a review. We are pleased that you had a good experience. If you feel that there is anything we could improve on we would love to work on this.
Kind Regards,
Glasgow Audio
Knowlegable and helpful .:
Excellent engagement interest and knowledge of pertinent factors affecting decisions on purchase of items together with reassurance of continued support and obvious satisfaction in enjoying good relationships with customers. 👍🏼
13 octobre 2025
Réponse de Holburn Online
Hi Mr Roberts,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Website was good to use
Website was good to use, however the delivery time quoted was misleading in saying 2-4 days. It actually took nearer 10 days to receive my package and it never came by the carrier that I was expecting.
I think I would have been better collecting direct from the shop.
5 octobre 2025
Réponse de Holburn Online
Hi Andy,
Thank you very much for taking the time to leave us a review. We do apologise for the delay in your delivery. Rest assured we always do our very best to fulfill orders as quick as we can.
Kind Regards,
Holburn Online
“I don’t want to spend a fortune……”
The guys at Holburn Hi Fi were fantastic from start to finish. Explained everything clearly and in simple terms which I really appreciated as I was lost amongst all the info I had seen online. I wanted a decent set up without getting too carried away. There was no hard sell and certainly an understanding of my budget. I can’t recommend Holburn Hi Fi highly enough. Thanks to Ian, Sam and Christian.
A very happy customer!!!
8 octobre 2025
Réponse de Holburn Online
Hi Richard,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Hi-Fi
Réponse de Holburn Online
Hi Mr Hudson,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Discerning range of Hi Fi accessories
Discerning range of Hi Fi accessories.
Fast dispatch and delivery, carefully packaged.
18 septembre 2025
Réponse de Holburn Online
Hi there,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Great Service and Honest Advice
One of the few audio companies still left that take time and care to help match your requirements and budget to their carefully selected products rather than simply trying to sell you their highest margin products or trying to convince you that snake oil is not in fact snake oil!!
Great service from Christian and overall a very personal, honest and knowledgable service.
Thanks :-)
R.
1 octobre 2025
Avis spontané
Réponse de Holburn Online
Hi Mr Sharp,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Hi-Fi
Perfect transaction.
A great item and at a competitive price. Easy to communicate with the team before purchase.
Recommended.
13 septembre 2025
Réponse de Holburn Online
Hi Tony,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
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