Order some 'orthopaedic ' shoes. Took 3 weeks to arrive from China, no warehouses in other countries as claimed. Very small sizing despite using their measurement guide. Leather very thin and so c... Voir plus
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I ordered a pair of black leather shoes from this company which arrived today. Ok they took two weeks to get to me from China but gladly (and contrary to some other reviews and experiences posted on h... Voir plus
After reading the first review, our experience could not be further away from there's. We are so happy with how we where treated and will be telling all of our friends about this very customer service... Voir plus
If zero stars were possible I would. DO NOT USE THIS COMPANY!!!! Ordered kitchen cleaner expecting a standard size cleaner, NO, contains 60ml??? Apart from the rip off, their customer service is awfu... Voir plus
2,7
Bas
86 avis
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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I been cheated by them
I been cheated by them
Wrong product info
No quality
They don't take return or refunds
Absolutely Scam
1 avril 2026
Avis spontané
Réponse : Holdonmy
Dear customer,
We are truly sorry for making you feel cheated and for the terrible experience you’ve had. We sincerely apologize for the incorrect product information.
Please send your details to our customer service email address: service@holdonmy.com.
Our professional customer service team will assist you with the return and refund process as soon as possible. We will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Rubish product customer service waste…
Rubish product customer service waste of time
27 mars 2026
Avis spontané
Réponse : Holdonmy
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize for your unpleasant experience with both the product and customer service, and we fully understand your frustration.
Please send your order details to our customer service email address: service@holdonmy.com
Our professional team will provide you with a proper solution within 24 hours. Please give us a chance to make amends; thank you very much.
Réponse : Holdonmy
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that the item failed to work as described and brought you such a bad experience, and we fully understand your frustration.
Please send your order details to our customer service email address: service@holdonmy.com
Our professional customer service team will provide you with the proper solution within 24 hours. Please give us a chance to make amends; thank you very much.
Deliver was good
Deliver was good. But not impressed with product, as got the spray to do my cooker and shower door and didn't work 🙃 like the video/information said.
19 décembre 2025
Avis spontané
Great purchase bought....fast…
Great purchase bought....fast delivery...great communication...Thank you..
12 janvier 2026
Avis spontané
FLIMSY QUALITY, DOES NOT MATCH PICTURES ADVERTISED
Wish I had read the reviews before buying... I ordered a few sets of clothing from this website on the 26th of December. Firstly, only part of my order arrived, which was already a bad start. Secondly, the clothes were of quite bad quality, feeling flimsy, thin, and very synthetic, contrary to what I had seen on the advertised pictures.
Customer service has been useful, as I had accidentally ordered an incorrect size, and they managed to arrange for that to be corrected, and I have not received a refund for that yet, Still pending.
4 janvier 2026
Avis spontané
Réponse : Holdonmy
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@bgnie.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
The product is average easy to wear but…
The product is average easy to wear but not as comfortable as expected
6 janvier 2026
Avis spontané
I wish I read this before ordering
I wish I read this before ordering, I want to cancel my order before money is taken from me. I did not see an option to cancel my order anywhere
28 décembre 2025
Avis spontané
Réponse : Holdonmy
Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@holdonmy.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.
Everything came and did exactly as…
Everything came and did exactly as expected
6 décembre 2025
Avis spontané
bought a hoodie for me
bought a hoodie for me , not open it yet but look alright
15 décembre 2025
Avis spontané
Very happy with the order and fast…
Very happy with the order and fast shipping and delivery
13 novembre 2025
Avis spontané
It’s a good product so easy to use five…
It’s a good product so easy to use five star review
13 novembre 2025
Avis spontané
aaked for different sizes and got all…
I aaked for different sizes and got all small wasnt impressed
3 décembre 2025
Avis spontané
Réponse : Holdonmy
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@holdonmy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
This does not work on mold or damp…
This does not work on mold or damp ,didnt do a thing ,didnt realise they were tiny bottles as well,
5 décembre 2025
Avis spontané
Excellent product does everything as…
Excellent product does everything as advertised easy to use also. A lot safer than the alternatives. Good price also
15 décembre 2025
Avis spontané
Even if it did take a long time it is…
Even if it did take a long time it is good and could have been bigger bottles
10 novembre 2025
Avis spontané
I found this product very good and easy…
I found this product very good and easy to apply. I would recommend this to everyone.
2 décembre 2025
Avis spontané
It's in but not a 100 percent if it…
It's in but not a 100 percent if it works .
2 décembre 2025
Avis spontané
Dreadful
Dreadful. Why was I fooled?
The advert quite clearly states that if you order ‘today’ you get the free blades which you need because so far I have been unable to get blades the right size.
When I contacted them about this I was told this what what I ordered. Then moaning was offered a 10% reduction as returns are made to China!! I sent them a copy of
The advert and a refund of £10 was offered. Well that’s no good if you cannot get the blades. Really annoyed
11 novembre 2025
Avis spontané
Réponse : Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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