Best Holidays Car Parking Avis 

84
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Context: this was our 9th holiday car parking this year. Experience: Exemplary! Driver was already waiting for us on departure and was cheerful and courteous at 5AM. On collection, the car wa... Voir plus

Noté 5 sur 5 étoiles

The experience of meet and greet parking was better than expected, not knowing how it would go when you have a flight to catch. The price was competitive, and the whole experience went smoothly. A mem... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Meet & Greet parking at Heathrow was fantastic! I wasn’t sure what to expect, but the process was smooth from start to finish. The price was reasonable, and the staff were very professional. They... Voir plus

Noté 5 sur 5 étoiles

All went well 👍 I was a bit skeptical at first as couldn't find much on the company and tried to check it was all legit. Anyway took the chance and e everything was fine. Good communication via emai... Voir plus

À propos de l'entreprise

  1. Espace de parking

Écrit par l'entreprise

Best Holidays Car Parking ltd. is the UK market leader in airport parking providers, with its extra feature of advance booking. Best Holidays Car Parking ltd only uses reputable parking slots which are fully insured and maintain a high customer satisfaction rating. We offer free amendments and cancellations if you choose to book flexible product.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

84 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(84)

38 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Booked parking last minute

Booked parking last minute expecting to pay excessive price and was pleasantly surprised to pay a reasonable, sensible cost to park. Shuttle to and from the airport was on time and even though we were delayed several hours on our return, it was not a problem for our driver, will be using this company again!

6 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Simply Amazing!!

Great!! Very polite and punctual!! Would definitely go back and book again as the car was also looked after well as mine was a month old BMW so could not risk it for anything!!!

9 août 2025
Avis spontané
Noté 4 sur 5 étoiles

Easy to find and use.

Easy to find and use.
I parked and got on the bus. I didn't realise I had to collect a card so had no code on exit. This was rectified quickly.

5 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Reliable

Professional and prompt service. Very friendly, could not fault the service we received.

9 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Lost key, no reimbursement.

Booked parking at LHR with Apple parking through Holidays Car Parking.
Upon return they drove my car to the airport but lost the key on the way.
Awful service, no help from them to get compensation for the 7 hours sat while they tried unsuccessfully to find my key or in obtaining a refund for the £460 cost of the replacement key.
Legal action ongoing.
People lose things, I get it, but the lack of help, support and financial reimbursement for their failure is unforgivable.

24 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great personal, effective and affordable customer service

I am normally the designated parking guy when we travel. Recently I found holiday parking. Their prices very competitive (and I must admit that’s normally what I look for) and service and website easy to use. For our holiday I made a mistake with the return time adding almost a full day of parking, totally my fault and only realised on the day of departure. I called and thought now I’ll have to pay extra it’s going to be an issue. They quickly rectified my mistake at no additional cost and even called me back to check that I had the received the email with the correct details so I could go away with peace in mind.

I used them again only a a few days after as I had another travel line up with a short confirmation time. Again cheapest offer quick easy service. I had a little issue with the provider being slow to deliver my car in return. I spoke to holiday car parking (same person as helped me before, lovely personal costumer service is rare these days) and they evaluated the providers they will offer me next time.

I cannot stress how nice it is to get personal effective service and that to a competitive price! Proving that you don’t always have to pay premium for good service

20 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Best Holiday Parking was excellent.

Best Holiday Parking was excellent.
On departure the driver arrived within ten minutes and he was waiting when we returned.
It's the £7 Gatwick charge that spoils the experience. How long before it's a tenner?

13 août 2025
Avis spontané
Noté 5 sur 5 étoiles

The company were great

The company were great - did not keep us waiting on either drop off or pick up. Had a bus to ourselves both ways. Good location, easy to find and not far from the airport - would recommend.

11 août 2025
Avis spontané
Noté 5 sur 5 étoiles

The phone answered quickly and the car was waiting for us!

The phone answered quickly, both for drop off and pick up. The drop off driver was quite punctual and the pick up driver was already there, when we arrived in the car park! This is rare for most meet and greet companies, even when I phone twice as requested, upon landing and when we have our bags. We were delighted to get straight in the car and on our way home, after a long journey, so we were very happy. Thank you.

11 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Your driver was punctual

Your driver was punctual, kind, and very helpful from the start. Unfortunately, as soon as we parked in a bay, my friend’s baby became unwell and vomited in the passenger seat. The driver was incredibly understanding and even recommended to take the car to a valet service, which we used and paid for. A very thoughtful gesture.

When we returned from our holiday and contacted the office to let them know we had arrived and needed our car, they were already waiting at the car park by the time we reached the terminal.

Overall, the service was excellent, and I will definitely recommend it to friends and family.

15 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all cost!

I would give 0 stars if I could. This is a scam company! On our way to Heathrow terminal 5, we tried calling both mobile numbers given repeatedly for over 40minutes. When we finally got through it took them another 20mns to come resulting in a higher parking charge. On the way back, we discovered that they had put over 100 miles on the clock and used half a tank of petrol on our hybrid car. Settings in the car had been changed too. Clearly someone used the car while we were on holiday! Absolute joke

3 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Am very happy with the service

Am very happy with the service, no issues, fast call response in the drop off and pick up, both drivers were very helpful, it was my first time at Luton, I didn’t knew the meet up point was a bit far from the actual airport departures doors, as I was travelling with my family, the driver offer me to drop me at express drop off, so we don’t have to walk with the baby all the way, thank you for that,
(£5 was paid to Luton to enter that area)
After inspection of car, there was not issues,
For sure be happy to rebook any other parking with them.

17 juillet 2025
Avis spontané
Noté 3 sur 5 étoiles

Had a wait an extra 20 mins on drop off…

Had a wait an extra 20mins on drop off even though we rang 30 mins before as requested. On collection the car turned up over 1 hour after the call. Driver just gave me the key, didnt ask for a name or booking number so he could have been giving it to anyone.

30 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Shocking

On arrival at the airport there was no pick up waiting for my car. Had to wait 35 minutes. Almost missed my flight on return. My car was not ready. Had to wait 90 minutes to get my car returned back to me on a meeting

30 décembre 2024
Avis spontané
Logo de Best Holidays Car Parking

Réponse de Best Holidays Car Parking

Dear Ian Mace,

We sincerely apologize for any inconvenience you may have experienced.

As per our terms and conditions, we kindly request that you call the provided number at least 30 minutes before your arrival at the airport on the day of your departure. Similarly, on your return, please contact the same number as soon as you land.

This advance notice is essential for our service providers to coordinate your drop-off and pick-up efficiently and ensure a smooth experience.

We appreciate your understanding and cooperation.

Best regards,
Best Holidays Car Parking Ltd
Customer Support Team

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