I ordered Hotel Blue bedding set and absolutely love it. It looks luxurious and it feels lush. In reality it looked even better than the picture, because it’s more blue grey and it’s a lot more appeal... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The customer service team assisted me greatly in making sure my parcel arrived safely. I had mucked up the delivery instructions - long story - but they dilligently followed up my concerns and the pac... Voir plus
L'entreprise a répondu
I saw the product ads on Facebook and was considering buying a high quality bedding set as I find they stand the test of time compared to cheaper varieties. I was impressed by the reviews and spent a... Voir plus
L'entreprise a répondu
I have received their bedding set, when opened the birds on it looked nothing like the image on the website. I have packaged it up and managed to return it. However Holsper sent it back to me sa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Luxury bedding designed for ultimate comfort and style. Explore Holsper's wide range of premium fabrics, prints, and designs, loved by thousands
Coordonnées de contact
Royaume-Uni
- info@holsper.com
- holsper.com
4,4
Excellent
751 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
King size duvet cover far too big for my king size duvet. Good customer support
Overall the duvet was good quality, a bit of an odd smell when I first opened the package but it faded. I loved the zips on cover and pillow case so much better than button and poppers.
I chose the feather design which looked lovely. I had to return the set as I ordered king size, but it was massive, the package was labelled super king. Customer services were very helpful. I was asked to measure the duvet and was told it was the correct size (king) but would have drowned my duvet which was a king size. I think if they are a British company then their covers should be a standard UK size or a note on their website to measure your duvet against their size guide which I've never had to do before. In the end I returned it and brought a dorma duvet set, just as nice design and picked up a king size and it fits perfectly
27 avril 2025
Avis spontané
Réponse de Holsper
Hi Sally,
Thank you so much for your feedback and for sharing your experience with us.
We’re very sorry about the initial smell you noticed when opening the package – sometimes, because the bedding is sealed tightly during packaging, it can accumulate a slight odor. We're glad to hear it faded away, but we’ll certainly keep an eye on this and work to improve it in the future.
We also sincerely apologize for the labeling issue you encountered. It was a factory error that we have since identified and corrected to prevent it from happening again.
While we do have a size guide available on our website, we really appreciate your suggestion about adding a clearer reminder for customers to double-check their duvet measurements – it's very helpful feedback, and we'll work on making this more visible.
Thank you again for your kind words about our customer service and product design – and we’re happy you found a lovely set that suits your needs perfectly!
Wishing you all the best,
Holsper
Réponse de Holsper
Hi Sarah,
Thank you for the lovely feedback! We're so happy to hear you're loving the bedding – nothing beats that luxurious feel, right? 😊
Wishing you the comfiest nights ahead!
Warmly,
Holsper
Very Happy Customer
I was a little surprised this product was coming from so far and if I was honest, concerned. However, when the product did arrive it was beautifully packed. It is a superb standard of material. The design (sunflowers) are marvellous.
When I 1st placed the order I couldn’t load the discount. I emailed Holsper and they immediately refunded the discount which was due.
Very happy customer.
19 avril 2025
Avis spontané
Réponse de Holsper
Hi Lynn,
Thank you so much for your thoughtful and honest review! We completely understand your initial concerns, but we're really glad to hear that everything exceeded your expectations once the parcel arrived. 🌻
It’s wonderful to know you loved the sunflower design and the quality of the material – and we're always happy to help with things like the discount, so thank you for giving us the chance to sort that out quickly!
Your kind words truly made our day. 😊
All the best,
Holsper
Pure Luxury
The printed bedding set arrived promptly and its beautiful, luxurious and really soft on the skin. Really pleased with the set.
9 avril 2025
Avis spontané
Réponse de Holsper
Hi Zoe,
Thank you so much for your lovely feedback! We're thrilled to hear you're enjoying the bedding set – it really means a lot to us. 😊 Soft, beautiful, and luxurious is exactly what we aim for, so we’re delighted it hit the mark for you.
Wishing you many cozy nights ahead! 💤✨
Warm regards,
Holsper
The bedding is very nice soft and silky…
The bedding is very nice soft and silky and very luxurious, my one complain is when I washed it the colour faded and I now have little white crease lines all over the duvet cover, pillow cover and sheets and I did follow all the care instructions they had on a cotton wash and that was the only thing in the wash at that time and on low heat and it still came out with lines but that is the only complaint.
1 avril 2025
Avis spontané
Réponse de Holsper
Hi Darcey,
Thank you so much for your kind words – we're really glad to hear you found the bedding soft, silky, and luxurious!
