I ordered the wrong item and immediately got onto customer services. Their response was quick and the item was refunded promptly, without question. Although I haven't received any products from this s... Voir plus
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I ordered 2 shirts which came and the sizes were huge which I understand can happen but after attempting to get them to send me information on how to send these back now for the 4th time I have had no... Voir plus
L'entreprise a répondu
Placed order beginning of March to a month to arrive’ eventually got hear; paid £ 20+ for a shirt size 2xl size arrived about size large on tag 2xl ; no return s address another scam lost another £20,... Voir plus
L'entreprise a répondu
After reading the first review, our experience could not be further away from there's. We are so happy with how we where treated and will be telling all of our friends about this very customer service... Voir plus
2,4
Bas
94 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Car shine spray
I purchased two bottles of their car shine spray....
What a load of rubbish that was...
Tried to get a refund, not a chance. They don't reply.
Bad company, bad product...
1 juillet 2025
Avis spontané
Réponse de Holdonmy
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@holdonmy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
Do not buy from here
Do not buy from here. Trying to get a refund is impossible. They won't return any correspondence.
28 juin 2025
Avis spontané
Réponse de Holdonmy
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@holdonmy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
I ORDERED THE ELECTRIC WRENCH AFTER…
I ORDERED THE ELECTRIC WRENCH AFTER WAITING 4WEEKS LATER IT CAME I UESED IT ONCE THEN IT BROKE ABSULUTLEY UESELESS WOULD NEVER USE THIS AGAIN, BETER TO JUST BUY LOCALY MUCH SAFER AND AT LEAST YOU COULD RING AND TALK TO A HUMAN
25 juin 2025
Avis spontané
Réponse de Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Ordered a Shock Resistant, Dust Proof Anti Fingerprint Protector for my IPhone 16 Pro after they put on the slow boat from China I get a IPhone 15 wrong size etc. I doubt if they will replace it or ge
Ordered a Shock Resistant as per original complaint. They sent. A replacement but the same model ie iPhone 15 instead of a iPhone 16 Pro! Then to add insult to injury their carrier EVRI then delivered the item to the wrong address so I have never seen or received this item. EVRI did not accept its their fault and they could not sort it out but, to contact the seller with my complaint. Do, both companies are absolutely useless and stay away from them.
9 juin 2025
Avis spontané
Réponse de Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
Total scam
I ordered and paid for wheel wrench and never received the item with no correspondence with company had to open a did not receive case with PayPal a total scam Do Not use this company
6 mai 2025
Avis spontané
Scam scam scam!!
Scam scam scam!!! Companies like this need shutting down,I ordered a month ago nothing I contact over 15 times nothing,im getting trading Stanstanrds involved now I want my REFUND
24 avril 2025
Avis spontané
If zero stars were possible that’s what I would give
If zero stars were possible I would. DO NOT USE THIS COMPANY!!!! Ordered kitchen cleaner expecting a standard size cleaner, NO, contains 60ml??? Apart from the rip off, their customer service is awful. Sent almost 20 emails and just received auto replies, problem never dealt with. Wish I had read other comments. Big Scam.
23 avril 2025
Avis spontané
Avoid
Ordered a dress that was advertised on Facebook after people saying they had received and was exactly as advertised, I received the dress nothing like the colour so I have tried to return, sent around 20 emails for the return address but they will not respond, also used Clearpay as I thought they would help if any issues but was wrong with that too, don’t buy or waste ur time 🖕
1 avril 2025
Avis spontané
Is it so easy to scam people?
I order 3 can of water proof coating £90 last night, They were meant to send me a confirmation code which they didn’t, so I become suspicious and watch videos on youtube about them and reading messages here, I have no doubt they are somehow dodgy , I’m going to ask my bank if I can refund , I should have known better…
17 mars 2025
Avis spontané
Do not buy from this company
I wish I had read the reviews on here before buying. DO NOT buy from this company. They promised me a refund but have now started to ignore emails. £40 down the drain. Lesson learned.
1 février 2025
Avis spontané
Warning to anyone using this company
Warning to anyone using this company, DO NOT, they take your money tell you to pick it up from somewhere else and you can’t get it or get an answer from them. Getting your money back seems to be impossible. VERY DISAPPOINTED
13 mars 2025
Avis spontané
I have ordered toothpaste on my app …
I have ordered toothpaste on my app says delivery , but I never received nothing , I have contact the company nothing has been done and delivery company said they will get in touch with but also nothing done
16 février 2025
Avis spontané
bought a rechargable razor that claimed…
bought a rechargable razor that claimed to give clean shave or even haircut ITS RUBBISH MUST HAVE GIVEN ME DIFFERENT ONE TO DEMO RAZOR KEEP YOUR MONEY
11 janvier 2025
Avis spontané
I should have read the reviews I…
I should have read the reviews I thought I was buying a standard size bottle of kitchen cleaner
I got the tiniest bottle ever would only clean a dolls house bloody scam company
9 janvier 2025
Avis spontané
Im are so happy with how I where…
Im are so happy with how I where treated by Joan. She was kind and does every litte help. 5 star seller recommended
12 novembre 2024
Avis spontané
Avoid like the plague
A short time ago I had an issue with an order and after complaining numerous times got that sorted. I thought I'd give them ago again as they were offering 20%discount but when I put in the code no discount. When I complained their solution was to pay in full and they would give me a 10% refund. I'm not touching this company ever again 🤬🤬🤬
18 octobre 2024
Avis spontané
Absolute scam
Absolute scam, pots of leak sealer are same size pots that I get my vitamins
in ! Buy 2 and get one free, accept you don’t get the third. Just a Chinese scam company !
7 octobre 2024
Avis spontané
DO NOT BUY OFF THIS COMPANY YOU WILL BE…
DO NOT BUY OFF THIS COMPANY YOU WILL BE DISSAPPOINTED TOTAL RIP OFF AND CRAP DELIVERY TIMES
30 septembre 2024
Avis spontané
Avoid this company
Avoid this company. A tiny pot arrived with a tiny brush. Definitely a rip off and no way to contact the company . Lesson learnt . Don’t waste your money.
27 septembre 2024
Avis spontané
No free pot rubbish customer service…
No free pot rubbish customer service and trying to sort it is diabolical. They just aren't interested. Please don't order from them as it's just throwing money away p
6 septembre 2024
Avis spontané
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