We're truly sorry to hear about the fading and white crease lines after washing. That’s definitely not the experience we want for our customers, especially when care instructions were followed so carefully. Sometimes, even a slightly higher wash temperature than recommended or certain water types can affect fabric dyes, especially on rich or dark tones. With gentle cycles, certain washing machines or water types can cause unexpected effects on dark or vibrant fabrics.
We’d love to look into this further and find a solution for you. Please feel free to reach out at info@holsper.com – they’ll be more than happy to assist you further and find a solution.
Thanks again for your feedback – it’s truly appreciated!
Warm regards,
Holsper
Exceptional service
Ordered for the first time, bedding wasn’t cheap , it was worth it when it arrived, quality was lovely, had a problem with what was in the package, got in touch with the company, dealt with a lady called Marie, she was exceptional and issue solved the next day, thank you
21 avril 2025
Avis spontané
Réponse de Holsper
Hi Linda,
Thank you so much for your kind words and for giving us a try! We’re thrilled to hear you were happy with the quality of the bedding – and it’s lovely to know Marie was able to help so quickly and make things right for you. 💛
We truly appreciate your support and hope you enjoy your bedding for a long time to come!
Best regards,
Holsper
This is really beautful bedding
This is really beautful bedding. Looks gorgeous and is so comfortable. Fast delivery too.
I'd like it if there were plain pillowcases available that were a complimentary color to the duvet cover snd patterned pillow slips.
21 avril 2025
Avis spontané
Réponse de Holsper
Hi Sam,
Thank you so much for your lovely review! We're so happy to hear you're enjoying the bedding and that it arrived quickly. 😊
That’s a great suggestion about the plain pillowcases—we really appreciate the feedback and will definitely pass it along to our design team. It’s always helpful to know what our customers would love to see next!
Thanks again for your support and kind words 💛
Warm regards,
Holsper
For the bedsheet I paid £75!!
For the bedsheet I paid £75 and its to short for the king size...The picture with longer than duvet size is Not for the King Size...I feel cheated!!!
Not happy with a £75 sheet...!!!
14 avril 2025
Avis spontané
Réponse de Holsper
Hi Aurelia,
We’re really sorry to hear you're disappointed, and we completely understand your frustration.
Just to clarify, our King Size flat sheet measures 245cm x 270cm. However, how it fits can depend on the height and size of your mattress – especially if it’s a deeper or taller model. Many of our customers (and we do the same) often use a larger flat sheet on a smaller mattress to create that oversized, draped look you saw in our photos.
We're truly sorry it didn’t meet your expectations this time. If the sheet isn’t right for you, you're absolutely welcome to return it. Please just drop our team an email at info@holsper.com, and they’ll be more than happy to help.
Thanks again for your feedback – it really helps us improve.
Best regards,
Holsper
Amazing bedding
Holsper bedding supplies are truly dream like. I bought a package which included the duvet, fitted sheets, and pillow covers. The packaging was absolutely adorable (makes me want to get another just to unpack it honestly). The material itself is even better. Everything is so soft and smooth.
20 avril 2025
Avis spontané
Réponse de Holsper
Hi Paule,
Thank you for your wonderful review! We’re delighted to hear that you’re enjoying every aspect of your Holsper bedding set — from the packaging to the feel of the fabric. It's great to know it brought such a positive experience, and we’d be thrilled to welcome you back anytime!
Warm regards,
Holsper
Beautifully presented bedding
Beautifully presented bedding. Just as good as the first set we had.
20 avril 2025
Avis spontané
Réponse de Holsper
Hi Pam,
Thank you for your review.
We’re pleased to hear that the quality and presentation of your new bedding set met your expectations and matched your previous experience. Your continued trust in our products is greatly appreciated.
Warm regards,
Holsper
Just the most beautiful bed linen
Just the most beautiful bed linen. It arrives perfectly packed in felt bag. It is a joy to wash and iron too. This is the second set I’ve bought and will be purchasing more.
16 avril 2025
Avis spontané
Réponse de Holsper
Hi Sally,
Thank you so much for your kind review! We're thrilled to hear you're enjoying your bedding sets — and we're especially happy you appreciate the little touches like the felt bag and how easy it is to care for.
It truly means a lot that you've come back for a second set, and we can't wait to welcome you again for the next one!
Warm wishes,
Holsper ✨
It’s absolutely gorgeous
It’s absolutely gorgeous, such good quality and design - very comfortable. Plus customer service was excellent! Thank you
16 avril 2025
Avis spontané
Réponse de Holsper
Hi Mr Beth,
Thank you so much for your kind words! We're thrilled to hear that you're loving the design and quality of your bedding — and even more delighted that you felt well taken care of by our customer service team.
Your support truly means a lot to us, and we hope your new set continues to bring comfort and style to your space.
Warmest thanks again,
Holsper
Beautiful fabrics - happy sleeping.
Beautiful advertising. Gorgeous coloring on the ads. I had to realize - actual life is well, actual. My choice was happy, although virtual life looks surreal. Great smooth feel to the duvet, pillow covers and bed sheet. Lovely. Silk pillow cases are wonderful. All recommended.
15 avril 2025
Avis spontané
Réponse de Holsper
Hi there,
Thank you so much for your thoughtful review! We're really glad to hear that the set brought a bit of that "virtual magic" into real life. 😊 It’s true—photos can sometimes feel a bit surreal, but we’re happy your choice still made you smile in the real world too!
Delighted to know you're enjoying the smooth feel of everything, especially the silk pillowcases—they’re such a treat, aren’t they? Thanks again for recommending us!
Warm wishes,
Holsper🌸
Réponse de Holsper
Hi there,
Thanks a lot for your lovely feedback! We're so glad you’re enjoying the softness and vibrant colours of the fabric. Nothing beats bedding that looks and feels amazing!😊
Wishing you many cosy nights ahead,
The HOLSPER Team ✨🛏️
I was disappointed with my golden birds…
I was disappointed with my golden birds quilt cover and fitted sheet. I expected the colours to be very vibrant and bright, but when it arrived, the colours looked faded and dull. Also, despite ordering a king size fitted sheet, it really didn't fit the mattress at all well. So for what I.paid, I'm disappointed .
11 avril 2025
Avis spontané
Réponse de Holsper
Hi,
Thank you so much for your honest feedback – we really appreciate you taking the time to share your experience.
We're sorry to hear that the colours didn't meet your expectations. It's important to mention that colours can sometimes look different in real life due to variations in screen display settings and lighting. Our photos are taken in a professional studio with ideal lighting, while the natural or artificial light in your home can slightly change how the colours appear.
Regarding the fitted sheet, our king size measures W 150cm x L 200cm x D 25cm. If it doesn't fit your mattress properly or you're not happy with the product, you're more than welcome to return it—as long as it's unused and unwashed. Just reach out to our support team at info@holsper.com, and they'll be happy to help you through the process.
Thanks again for your feedback – it really helps us improve!
Warm regards,
Holsper
Beautiful bedding a lovely company to…
Beautiful bedding a lovely company to do business with 4****
3 mars 2025
Avis spontané
Réponse de Holsper
Hi there,
Thank you so much for your kind words! We're really happy to hear you love the bedding and had a great experience with us. If there's anything we could've done to earn that fifth star, we'd love to hear your thoughts — always looking to improve!
Hope to see you again soon 😊
Warm regards,
Holsper🌿
Silky comfort
Delivery arrived quickly, packaged securely and wrapped well, with a bag too. The sheets themselves are so soft and comfortable. I’ll forever get sheets from here ❤️❤️
6 avril 2025
Avis spontané
Réponse de Holsper
Hi Emily,
Thank you so much for your wonderful feedback! We're thrilled to hear your order arrived quickly and safely—and even happier that you're loving the softness and comfort of the sheets.
It truly means a lot to know you'll be choosing us again in the future ❤️❤️
Warmest regards,
Holsper
Super soft and stylish
4 avril 2025
Avis spontané
Réponse de Holsper
Hi Nicola,
Thanks so much for your lovely review! We're thrilled to hear you’re loving how soft and stylish your new bedding is. That’s exactly what we aim for!
Hope it brings you many cozy nights ahead. 💫
Best wishes,
Holsper Team
I purchase all my bedding from holsper…
I purchase all my bedding from holsper and have done for many years
Excellent customer service from purchase to delivery this company is great
4 avril 2025
Avis spontané
Réponse de Holsper
Dear Grace,
Wow — thank you so much for your continued support over the years! It truly means the world to us that you choose Holsper time and time again for your bedding.
We're especially glad to hear that our customer service has consistently met your expectations from purchase through to delivery. We’ll keep doing our best to make every experience just as smooth and satisfying.
Wishing you many more cosy nights with us!
Warmest regards,
Holsper
Outstanding Quality
I ordered two sets of bedding and they arrived in good time in lovely bags. I love the softness of the Egyptian cotton, the quality of the material is obvious. My only complaint would be the price.
3 mars 2025
Avis spontané
Réponse de Holsper
Dear Emma,
Thank you for your lovely review! We're so pleased to hear your bedding sets arrived promptly and that you're enjoying the softness and quality of the Egyptian cotton — it's always great to know when the feel and finish truly stand out.
We do understand your comment about the price. Our goal is to offer bedding that not only looks and feels luxurious but also lasts, and we truly appreciate you giving it a try. Your feedback is valuable and helps us find ways to bring even more value to our customers in the future.
Wishing you many restful nights ahead!
Warm regards,
Holsper
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.